I just love every experience we've had at this doctors office! I met dr villarasa when he performed…read morea small procedure for my son, and I liked him so much, that we switched pediatricians! He is so nice, as well as Dr Hernandez and the PA, I forget her name at the moment. The other staff is very nice as well. I've never had any issues with any of them. I've never had any issues getting appointments, and they are pretty good about fitting same day sick appointments in. The office is always clean, they have a separate 'sick' waiting room, which I really appreciate. The wait is normally very quick and we're in and out!

Dr Villarasa was on call when my son was born and we liked him so much we switched pediatricians…read more He is very nice and professional and my kids enjoy seeing him. There is a well and sick entrance to the office which is nice. Staff is very nice and we can always call in and get an appointment. Walk ins are not allowed so for the most part appointments are on time. Tv plays disney movies in waiting area which is nice but there is limited seating (10 seats). Office is clean and there are two restrooms for parents/kids to use.

We have been coming to see Dr. Coit since our son was just born. Over the last 15 months, Dr. Coit…read moreand his awesome staff have taken the best care of us. Kara, Holly, and Olivia are always pleasant and incredibly helpful. Kara has even taken time in her off hours to help answer basic questions for us as concerned new parents . We have been so appreciative. As new parents, it has been so nice and reassuring to have such a loving and supportive staff for those times where we've been worried. Dr. Coit has been wonderful since the moment we met him. As the daughter in-law of a retired physician, it gives me confidence to see a doctor like Dr. Coit who has decades of experience, knowledge, and pleasant bedside manner. We are very grateful to have found him and his staff and look forward to having our son grow up under his care.

I find the previous review funny because regarding my child's health, it is all about the doctor…read moreand not their staff. The office could be in the back of a taqueria, and the staff could all be part of the witness protection plan, but if the doctor is spot on then that's the one for me. When looking for a pediatrician, Dr. Coit came highly recommended by local doctors and nurses at both Eisenhower and Desert Regional. Many of them told us that Dr. Coit would be the only doctor that they would choose. Our son has been seeing Dr. Coit for 4 months and we could not be happier with both the care our son gets, and the education we get as parents. He takes the time to answer all our questions and even answers the questions we do not know to ask yet. My son's circumcision was painless, at least for us, with no complications or any of the horror stories you hear about. The procedure, done at his office, was quick and easy, and our son was back peeing on mom with glee in less than a week. Picking a doctor is tough, but for us, picking Coit was the right choice. And deep down I'm glad it is on the Eisenhower campus and not in back of the Red Onion.

I am seeing her for chronic concussion treatment. TBI 6/30/78. At the time I was in bad shape,…read morecrushed in my car. Primary focus was acute visible injuries. I have tried finding care. Professionals over the decades felt I had advanced as far as possible. Fast forward 47 + years enter Dr Bender. She is most extraordinary though it is what I would want our medical team members to model. She is tough yet thorough. Thrilled I finally am getting attention my TBI needs. Honestly I feel a difference and this is mid Nov 2025 first visit. She wants me in sooner. I return every other month for check up. She deserves 10 gold stars I can give her 10 here

I didn't know doctors like this even existed. Immediate lab work in office? Why don't all Dr's do…read morethis? To know immediately, all your basic blood work stats? Crazy. Dr. Bender literally goes through your ENTIRE medical history. Diet, labs, medications... everything. Took awhile to get an appointment (as a new patient) but I now understand why (they take the time to request all your records and then actually read them?!) and she is SO worth the wait. I've never had an appointment where my list of issues and questions were so completely and throughly answered. Printouts... homework and goals set. Very nice, clean and organized office. Frank, (the office manager/medical assistant when needed) was a pleasure to speak/work with. I think I'm still a little in shock over my appointment. Seriously. It was that amazing.

The customer service is awful! We can never get an appt except annul routine check up. Every time…read morewe call we are suggested to go to urgent care then why would we need a PCP? We weren't even given an option to make an appt. We were told the office has no direct line and the person on the phone refused to transfer us to talk to the office staff. Very bad!

find somewhere else can't get your children that are current…read morepatients in for 6 months. denied accepting my 3rd chold ( newborn) after first 2 are already patients. complete joke of a facility

0 stars! Worst experience ever ,thought after years he would change,he was extremely rude, yelled…read moreat my daughter, yelled at me. Left not knowing what was wrong with my kids,and there condition all of a sudden I get a prescription to pick up.never taking them back again .

