Recently needed to replace glass on passenger door. Got friendly service right away and the job…read morewas finished far faster than the time they initially gave. Very good experience.

I received a phone call 9:30 in the morning around that time that my truck was done. I notified…read morethem that I was coming at 3 o'clock on the dot to pick up my truck. I arrive at three like I said no one was here lights were off this is on a Wednesday Which they're open till five. I will never be returning here.. if you value your time and don't like to waste it, I suggest going elsewhere....

This team replaced my driver's-side passenger window glass earlier this morning. Everything ran…read moresmoothly: Pulled my car in on schedule. Kept me informed of start, progress, and completion via text messaging. Had me "In and Out" in the estimated time. Their waiting room is comfortable and spacious. (This isn't an auto dealership showroom with extra amenities. It's a practical waiting area with free Wi-Fi.) It's clear most of the space here is dedicated to the repair area-fine for those of us needing repairs.)

my daughter was in an accident had 12k worth of damage after getting her car after a month it was…read moreshaking when driving took it to another place where they valued the work done by Fitpatrick bros st 3 to $4k. This was one of the mechanics suggested by Travelers insurance as an Itishman disgusted by this lack of character and integrity. Also must be something going on with Travelers ins appraiser. should be investigated for this sleeziness

I would give FitzPatrick Brothers 10 stars if Yelp would let me. I have brought my car in on…read moreseveral occasions. Frank, Neal and Brian have been so kind to me and so helpful. The auto body work is perfect, but their customer service is what stands out - It is exemplary. They are accommodating, fast and flexible. I am so grateful for their help. Highly recommend. Thank you, Frank, Neal and Brian!

If I could leave zero starts I would! This has been the…read moreworst experience I've ever had with an auto glass company. Not only did they cause damage during their service, but their lack of professionalism and accountability made everything worse. I trusted them with my vehicle, and they failed completely. Instead of fixing the problem, they left me with more issues than I started with. The way they handled the situation shows a complete disregard for customers and their property. I do not recommend this company to anyone. Save yourself the stress, time, and money go to a business that values honesty, quality, and responsibility.

I needed a broken rear side window on a 2001 Honda Civic replaced. Pedro responded the same day to…read moremy request for a quote, which was only $150, and he came the next day with the glass and did the job in half an hour. It was not OEM glass but it looks great. Very happy.

He is just great!! Awesome service, awesome person! We had to use him twice already and in both…read moretimes he came to me to change the glass, he kept me posted on what was going on with the dealer about the glass order, was everything installed and no mess or any problems! We highly recommend him to all our friends and family!!

Had my windshield install by tony ,everything was done right ,without the pain to go with paper…read morework , been awhile that I have seen him but alway recommend him to do your auto glass, was willing to come to my home to do the install but I told would be ok meet him at the shop A good shop with good people

I stumbled upon this company thru my mechanic John at the Blue Hill Gas and Auto. John is super…read morehonest, so I trust him. He told me to call GlassPlus which I did and Mark is another super honest guy. He asked me the type/year of car and he said he'd meet me at my location. He offered to come to my home on a Friday afternoon, but we figured with the Friday traffic we found a place that was close to both. He quoted me a price, ordered the windshield, and it was installed within an hour. He's honest, I paid $170. Best Chevrolet dealership in Hingham quoted me $400. I'm realizing that dealership is borderline criminal.

After an accident caused by a reckless driver hitting out SUV while stopped at a stop light, we…read morebrought our vehicle to Lund Collision at the recommendation of some friends and were very impressed with the quality service. An initial estimate was completed which was then sent to our insurance company and once authorization was provided we then booked our vehicle to head into Lund in just a few days. The shop had us sign a payment authorization so the insurance company could pay Lund directly which made things nice and easy. Once a bit of additional damage was found, Lund called the insurance company and squared away the supplemental damages and kept us posted each step of the way. Though we didn't need a rental vehicle, Lund did have the ability to set us up with a rental which is a nice additional customer service to provide. The work was completed timely and professionally and the end product looked as good as new. Definitely would recommend Lund Collision in the event you ever need some auto body work done on your vehicle!

