Very rude and unprofessional I would never recommend anyone to even go here my wife purchased a gun…read moreand they didn't even go over it with her it was give me your money and leave they didn't match serial numbers to the gun on the paperwork didn't open up the package and go over it with her nothing worse service ever

My wife and I took a gun safety class and our instructor was Ben. He was excellent and explained…read moreeverything clearly. I highly recommend him.

Traded in some firearms and bought some new ones. Transactions were fair and smooth. Blake is easy…read moreto talk to. Highly recommended.

Always been very fair dealing with me every time I go in. Extremely honest and friendly to do…read morebusiness with.

Wow! This place is great, probably the biggest gun shop in the Springfield Branson area and…read morecertainly has the largest selection that I've seen in this area in quite some time. It's like walking into a gun show! Stop in and check it out, but be prepared to hang out for a bit as there is so much to see.

Best gun shop I have ever found! Super friendly, helpful, and amazing prices! Would give 6 stars…read moreif I could!

Owner operated, the service is friendly and laid back, but knowledgeable, and with a surprisingly…read morewide selection of firearms. He didn't try to sell me something I didn't want or convince me to buy something more expensive. I told him what my specifications were and he was very good at helping make a good choice. By the time I left I felt almost like I had made a friend lol:) I can honestly say that Ozarks firearms is where I will be going first for all my future purchases! Prices are low, service is impeccable. Can't beat it

I had a very good experience at Ozarks firearms I told grant the owner what I wanted and he showed…read moreme several different brands and explained everything hes very easy going and made sure I knew how to safely brake down my weapon and put it back together Ive purchased other firearms from grant and always look forward to talking with him and hope to take firearms classes with him soon.

Wanted a custom holster, others didn't offer my pistol and light combination. Ares made the holster…read morefor an excellent price. The turnaround time was short (2 weeks) for a custom holster. I waited to review until I had time with it (about a year now). I have worn it to multiple classes as well as everyday. Having to lay on the holster during training, there were no cracks or issues. The Kydex was thick, not cheap or thin.

I really needed a holster for competition, but I wanted retention on it as well. I also have a gun…read morethat isn't normally cut for optics so I needed to speak to someone to figure out what can be done. I emailed Matt, the owner of Ares and he responded quickly and helped me figure out every single option, he asked lots of discovery questions to figure out what all my needs were, and offered me the option to rush my order and get it made within four days. I appreciate customer service like this, especially in the gun industry, because for some reason tactical companies' websites are very bad, all the time. Having someone be able to respond and speak to you is huge, I'm so happy with the way I was treated and have an incredible holster on its way to me. I'm glad a friend recommended Ares to me.

The prices seem fair but these guys in the store have a long way to go learning how to do…read moreretailing. The store is dark, dingy and uninviting. The racks are not placed to encourage curiosity or exploration. It's more like a garage. One of the reasons many people hang out in a favorite gun store are not just the products but the engagement of the staff, they shoot the breeze with you if it's slow. They encourage you to hold, look and engage with the products. They educate you. They shoe interest in you and your needs and get you talking. It's not just a gun store thing, it's true at barbershops, hairdressers, photography stores, ho by stores etc. you engage with the customer, encourage sales and a friendly atmosphere. None of that was present. I'd overlook the dark dingy store if they got the rest of it right. These guys could not care less that I was there. They did not seem to be working or busy although one was on the phone. I was the only customer with four of the kids sitting at desks. They made no effort to show me anything or what I might be looking for. I would have scored them lower but they indicated they mostly do business by online auction and we're just starting out in retail. Maybe so but a little common sense, friendliness and act like your there to do business instead of acting like kids in grandma's basement glowed to video games. The price I bought my auction item was fair and I appreciated that they called me since their auction software failed to send me an invoice or notice that I had won. I hope they get better at this and are successful but I would encourage them to learn how to merchandise and retail sell. They store and their behavior is the face of their business and in the long run it does matter.

I had high hopes of finding a well provisioned hole in the wall shop but was very disappointed to…read morefind it to be a hole instead. All the used merchandise seem to be clapped out and any new stuff seemed inferior. Sorry guys. No thanks