Worst experience! If I could give this doctor zero stars, I would. He was extremely dismissive and…read moreshowed no bedside manner whatsoever. It honestly felt like he doesn't even like working with children. He had no patience for them and came across as rude and uninterested. He didn't bother to learn about my child's needs or medical history before rushing on to the next patient. To make things worse, he left my son untreated even after I explained he was sick. He refused to complete important paperwork needed for my child's school and medical care. How does a doctor reschedule a sick patient who is already in the office and then fail to ensure an asthmatic child has access to an inhaler at school? For context, my appointment was scheduled for 1:45 pm. We arrived early at 1:30 pm, but by 1:50 pm I was already being told to reschedule. Completely unacceptable.

Before my visit, I called to confirm that this urgent care facility accepted our insurance. I was…read moreassured that they did. When I arrived, I inquired about our insurance coverage again. Unfortunately, they were out of network and hadn't informed me beforehand. It's ultimately my responsibility to be aware of my network, but here's the kicker: my daughter was seen by the doctor for a mere two minutes before he informed me that she needed to be taken to Loma Linda Children's Hospital because it was a serious issue. We immediately drove to Loma Linda Children's Hospital and waited in the emergency room. After a thorough examination, the Loma Linda doctors sent us home, stating that she was 100% fine. They simply said, "I don't know what kind of doctor you took her to, but she's fine." As a result, we are now responsible for paying $300 for a two-minute visit, a scare that led us to believe there was a serious issue, and not to mention the five hours of travel and wait time at Loma Linda.

Just called this morning after seeing that my 7 year old son has a abscess by his crown. I was…read morestressed since I didn't want the infection to get worse. I called and asked about them giving him a antibiotic shot since my son is autistic and physically will not take oral medication. They sent me the paperwork through a text which is a autism moms dream! My guy is terrified of doctors and dentists since it's always a more emergency situation We came in on a Saturday morning at 8:15 and were able to walk right in The whole staff and doctor himself were so kind and patience with my son and myself. Highly highly recommend and will be back if we need it again.

Dr. Millan and NP Anne are great. I just don't understand why the office staff almost never answer…read morethe phone, and when I leave a message, I never get a return call. Its just really frustrating.

Dr. Milan was extremely rude. My daughter went in for vaccines and to be seen by him because she…read morewas having fevers & had pimple like on her body and mostly her face. He just talked about the milestone she should hit at her age and dismissed our concern for my daughter's health. Said those marks could have been from insect bites and to put cream on it. He didn't really analyze her. He spoke in an aggravated tone when we spoke up and said those weren't insect bites. He was very unprofessional raising his tone when we doubted his theory of it being bug bites. As a doctor his concern should be every child's well being and being patient, kind, and compassionate. There was no need to be oblivious and disrespectful. She left with no medicine and no proper care for her illness.

Very satisfied with office and staff, professional and caring people, Dr Pacold takes the time and…read moreshe is very good with the kids, Very good experience Dr I recommend it

I come here with my girlfriend. Dr. Pacold is really nice, from what my girlfriend has told me. And…read moremy girlfriend is healthier because of her! The waiting room is really nice and clean too!

I highly recommend that no one goes to this doctor. He's very rude and unprofessional. I was…read morelooking for a doctor for my 10-year-old in regards to her check up as well as to see what he would recommend for tonsils to be removed and he has the audacity to say that my daughter is obese in front of her, and that she needed to lose weight which was so unacceptable, I would've been OK if he would've spoke to me privately do you know how this affects children or teens nowadays please beware of this doctor do not take your children to him Worst experience ever He doesn't even deserve a star. This is the only way it was a loud for me to post it.!!!!

Office was not open at our baby's appointment time and we had to wait. I get that the pandemic is…read morestill going on but we were forced to wait at the hallway until they "got ready". The sign up at the door stated 2 minimum patients in the lobby. There was no patients waiting at the time of our arrival. We called days in advanced to verify that our insurance was taken by this doctor but upon our arrival the front office girl said that they could not see us because they don't take our insurance. We were forced to pay the entire cash price for the doctor visit plus my son's vaccination. The doctor shows up for 5 mins and he DID NOT EVEN KNOW THE BABY'S GENDER. He was rude, and gave us the impression that we're not good parents with our very FIRST baby just because there was a little goo build up in my baby's penis (which we clean regularly). He manipulated my baby's head several different ways and pointed that he has a "flat side". He had no explanation to it, he just said that "IT'S BAD". I think a new parent could use a little more explanation than that. His assistant was more compassionate. Take your child elsewhere this doctor does not care!