I had an excellent experience with Elis just from the phone call. The lady who answered was very polite, friendly, and helpful! This was a great experience all around!! Thank you!! read more

Man what a great company to have when you need it the most. Eli goes above and beyond. Picked me and my Indian Roadmaster up (with a cut tire) Used an enclosed motorcycle trailer that's the best way to get your bike towed. Great company to use. read more

A friend's car was towed due to being stuck in the snow during inclimate weather. She called Eli's Towing to see what was needed to retrieve her car. She was told by who I believe is the owner's mother, Cindy, that registration was needed as proof of ownership. Her registration was in her car glove compartment. She did, however have her drivers license as & insurance card. She was told that wasn't good enough. She was instructed to wait for a call back as to when she could go to the office. No one was available due to all the tows needed the night prior. However, hours posted on the internet said they were open. It was about 3 pm on Sunday. After waiting for a few hours, I drove her to the office to see what could be done. We were pleasantly surprised when we found the office doors open and an employee sitting behind the desk. They were open, just like their business hours stated online. We explained our situation to the employee. He said he didn't have access to open the gate. He tried to get in touch with the owner, but no success. We were told he was upstairs sleeping after a long night of towing. Understandable, but we still needed to get the car, which we could see locked behind the gate. The employee then made another call to who he said was the owner's mother. The conversation lasted seconds. He hung the phone up and said that she already instructed us to come to the office! She would call when someone was there! Again, we were talking with an employee an office doors are open. The office phone rang. The employee picked up. It was the owner's mother again, who now instructed him to put the phone on speaker. He listened. She called my friend by name and yelled that she was told not to go to the office! She didn't appreciate us talking to her employee who had no access to the car! She reiterated that she would not allow access to the car to get the registration and she is charging $45 extra per night to keep the car! My friend was stuck. She had no choice but to wait until the next day to get the car and be charged more money. Cindy, refused to listen to reason or do anything to help a situation that could have been easily rectified. Monday, the following day, my friend was able to get in touch with her insurance agent to get her title to obtain a duplicate registration card. She went to the dealership to pay and continue to be treated rudely, but this time to both herself and her father. I hope no one has the misfortune of dealing with this company. But if you do, know your rights. The link below, which was put in place in 2012, clearly states tow companies CANNOT deny access to your car unless directed by the police. They have to give you access as long as it is in normal operating hours. If they deny you this right they cannot give additional fees. Both of these rules were disregarded and not put into place for my friend. They also do not have the amount they charge posted anywhere in the building. Another rule disregarded. https://www.legis.state.pa.us/cfdocs/legis/li/uconsCheck.cfm?yr=2012&sessInd=0&act=110 Finally, the employee we dealt with the first day we tried to pick up the car was just trying to do his job. read more

Arrived when they said they would, very friendly to talk to while riding along in cab, and the charge was extremely reasonable for a 10 mile tow. Will definitely use again next time I need a tow. read more

I've used Eli's services on several occasions for tows, lockouts and small repairs. He is always friendly, quick and fair on pricing.

Very friendly service. Called in and within an hour they arrived at my house. A great experience all around. Thank you for taking care of my baby! read more

I NEED TO GET OFF THE ROAD BEFORE I GET KILLED was the tow truck's response after I stated we had no intention of riding with him. He demanded one of us (my mother, brother, or myself) ride with him to the location where the vehicle was being dropped off (my house) to square away the bill. Reluctantly, my brother hopped in with him as they drove away to turn around. I immediately called Eli's and spoke with Brandy of the dispatch team. She had him release my brother, park in the nearby parking lot, I paid the $36 bill over the phone with her, & he left by himself to drop of my vehicle. The only excuse I received was that he was worried about the location. I WAS PREGNANT MY FAMILY AND I WERE LEAVING A FUNERAL AND HEADED TO THE CEMETARY WHEN I BROKE DOWN! I WAITED IN THE HEAT FOR 45 MINUTES AND WAS HUNGRY! HOW DO YOU THINK I FELT??????? THIS JOB APPARENTLY ISN'T CUT OUT FOR YOU! AND SHAME ON ELI'S FOR DOING NOTHING TO COMPENSATE, EVEN OVERCHARGED FOR 14 MILES INSTEAD OF THE ACTUAL 13 MILES THAT IT WAS!!!! read more