This time I went in with a basal cell on my ear. I had my meltdown a couple of days before so I could go in without the hysteria if the news was bad. I've had mohs surgery before and they were epic since the cancer moved wide and deep. Not this time! Dr. Ross performed the surgery with the assistance of the nicest ladies, and she moved carefully, removing the minimum, which required a short second cutting, resulting in a graft from behind my ear. She explained each step, reassuring me it would not be obvious once healed. This business is refreshingly not all about the money, but they treat patients with kindness and respect. I heartily recommend PHDermatology. read more

An administrative nightmare. One team of bureaucratic incompetents blames another team of bureaucratic nincompoops, and then in the end... nothing goes the way it should, so I cancelled my first appointment (wasted my money on the referral) and had to look for this type of medical assistance someplace else. Avoid this gaggle of imbeciles! Note: I can not comment on their medical proficiency, only their highly disorganized and unreliable admin departments. read more

I have a history of melanoma, Basal cell and other skin cancers. I was going to the Mayo Clinic, then moved here and tried to continue to use them in Florida. Went there three times, and they were not very impressive and very difficult to get an appointment. I had an issue that needed to be seen and PH Dermatology gave me an appointment right away. Their removal was quick and less painful than Mayo. Dr. Ross is highly recommended. This is my dermatologist now. read more

They have no idea what they are doing, they need their license taken. They prescribed me a medication that sent my body into shock and sent me to the emergency room. DO NOT COME HERE! Wish I could give 0 stars. ABSOLUTELY TERRIBLE PLACE! read more

I have been to this office many times and must say I'm very disappointed in the level of customer service that the office manager and her representatives offer. I've been in their office multiple times and waited although I was there on time and the one time that I'm running late. They canceled my appointment after I've been waiting on their schedule to free up so I can see them. Their customer service is terrible and the previous dermatologist that was there did a terrible and her bedside manner was very poor. The only reason that I go is because that person retired and I was gonna give them one last shot. As a business owner and one of their customers I have to say team you must do said that she's sorry for my inconvenience and I'm not interested in her apologies I'm more interested in letting people know what to expect if they go to this dermatologist. No wonder they have three stars on yelp. read more

Very disappointed in this practice. the PA in Dunedin was polite but impersonal. Stood as far away from me as possible, completely missed the lesion on my face which was the reason for my visit, I had to point it out to her as she kept her distance. Then she prescribed a cream and didn't take the time to explain how it worked or what the side effects would be (had to google them myself). The whole thing felt rushed. Though they were happy to charge me 55 dollars and my insurance hundreds for a 5 min visit. This PA really should work on her bedside manner. And allocate more time and thoroughness to their patients. read more

I've been a patient here for two years and find everyone I meet from the front desk to the PA to the physicians to be top notch. Highly recommend. read more

The front desk which is your first impression leaves a lot to be desired. I have been a patient for over 5 years and felt everyone was wonderful and professional. Not any more. First events were not pulling my records over to the new system for my first appointment when my skin condition returned, second was not providing the specialty pharmacy with my correct phone number resulting in a delay for my ointment. Third was not calling me to let me know the office was closed for Hurricane Helene and final straw was driving 45 minutes today to be told my appointment was canceled. If your receptionists can't get it right you are going to lose more patients. So here I am looking for a new provider. read more

I needed Medical Records sent from the Palm Harbor Ph Dermatology to Erie , Pa. Alissa the Pathology Consultant was very attentive and understanding in a professional manner in meeting my needs. read more

Love Dr Anna Kim great dermatologist with a great attitude and bedside manner definitely recommend

Beware. Had a head-to-toe checkup. In the course of it, doctor asked me about a very small callus that was between my thumb and forefinger. He said he could spray it with a freezing spray and it would fall off. A) It did not. B) They marked this is a surgical procedure and charged ** hundreds of dollars**. Doctor never mentioned that there was any charge to two puffs of freezing spray. Strongly do not recommend. read more

Dr Anna Kim was the best of the best when she did my recent MOHs surgery. Great bedside manner, a real people person! She was thorough, caring, considerate, skilled, informative. My experience with Dr Kim was excellent, even including her personally calling me the evening of my surgery to check on me and providing me her personal cell number if I should need her. She's what every physician should be, as her actions reflect her genuineness in caring for others while representing what a medical professional should model daily. I am already referring her to others! Thanks for you, Dr Kim! Renee L read more

Great people, from checking in to checking out. Staff is wonderful and knowledgeable. And I can't say enough about Dr. Amy Ross. She's the best around. read more

I've been coming to get laser hair removal. It's my first time and it's a sensitive area. However they have been doing phenomenal! Couldn't recommend more. read more

Ashlee is awesome she never rushes you and truly cares about your concerns. I highly recommend going to her should you choose PHDermatolgy

