All I can say is ,if you want it done right the first time take your truck to Duall. O yea, when…read moreyou hire quality you only cry once. Good People.

My husband and I had a problem with our truck while driving back home from vacation. We were only…read more350 miles into a 1500 mile drive. We got your name from an auto zone we stopped at for help. We stopped at your store the next morning and even though you were fully booked for the day you diagnosed our problem and ordered a part and had us on our way by that evening!! Thank you so much for your time and getting us on our way ASAP. Thanks again to Travis and all the workers who helped us get on our way. 7/3/2023 Terry and Al P

Had a check engine light on, got the code read, replaced 4 solenoid and a cam sensor, and didn't…read morefix the issue. Went to CW and Casey read the code, took my pickup for a drive and in a couple hours had my pickup fixed! Top notch customer service! Could not be happier! Thank you Casey!

They said to me after the job was done: hey, you shouldn't have driven the truck here with no…read moreradiator fluid. You burned the head gaskets!... Funny thing is: I had it towed to the shop, because it wasn't running!... Gaslight much?

We rented an Enterprise rental for our 2 week long road trip across the country. We needed to get…read morean oil change on our van. The closest Firestone was in Sheridan Wyoming. We scheduled an appointment via telephone and headed to the location. Once we arrived, Marie (who appeared to be unfriendly at first) helped us check in and got us started. They got our van serviced within the hour. She advised us that we will most likely need new tires very soon, but enterprise would not approve the new tires because they still had some tread left. Overall, we were satisfied with our visit and thank you Marie for advising us about the tires!

We called on a Tuesday to make an appointment for tire rotation for the next day. My husband…read moretalked to a man and he made us an appointment. When we showed up for our appointment, there was a lady at the front desk that said we did not have an appointment. She argued with my husband and said he did not call. He showed her the number he called on his call log on his iPhone, and which was their number and was logged for about a 40 second call (during which he made the appointment the previous day). She did not apologize and we left and went to Les Schwab Tires down the street who took us in immediately. Firestone lost a good customer. What poor customer service! We have three vehicles and would have been great customers for them.

I have been in town working for a year. Joel, Chad, Matt and their mechanics have been my go to…read morepeople on a diesel truck that needed extensive maintenance. I will continue to use them for their honest and solid work. I would recommend them to anyone. Thanks guys, Chris K

We were about 2/3 of the way through a cross-country road trip when our CV boot cracked and started…read moreleaking grease & smoking. We went to Firestone down the street and were told we'd have to wait until the following Wednesday to even have the engine looked at. The techs at Midas were extremely friendly, communicative, and efficient-- not only did they immediately take a look and provide us with a quote (which was in the same price range as the estimate given by Firestone), but they were able to complete the job within a few hours. We are so unbelievably grateful to get back on the road so quickly, since all auto shops are about to be closed through the 4th of July wknd. We're especially grateful for the kindness shown to us by Mason and his team during this mildly stressful experience. Thank you Midas of Sheridan!!

They have corrected several problems with my 2001 Ford, and I have found them to be friendly,…read moreattentive, and responsive.

Service was awful. Truck was at their shop for three weeks and hardly anything was done. Shop's…read morecommunication was nonexistent. I was told four separate times that they would call me; no calls ever came. Only times that I could get any sort of update was to physically go down to their shop. The owner told me he would try different strategies and call, but he never called. Several times both my wife and I called and they'd never answer, I left several messages. Finally went down and got my truck after the third week and one day. After paying my "bill" and getting my key, I found the truck unlocked, hood not latched and batteries almost dead on their back lot. Luckily truck started. I also had told them several times that I needed the boxes and the parts back that I had switched out on truck only to find them missing. After several long minutes they finally found them. Not very happy with service or the communication they provided. Definitely would not recommend this shop! Don't waste your time.

My 2002 Honda CR-V reached the point in its lifespan where multiple components started to age out…read moreand fail. The diagnosis was a bit complicated, but Dan and Jon patiently stayed with the problems until we got the mission-critical stuff fixed. I really appreciate their honest assessment separating "What Needs To Be Done NOW" and "What Can WAIT". This is the second vehicle that Dan and his crew have worked on for my family and both experiences were excellent. I highly recommend them! Eric Richards

What a blessing to be referred to this garage. I'm from way out of town and started having issues…read morewith my truck. The dodge dealer was booked out two weeks, but Dan and his technicians diagnosed and fixed my truck and got me back on the road. Thanks so much!

The salesmen are knowledgeable, friendly and helpful. Above all, they are honest; they don't try to…read moresell you something you don't need. They always go the extra mile.

Was keen to get an oil change before continuing a long journey and they not only got me in fairly…read morequickly with no notice but also replaced a washer pump on my window wipers, which is key in winter weather. Probably won't have occasion to ever be here again, but strongly recommended, particularly for their friendly and fast service.

Absolutely the best service I have had from a mechanic in 30 years! I can't say enough about this…read moresmall town gem. I needed some work done in order to be able to tow my vehicle. Not only was he able to squeeze me in, But he went over and above my expectations. His staff was courteous and professional as well. In addition, what he charged me was definitely not what I expected. I truly can only explain it as blessings rained down on me today. I was also blessed to hear about his lovely family, that he clearly loves so much.

Rhonda has been so helpful throughout a process of working with my ill father's vehicle to get a…read moredevice removed from it without him physically present. We worked together to identify a solution that worked for both of us, and she even let me reschedule when my schedule changed! She is very professional and represents the organization very well, I wish I would've brought my father's vehicle to her the last time I had issues, I know she and her team could do a much better job than lightning automotive!

Traveling thru Sheridan on I-90 in our Class A Diesel Pusher motorhome, Wyoming Fleet & Auto fit us…read moreinto a more than full schedule to address brake light issues. Had an appt for 8:00a and by 8:10, Bryan was troubleshooting and allowed my husband to participate with his knowledge/access of the coach, location of potential culprits and general set of hands. Problem was identified and resolved - and we were back on the road! Service, price and customer care were all AMAZING! We highly recommend Wyoming Fleet & Auto!