I took my car to Lund for large tree branch that fell on my new car. It took 6 weeks to get my car…read moreback. They never called me to update me on my car once. I had to call for every update. I was initially told the parts would arrive on 3/20, then later found out the parts arrived on 3/31. Then in mid April found out that one of the parts had to be reordered because it came in damaged. One of the roof moldings damaged were on back order, but was never told so, they just place the old scratched one back on. I had to initiate all contact with them...never received one phone call to let me know about the delays and issues. My roof rack and cargo basket were supposed to be replaced (included in the estimate from Geico), but they never were. I was told when I picked up my car that I had to call Geico to arrange reimbursement even though I was told initially by the manager that it would be replaced. I was assured that a scratch in the side rear paneling would be repaired, but it wasn't and was given a BS excuse by Tyler that there was a sensor in the panel and the entire panel would have to be replaced. Regardless of what was involved, I wanted it fixed and was told on 3 separate occasions that it would be. When re-evaluated by another body shop, I was told that the panel could be removed, sanded and repainted and that the sensor was in the corner, not side panel. Additionally, there was still a dent with scratch on the top of my hatch door that wasn't repaired, some of the black trim and windows of the car were painted with car paint or and the clear coat was over sprayed because there is residue stuck all around the car, windows and trim. Im not sure what they did with the driver side door because the paint appears to be textured and not smooth like the rest of the car. The VIN number on the windshield wasn't put back correctly. Wiper arms replaced but weren't aligned so the wipers run off the windshield when on and the washer fluid nozzle was damaged but not replaced. Lastly, there is a piece of trim missing from the rear driver side wheel well. Probably discarded when they couldn't figure out where it went. I don't like writing bad reviews, but the work they did on my new car was careless. I would not recommend Lund. Find another body shop. I will be dropping off my car to a new body shop this week to fix all the errors made by Lund. So, I will be without my car again for who knows how long.

I bought a 150cc Vespa scooter in the Spring of 2008 and in the course of insuring it as a…read moremotorcycle my insurance company accidentally canceled the coverage on my regular car. In order to re-gain coverage on my car my insurer required an inspection and the closest agent they recommended was Auto Depot. I drove over there one day and walked up into the office. It turns out that the business was officially closed while they did inventory (and I think some staff were on vacation). Despite that, when they found out I needed an insurance inspection they grabbed the paperwork and a camera and took care of me. I was pleasently surprised that they did this while "closed" since I don't think inspections for insurance companies are a big money maker. A few months later (and after dumping the vespa on a street one day thanks to a wet manhole cover) I brought the scooter to them to see if they could repair a couple of dents and a lot of paint scratches. After taking some gentle ribbing about owing a scooter (I think some of the staff are serious motorcycle heads) they gave me a price estimate and told me it may take a few days of work since they'd have to custom match and mix the paint. At that point one of the owners offered to give me a ride back to Roslindale Village where I could easily walk or grab a bus back home to my house. They were unable to get official Vespa paint so they used some sort of optical scan gun to read the colors and generate the info they needed to have a shop mix up a custom batch. The end result was fantastic - except for some scratches on some chrome bits that I don't care about they fixed all the dents and matched the scooter paint *exactly* when repairing the body scratches. The final price was exactly what they had estimated as well - no surprises. So in summary: * They opened the shop just to perform an insurance inspection on my car * An owner drove me to Rozzie Village after I dropped off my scooter * They mixed custom paint when fixing the scooter and did great bodywork * The paint/bodywork estimate was exactly what I ended up paying Obviously this is just my $.02 but they've earned my loyalty and I'll be bringing the car back there some time to get some body panel scratches fixed. -chris

This place is fabulous. I just moved to town and during my cross-country trek from LA, my car got…read morebumped in a parking lot and no one left a note. I called Auto Depot as soon as I got to town and they were able to get me right in. The service was incredible. Friendly, upfront staff. Not only fixed my car through the insurance claim but also a handful of other things, like an oil change and brakes. They're an all-service shop, which is really helpful. They were also able to somehow get my deductible lowered, which was really awesome and unexpected. My only reason for 4 and not 5 stars is that I had also asked them to check my wipers and they forgot but that's really not a big deal. I'll call them and take it back in at some point, but really not a big deal. Overall, I think I've found my new favorite body shop. I would highly recommend them.