Lovely facility, organized and easy scheduling and a friendly staff. However, my husband and I went in for a full body skin check. It is important for us to do this on a regular basis as we have previously been diagnosed with melanoma. We are well versed in the procedure. Lie down on the table, the doctor wears special goggles and systemically scans your body in sections. Bottom of feet, between fingers and toes, sections your hair and looks at your scalp...every nook and cranny. It takes a minimum of thirty minutes. This was my experience with Dr. Ross: She wore no goggles, I sat upright and stood to have her check my back. No scalp check, did not check bottom of feet, between fingers and toes, underside of breast and did not scan my body line by line. It took less than five minutes. My husband had the same experience, with the exception, she checked his scalp. I take my skin checks seriously and left with little peace of mind. Although she did take a couple of biopsy's per my suggestion. We scheduled our skin checks back to back and left there completely shocked. We recently moved from the Atlanta area and this was our first experience with a Florida dermatologist. read more

WONDERFUL ! No waiting, no paperwork, no hassle... Great prices ~ Audrey was fabulous ! read more

I have been coming to PHD since the doors opened and they only had the top half of the bank building. I simply adore DR. Ross and her staff . Short story time. I had been to 3 other dermatologist in the state all whom claimed to specialize in my issue. I had multiple procedures from the other dermatologist to just have it come back. Dr Ross spent sometime at Drexler and she was confident when she spoke to me about how to eliminate my skin issue. My expectations were more than met. Her staff coordinated everything perfectly with my other doctors. Years later and my skin issue is still gone. Recently I had something pop up on my back called in and one of PHD 's skilled physicians took me in the next day and excised the demon mole from my back. I only recommend Palm Harbor Dermatology. read more

The front desk staff is very friendly and professional. The amount of time I waited to be seen was average. Not too long, but Anna is amazing. She is very knowledgable, friendly, and takes her time with answering any, and all, questions. I never feel rushed and I truly believe she is passionate about what she does. read more

From Doctor nurses front desk staff all five stars. Absolutely wonderful. You will never feel so comfortable in any of the doctor's office. He is a true professional. Highly recommend read more

If I could give a ZERO I would. I had cool sculpting last summer with the promise of a discount for additional treatments if I was interested. When I called for my follow appointment after 12 weeks they told me they were no longer doing cool scultping because the Airel was no longer doing cool sculpting. I just received an email from them and now they are offering cool sculpting again. My advise to anyone considering cool sculpting.. Find an honest company DO NOT use Phdermatology! read more

Very nice. Excellent customer service. No long waits to see the doctor. Staff is efficient and friendly. I would highly recommend them to anyone! read more

Each member of my family has previously been a patient here; however, after this last visit we will not be returning. When we were finally called back, the first thing we were asked was if we 'googled' our reason for visit. When we said yes, the assistant then asked us 'well what did google tell you'... seriously?! Google told us to see a doctor, which is WHY we were there. I don't go to a specialist to be asked if I have googled my condition and then be asked what google told me. The lack of professionalism and the condescending tone of both the assistant and then the new APRN made my 16 year old son very uncomfortable. We will not be returning as a family and I will be taking every opportunity to share my experience with others. read more

I did not have any work done at Palm Harbor Dermatology. If their front office performance is any reflection of their work, I would run in the other direction. I had a job interview and made an appointment for some cosmetic fillers. I was very clear about what I wanted and the person I spoke with on the phone asured me it was not a problem to have the injections. I drove an hour (in the rain ) to get to their Palm Harbor office and after being brought into the back room, was told I could only get the consult but not the fillers. They did not explain why other than that the practitioner was not ready. WTF. What does that mean? That she needed to practice more on a doll? That she was waiting for her license to come in the mail?! That she needed more educational requirements?! I was so angry after driving an hour only to be told the opposite of what I was told on the phone. I will never go back and would not recommend this place. read more

Not only have they diagnosed and saved my life, when they completed that part they made me feel pretty and look younger and check me every 6 months to keep me that way!!! I love all the people there and I love the care and kindness they show me. read more

The review for palm harbor dermatology is mixed. I like the doctors and the staff when I come in for an appt BUT several times I have considered not coming back because the office staff was so rude. I wish they would get better office staff or stress to the people that have that they are the "face" of the business and it could really hurt them to have bad customer service. I don't expect anything great but I have two children and a job so I was asking what days or times were available and how long approximately the appt would take because I would be taking off from work (I know it's not exact but I just wanted a ballpark) and the girl acted like I was annoying her and as if that was a ridiculous question. It's disheartening when you try to make a doctors appt and the people treat you like garbage for no apparent reason. It's not wha you say but how you say it. read more

It was time for a skin check, so I made an appointment at the Sheldon Road location. Anna was the ARNP's name, she was great and answered all my questions and put me at ease. Great service, virtually no wait. read more

