I want to thank the staff for helping me take care of my mother! I appreciate how considerate and…read morecompassionate they are with my mother. I especially like to give a great Thank You to Tamika in HR. That is her role but she goes above and beyond the call of duty. This transition for me and my family has been very difficult. When I walk through the doors she always offers a sense of peace. I am grateful that she assist me with my request and make sure that it is done. I know that nursing homes usually have a hard reputation of challenges but this has been the 1st time I can be thankful for the support especially from Harmony! Thanks to the receptionist, nurses, nurse assistant, social services, nutrition, cleaning staff and top A1 therapy team!!!!!

Staff is very nice to my mom . The place is clean, smells good, nurses are attentive, therapists do…read morea good job.

If only there was a way to leave NO stars I would. This place is horrible the staff is…read moreunprofessional and lazy! They make it seem all roses and rainbows by showing you the first floor only. Until... your family is placed there on the second floor with mismatched furniture, no rails on the beds for the elderly to fall (yes, this happened multiple times). They leave your family sitting in their bodily fluids claiming they are short staffed while the staff has no problem gathering to talk in the hall with each other rather than their job caring for the people there. Both of my grandparents were here and I couldn't wait to get them out of there. If you care for your family DO NOT send them here find ANY other place that will not just take your money and mistreat your family. Do your research people! This place has changed names multiple times just search the address (I won't get into it here). My grandfather has dementia and the night staff tried asking him for cash up front after he was checked in, he fell out of his bed and his bandages were not changed as they should've been. He ended up being sent to a nearby hospital without notifying the family. This place is disappointing and should be shut down.

Our mother was there after a fall that broke her hip. The staff was caring and took care of her…read moreneeds. We did hAve a couple of concerns, at times, contacting the social worker. Overall, a nice place.

The absolute worst place ever. My mother broke her leg and went to this facility…read more - They move the phone out of reach and do not clip a call button to the bed so patients are bed-ridden and have no way to ask for help. - My mothers belongings 'disappeared' and they did not reimburse us. - She had multiple infections. - They released her and she immediately had to go back to the hospital with a urinary tract infection. - They used up her Medicare but did not rehabilitate her so we had to send her to a proper one (Park Place in Indiana which was amazing) to be rehabilitated and then pay out of pocket Do NOT send anyone you love to this place. Negative stars.

My brother is currently at Palos East, they advised us as the year ended that he was being…read moredischarged, his Medicare would not pay for further skilled nursing facility services, when in fact, his insurance changed to a different HMO on the first of the year, and they never submitted any request for authorization for further care, and have been unresponsive since.

I have been there twice after accidents and surgery. The staff is severly understaffed. However…read moremost of the staff are good and do care, they just can't possibly meet the needs of the patients without additional staff. A couple of staff members stand out as exemplary, but then there are others that don't care at all. Have you EVER heard of CNA's delivering food. That should not be their job - they should have food service workers do that. And they talke about the aqua therapy and pool. I was one of the very few people to use it. I was told it gets used about 2 or 3 times a year. So, they should stop promoting that feature. May main complaint is the FOOD. It would have to work hard to get up to the level of terrible. A health care facility where you cannot get a piece of fruit, if your life depended on it. One time my stomach was queasy and a nurses aid looked all over the building for a couple of crackers. They should be at each station. If my husband did not bring me food every day i would have starved. One time i had a little of the fish???..shortly thereafter i became violently ill - and so did about 50 others. They told everyone it was the stomach flu. I think not - more like food poisoning. They have to get their kitchen and staffing levels fixed. Until they do, i would also say - stay away.

My uncle was thrown in this place after Palos Northwestern Medicine Hospital allowed a distant…read morefamily member to have me removed from my uncle's care. My uncle's health was improving. I was in the hospital every day feeding my uncle every day making sure he was thriving and getting back to health. Once they kicked me out they placed him here in November. He fell out of bed, his health declined, he slowly starved, got pumped with pain meds, lost weight and was dead on February 10, 2026. My uncle was isolated, I was told we could not visit because APS said so. I was threatened that If I or anyone comes to visit we will be arrested. I don't even live in the state. He was isolated until the day he died. He was given a court-appointed guardian through APS (adult protective services. He visited one time for about 15 minutes on December 26, 2026. They did nothing in his best interest. the judge did not allow anyone to visit him. My uncle died alone. they removed everyone who loved him due to a vindictive, distant, greedy family member, who was allowed to further isolate him from his loved ones. To top it off, after we were told that the state would take over, we were never notified of my uncle's death. I just happened to call the guardian of the court on February 23, 2026 to find out why the distant relative was going in and out of my uncles house. I was informed that my uncle had been dead for almost 2 weeks. He died at Palos hospital. No one even had the heart to notify his family. There is a different kind of evil in this world. I don't know who's worse Palos Hospital or this place. It should be a special kind of hell for people who treat the elderly like this.

When you call there after hours you their spiel " Were Villa a.d we make people better"! This was…read moreso far from the truth because the main doctor assigned to me was not very good! He withheld a blood thinner when my levels were very high( thick) when I asked him about it he didn't give me a direct answer I think he clearly needs to retire because he is older than dirt! Some of the therapist in the therapy department were very unprofessional talking about patients so other people could hear them Overall the place is just trying to put profit in front of people's health as they say when you listen to their greeting . If your thinking about this place think again and go some where else!

