We had our son's birthday party there yesterday (Conner Bell, 11/5/2022). Everything was great, but…read moreyour employee Jace (Sp?) is a gem and the reason for this review. He went out of his way to come up and check on everything, which was to be expected. What we didn't expect is the genuine interest he took in our son. He sat down and chatted with him about nothing in particular for a solid 20 minutes. Our son's best friend was not able to make it to the party, so he was bummed. Jace didn't know this, but his kindness made our son's day. It was so awesome! Keep him around for as long as you can. I've been involved in customer service in some capacity for the majority of my adult life and he is definitely a top contender for the best customer service I've ever experienced. Thank you, Jace. You don't know how much your kindness affected all of us in a positive way. Keep being that way. You're a wonderful human and any job you have will be lucky to have you. Thank you so much.

We wanted to buy the slushy's. I have a membership, but she would not let my buddy get one under my…read moremembership and would not help us with one cent and change making us have to leave and ask people for money. and she was kind of rude. Thank you, Gia.

Elite air is so fun for the entire family! Very friendly staff and clean environment if you are…read morelooking for a place to bring the kids/grandkids this is the place. Not to mention they have Great summer deals!

After many years in The Zone's men's gymnastics program, team parents were told on April 1 that the…read moreboys program would be ending June 1, 2026. It was heartbreaking, but we immediately came together as a community to find a way to keep our boys in the sport they love. We had a limited time and are still working to find a plan. Today, May 1, the owner cancelled the program effective immediately, going back on his word and leaving families scrambling. No notice. No transition. Just gone. This level of unprofessionalism is unacceptable. Our boys deserved better. So beware before joining a program here as this could happen to you too!

The gym's owner only cares about money and not at all about the athletes or the parents. My son has…read morebeen competing with the boys' team for four years and has a wonderful coach. Twice in the past year he has fired and rehired the coach and cancelled the boys' program, then gave us last second notice that it was ending a month sooner than he originally told us. My daughter also joined the cheer team a couple years ago and we had a similar unprofessional experience with the team being cancelled mid-season after all the tuition we had already paid for practices. If you want any kid of consistency for your athlete, do NOT send them here.

I haven't been to many trampoline parks, but this one is pretty dang cool. It's a little on the…read moresmaller side than others I've been to, but it is packed full of fun things for the kiddos. They have a designated toddler (7 & under) area where the littles can hang out without being run over by the big kids. They also have a Rick wall and a couple of obstacle courses, as well as the usual trampoline floor. The first thing I noticed, though, was the smell. It smelled clean and not like stinky feet. Not only does it smell clean, but the whole place IS clean. Way to go, Elite Air!! It can't be easy to maintain this level of cleanliness with so many kids. There are more than 10 cafeteria style booths where parents can sit and either wait or monitor their kids on 3 screens. Private rooms make Elite Air a great place for birthday parties. I can't believe I almost forgot...the trampoline area is mostly blacklight, giving an even cooler experience.

Overall, fun place . The obstacle course needs to replace or new slide covers. The ball pit needs…read moreto pick up all the balls under it. And spray the balls with disinfectant.

The gym's owner only cares about money and not at all about the athletes or the parents. My son has…read morebeen competing with the boys' team for four years and has a wonderful coach. Twice in the past year he has fired and rehired the coach and cancelled the boys' program, then gave us last second notice that it was ending a month sooner than he originally told us. My daughter also joined the cheer team a couple years ago and we had a similar unprofessional experience with the team being cancelled mid-season after all the tuition we had already paid for practices. If you want any kid of consistency for your athlete, do NOT send them here.