I am completely pleased with my visit at PHDermatology today. My appointment was punctual, the nurse, Stephanie, clarified my intake form that I had completed online, noting or answering questions that I had. Dr Shutty was professional, kind and respectful, explaining clearly all procedures before moving forward with the exam and procedures. I was comfortable throughout, and will highly recommend this office and Dr Shutty. read more

This practice is amazing. They answer the phone until 5pm, they don't close for lunch, and every single one of the employees always tries to assist in any way possible. There are a few negative reviews here regarding payments. Unfortunately, in this day and age insurance dictates everything and as most people know isn't always predictable. The office shouldn't get a negative review because a patient's insurance company didn't pay what they said they would. Keep up the good work! read more

Awesome from the "get go"! Had to leave a message to get appointment, and when the office manager back I was totally blown away at her ability to answer ALL my questions! Having been in Heathcare over 40 years, retiring early, without any income and living on savings, she happily answered billing and coding questions as well as setting me up with the practitioner that she felt best suited me! The GI group I worked with at the hospital had 12 docs and so I know how some are good at some things, some at others, sometimes the most amazing, smartest, have awful bedside manner, etc. I saw Audrey Ford, PA, who was warm, professional, knowledgeable, and she did a thorough and professional exam as well as address the suspected squamous cell spot on my arm. Imagine my surprise when the shave (included pathology charge, btw) came back benign. Of course I wanted more info, and called the number in their text and was able to speak directly with the pathologist who not only told me the exact pathology findings, but appreciated my quest for information and said she'd email me a copy of the path report! Amazing friendly manager, front desk staff, Pathologist, med tech/ assistant and PA! Fabulous Fabulous!! Can't praise enough!! It was terrific knowing likely out of pocket costs associated with the exam, procedure and path before going!! read more

Love this location, especially The front desk!Tara was super helpful and was able to get me in as soon as possible. Saw Audrey the PA, she was absolutely amazing. The office was extremely clean and the entire experience was great from start to finish. His office truly cares about their patients. read more

I LOVE PHD! I have been to both locations and been seen by Drs. Arrington and Rinker, and PA Audrey. They are all very professional and helpful in assisting me in determining my best options whether medical or cosmetic. Medical Assistant Jennifer at Westchase is just delightful. I also have had numerous facials by Aesthetician Sheila, she works at both the Sheldon Road location and Palm Harbor. She's so kind and caring; she makes me feel relaxed and I'm always pleased with the service. Jenni at the check out at PH Retreat is also an asset to this practice. read more

I've visited several dermatology offices in the Tampa area, and PHD is by far the best. I've been coming here for about three years now. They are courteous, knowledgable, and accommodating. I usually see Ashley for all my services, and she is wonderful. She takes time to listen, and always gives valuable suggestions. I'm scared of needles, but I trust her completely. She is knowledgeable and experienced, so I never feel discomfort during or after my visits. They also followup after your visit if there are any concerns. I highly recommend PHD. read more

Have been going to Ashlee for years now I have to say she has changed my life with the enhancing of my look through different cosmetic procedures Both her professionalism and amicable ways has brought light into my life My confidence was boosted and my look is as youthful as I feel inside So Much so that although I moved out of state I will be coming back to her for more cosmetic procedures and to freshen my look for my up and coming wedding read more

They're always helpful with me. Audrey Ford is a top notch doc! She always takes care of me. My wife and I both come here.

I have gone to this office for years but will never go again. I went in for a treatment which was not completely effective. I went back in for a retreatment, which I had never been charged for in the past. This time I was charged 100% again for the repeat treatment for a procedure that did not work. If you are a patient here I advise you to clarify their billing procedures carefully in advance because they change without notice. read more

I definitely do NOT recommend this office for any dermatological needs. I called in advance and they told me how much my visit would be. I paid it in-office. Then the doctors visit was less than useless. Everything out of her mouth was 'I don't know' or was prefaced with 'I think...'. THEN I get a bill for another $28 a month later, adding insult to injury. When I called to tell them about the visit and that I wasn't going to pay the additional money they said they didn't really have anyone there to deal with customer service issues and would send me to collections. This is the kind of service you will receive from this office. read more

I had an appointment for cosmetics and it was awful. The front desk place me with a wrong specialist. I had to wait more because of the confusion the girl did, and curiously they said that appointment costed $ 120; they charged me $ 125 . Very unsatisfied. Location on Sheldon road, Tampa read more

Had a very disappointing visit. The receptionist was extremely rude. When I was ushered into an examining room the former patient's gown was still on the table and the attendant had to clean the room while I waited! Ugh! Will never go there again! read more

I would leave 0 stars for Palm Harbor Dermatology if that were possible. Spoke to Karen the office manager this morning and she blew me off. Take your hard earned money elsewhere, people! This practice lives on one procedure per patient. I have opened a claim with my credit card company, as I have received nothing for my money!! read more