The first time I visited this salon, I used a groupon. I wasn't very impressed, but accidentally…read morefound myself back at this salon a second time when I scheduled myself at the wrong salon. When I realized my mistake I decided to give them a second chance, hoping that the poor experience was the groupon 'budget' choice. The second time I paid full price for a Oxygen Infusion Facial and I received similar mediocre facial. I've had spa facials every few months for the last 10 years, and this has to be one of my least favorite experiences. If you're accustomed to spa facials, this is not up to par. Dianne is a little too heavy handed and jerky (not smooth movements) in her facial massage. On the second visit I was very clear with her about my expectations, specifying the areas I wanted her to focus on (based on my prior experience with her), and she listened but did not follow through. At the end of my second facial with her, I was as disappointed as the first experience. I don't think I should have to go home after a facial and extract noticeable blackheads... I feel like the facial should be more thorough than that... The spa area is clean and organized. She plays relaxing music and is not overly talkative. You can definitely relax in her studio.... BUT, if you're looking for a gentle, smooth facial massage or thorough extractions, this is not the place.

What can I say about Diane from Dermal Bontanics Skin Studio? Diane is ridiculously knowledgeable…read more She has a deep understanding of skin and it's functions and I'm an RN! This is why I've continued to only see her for years. Where ever she goes, I follow. I always leave my appointment with so much improvement. l look refreshed and younger. She's amazing. Thank you, Diane!!

I have been to many expensive spas and i have had many facials, but bone quite like this! The…read moreprofessionalism and expertise was second to none. The process was explained thoroughly and the unique custom product line was rejuvenating and made my skin glow. I highly recommend Luxury Lotus and look forward to the next time!

My long journey in quest to find a great facial and skin help with my hyperpigmentation was a…read moresuccess Ester was amazing giving information answering my questions and great products I'm lover her treatments and our little small talk. I will continue see her, as my skin is already clearing up.

Attentive, respectful, courteous ...Olga is a gem that knows how to make you feel comfortableread more

I don't write reviews very often but Olga is worth it. When I moved to Tampa I had a hard time…read morefinding an aesthetician that I liked. I wanted someone who was independent and free to use her own products. Sometimes you get a facial and, while it's super relaxing, its not always geared toward long term skin care. Olga is the exact opposite of that. She is super educated on all the latest technology and science and you benefit from her knowledge because she uses all the stuff on your face. She has LOTS of good products available for purchase but she's not pushy about it at all. And her spa is adorable. As soon as I walk in the door my troubles just melt away. I highly recommend her if you're having any skin issues or just want the best for your skin!

Lisa provided an impeccable service. I feel great and my fave is glowing after the customized…read morefacial she did. I will become her regular client.

It is my ultimate pleasure to have Lisa at Lavish Skin take care of my skin. I wouldn't think of…read moregoing anywhere else. After my care with Lisa my skin is glowing and I no longer need foundation. Her treatments are amazing and so professional. I always look forward to seeing her beautiful face and know I will look great when she is done. I highly recommend booking with Lisa at Lavish Skin, once you do you won't go anywhere else!

I had another dermatology consult with Ashlee Kirkland. She spent time listening to my issues and…read moreis helping me find the right next action steps for my skin condition. I'm so thankful for her and expertise and ability to research options for me. Thanks, Ashlee!!

My skin looked great immediately after my dermaplaning treatment but it wasn't as relaxing as I'd…read morehoped and my skin broke out a couple days later. I understand this is unique to my skin and may not be everyone's experience.

I have been getting Botox with Laura for the last few years now and you couldn't ask for a more…read morecaring and informative injector. She doesn't try to up sell you on products or injections. She is truly one of a kind. The office is super cute too.

What an amazing experience! The girls were soooo lovely! Bailey did my facial consult today & wow…read moredid I learn a lot. I'm new to skincare so she answered all of my questions and wrote down a plan for us moving forward! I'm so excited :) beautiful building/interior/design. They have coffee, water, champagne, etc. Excited for my skin journey!

Evelyn is very knowledgeable in the topic of skin care she will tailor her service to enhance your…read moreskin needs. She Very personable.

I was very excited about this place based on the reviews, but from the beginning it was a disaster…read more First, all online maps have an old address for this business, so I show up to a sign on the for with the new address. I call and Cate tells me she'll wait for me.. I arrive, walk in, and the building is extremely hot and humid. There is a person at the desk on the phone who doesn't acknowledge my existence. Eventually Cate comes to greet me, asks if I need to use the restroom and then shows me to the room. I ask about the AC to which she tells me that it "goes out sometimes" and says she has a fan to compensate...ok. She starts discussing my goals and I specifically tell her that I'm concerned about the dirt and oil in my pores from wearing a mask, and also the millia in my eyebrows and under my eyes. She says only the owner can do the add on service to address that and she's not there today. Cool, ok. She says she's going to do a deep pore service that will get rid of the dirt and oil in my pores and also a lymphatic drainage massage. So the service starts and I have to strip down to my undershirt because I am dying. The fan is then directly on my face but I don't want to ask her to move it because I don't want her ti not get the benefit of the breeze. The service was fine...nothing to write home about. Then I realize she hasn't brought out the tools to do the extractions and it's near the end of the service. I ask her and she says it's an add on and I say that's perfectly fine. Then she finishes the service and tells me "the facial is done." And I'm like, what about the extractions, she looks at my face and said "oh yeah I can see all those blackheads." But, then proceeds to tell me that the service is over, so I would have to book another appointment to do that. She also tells me another client is waiting (Just so you know, there was not anyone in the waiting room when I left, or when I was sitting in my car looking in while I was getting myself together to leave). I explain to her that I have never had a facial in which my goal was to reduce the oil in my pores and the extractions were not done. And that was one of the two reasons I had booked the facial and now neither of those things have been addressed. I had told her at the beginning of the service that I wanted to purchase products, and get in a routine of coming to get a facial every so often to keep up with my skin. At this point I told her I just wanted to pay and leave. I asked her how to get in touch with the owner, and she gave me a business card. I did call the number on the business card and left a voicemail, and I'll update if I hear back from the owner. Additionally, the "lymphatic drainage massage" did not happen. I am not an expert in skin, but I am also a licensed cosmetologist (in addition to a registered nurse), and we are trained in facial massage techniques- I can tell you for a fact nothing massage-like happened at all. I don't think I have ever been so disappointed in a spa service. Not only was the building not air conditioned, in spring, in the state of Florida, but none of the things that I wanted to have done were addressed. If I had known that I couldn't get my concerns addressed I would have said you know what thank you very much I think I need to reschedule for when Evelyn is here, or I would very much like a refund and you can take whatever percentage you want back, but this is not going to be right for me. I honestly feel like it was a bit of a bait and switch. And I am extremely disappointed. The only reason this business is getting two stars is that Cate seems like a nice person, and had the building had air conditioning, it would have been a very nice office/location. I will also add that I booked my appointment with Evelyn, and no notice was given that it would not be her performing the service, so that was unexpected and jarring. Hopefully I hear back from the owner, and I'll update this review accordingly. Sometimes recovering from a major faux pas can completely turn around a terrible experience, we'll see.... *Update* the owner reached out to me to schedule a "re-do" at no charge