ZERO STARS if possible. My mom is here, fell out of bed 3 days ago, still hasn't had an xray!! She…read morefell out of bed Wed AND Thurs night and nothing. She is here for a broken hip, falls and NOTHING!!! I also changed her and her diaper was falling apart. When i asked how often they get changed the kid told me once a shift which is 8 hrs!! It smells like urine and poop and is AWFUL! There are some nice staff but AVOID IF POSSIBLE!!!!!

I arrived at the ER on Thursday morning. Great fast service. My Nurse Chris he was amazing top care…read moreand service. Felt like I was appreciated. The Doctor in the ER, was great!! I was admitted a couple hours later. Not to long. The nurse I had upstairs was also amazing !! Told me hopefully ill be home thr next day... Made me feel safe. Dr Patel was great he had a great positive attitude. Soon another day after seeing another doctor I was able to go home on Saturday afternoon. I really like this place. They helped me with my illness . Great service . The cna like Jake and Paige were great!!

The rehab facility Palos tossed my uncle in and left him to die. He ended up with bed sores over…read moreevery extremity of his body, and now he's deceased from the infected wounds. He was malnourished and dehydrated. His entire family was isolated from him based on someone coming into the hospital, accusing me of having fraudulent POA DOCUMENTS. This was never investigated. Even with security measures in place at the hospital, my uncle was not protected.

What a great community here at LIVE RIGHT SENIOR CARE..the take an already chaotic time and make it…read morecomfortable and knowledgeable.. My Caretaker has been kind, helpful and full of wonderful ideas for my care. The LIVE RIGHT staff are always there with answers to questions. If you leave a message they get back to you quickly.

I live in Arizona and I needed to find options for senior home care for a relative in Illinois. I…read morefound Live Right Senior Care on Yelp and had several conversations with Sandy. I was very impressed with how she described their commitment to personalized and quality care. Sandy demonstrated that by being exceedingly kind and flexible. She even offered to do an initial placement interview on a Sunday, on very short notice. My relative has put off the decision on home care for now, but Sandy and Live Right Senior Care are at the top of my list when the time comes to try again.

This place is disgusting!!! Do not put your love one in this facility!!! The smell of urine and…read morefeces were overwhelming. My relative was assigned to a small room where 3 patients were to live. No tv and facing a wall. Of course we got him out of there. Please tour and view where your love one would actually live before signing. The newly remodeled side of the complex is beautiful however we were told he cannot be moved to that side because he had medicare & medicaid. What a disappointment.

Used for short term rehab stay. Bria was wonderful to my mother. Treated her very well and took…read moreexcellent care of her. The area was clean and well kept. Staff was attentive and answered all my questions and concerns. I will definitely use this establishment for my future needs.

Care quality was great. Panoptic Home Health provides occupational, physical, and speech therapies,…read moreskilled nursing, aids, and social services. The care team aims to provide 360 degrees of care at the comfort of patient's home.

Panoptic IS AMAZING! Each time I contacted them regarding services needed for my mom that went…read moreabove and beyond! Their response is quick, decisive, and compassionate. My mom has loved all the therapists and nurses she has met! If you are looking for home health care for your loved one, look no farther. You will not be disappointed in the personal and professional care you receive from this outstanding agency. I wish I could give them 10 stars!

Everyone at symetria treats you with kindness and respect. Tonya, Haneen Kat Chelsea Betsy Cynthia…read moreAshley and Patrick. Keep up the awesome work. I have fallen at some points but you have helped me get back up and dust myself off. Thank you from the bottom of my heart.

I am extremely disappointed with my experience at Symetria. Before I ever started treatment, I was…read moretold over the phone that with my insurance my costs should be around $60 per month. Instead, I later found out they were billing my insurance approximately $750 PER DAY (and yes, they will force you to go in everyday for your meds in the beginning) for visits that consisted of little more than coming in and receiving my Suboxone at a window. According to my Blue Cross Blue Shield account, the first four days alone were already nearly $3,000 in charges, and there are still additional days marked as "in process," and Lord only knows what those days are going to be costing. My guess is 750 dollars again. Sickening. For context, with my prescription plan, my Suboxone would typically be a $10 copay for a 30-day supply if prescribed through a regular doctor and filled at a pharmacy. Instead, I was placed into a system where I was required to come in repeatedly just to pick up medication at a window, while each visit was billed at hundreds of dollars. I was initially told I would only need to come in for the first seven days. When those seven days were coming to an end they informed me I would have to continue coming in three days a week for another three weeks just to receive my medication. Each of these visits was being billed at around $750, despite the fact that I was simply showing up to a window to get medication that could otherwise be managed through a standard pharmacy prescription. Talk about scam! During my entire time there, I saw a doctor over Zoom ONE TIME and met with a drug and alcohol counselor ONE TIME for intake and a treatment plan. Blood was drawn, and I was given lab results that were never adequately reviewed or explained to me. Additionally, most of the blood work results I received were marked "test not performed -- specimen past stability," meaning they were not actually completed or were unusable, and I was never given a clear explanation as to why or what that meant for my care. What I find most disturbing is the amount being charged to insurance compared to the actual care provided. The vast majority of my visits involved no physician interaction, no counseling, and no meaningful treatment beyond walking up to a window for medication. Yet, hundreds and hundreds of dollars per visit were being billed. It felt less like patient-centered care and more like a system designed to maximize billing. Patients seeking help for addiction are vulnerable and deserve transparent pricing and ethical treatment. My experience left me feeling misled about costs and pressured into unnecessary in-person visits simply to access medication. I cannot recommend Symetria based on my experience.