Jim Walton was a pleasure to interact with. Very professional in his approach and never made…read moreunrealistic promises. The issue I had was a noise coming from the brakes when I first depressed the pedal. A full service on the brakes solved the issue and he also provided a summary of what was done and discussed including a video in the digital report online of an anomaly that was observed I'm very pleased with their thoroughness and the cost was around what was expected for a professional service

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

emre s store i know since 2005 he is owner since 2009 best mechanic . in gta he is honest personread more

Emre (owner) is EXCELLENT: very honest, very straightforward, always provides cost-efficient…read moreservice, NEVER overdoes what is needed. I have been VERY happy bringing my 22-year-old car to him for 7 years now. Emre is our local treasure. He recently saved my old (still loved!) car, instead of my having to search for a new (or used) one, saving me $20-30,000. I am so grateful! Emre is always busy, so instead of phoning /leaving message, it is BEST to VISIT Emre (Mondays through Fridays) and speak with him in person. Trust him! Liz K. Feb. 2025.

UPDATE: Nothing bad to say just, cannot get over how above and beyond this shop will go for you…read more Took my truck in for an oil change yesterday and they took amazing car of me. The mechanic, Shane, was incredibly thorough and the fact that I know I can trust that the things they tell me I need are actually needed instead of just trying to make a buck off me is the best part. They will also give me a heads up of things I need in the future so I can financially plan for it. Even the car cleaner is wonderful. He went above and beyond and cleaned the inside of my passenger window because soil oil spray has gotten into the window well and I hadn't had a chance to clean it yet. I've been taking my 2019 Suburban and my previous 2009 Silverado to Stop N Go for probably more than 10 years. Shane, Matt and Todd always make sure they take the best care of me. I recently moved 2+ hours away but still take my Suburban to them for my regular maintenance because I trust their knowledge, skill and honesty the most that I couldn't imagine putting my truck in someone elses care. Thanks for always taking care of me and making sure I'm safe, as well as always making me feel like family rather than just a customer. It's comforting to not have to worry and be able to trust in a world full of worry and distrust!

I had a warning light for transmission service so when I Googled the warning it said transmission…read moreservice was required and a likely cause was a pressure sensor . I called Stop N Go to set up an appointment and was told the fee would be $140 and we would go from there . When they called back to tell us the status of their findings they also included other error codes that popped up when they plugged in the diagnostic tool . Long story short it would be over $1,000 including tax to address their findings and they offered no guarantee that this was the answer to the problem . I asked for a breakdown of their cost and I found the cost of the OEM sensor was inflated from $150 to $350 and of course another $180 labour to change it . Their cost to change the transmission fluid was $330 over the phone but $270 when I asked for the costs in print . The cost is $149 to flush and change the transmission fluid at Speedy . The $140 diagnostic fee went form $140 to $189 to tell me exactly what I learned on the internet before I brought it in . They also claimed it took them two hours of shop time to diagnose this as well . They had the car for a total of two hours from the time we dropped it off and I do not believe it was worked on for two hours . They did make a show to pull it down from the hoist when we came to pick it up . We gave the job to Speedy and they did the complete job with a new OEM pressure sensor the same day for $470 . So at the end of the day I saved over $600 with Speedy .Im also out $213.53 ($189 plus tax) to realize "Stop N Go" are a "No Go" . Beware , these guys tried to take advantage of us and I am sure they will do it to you too . The only good thing about this is I can warn you here .

I'm updating my review from a 5-star to a 1-star. I thought that I was getting a deal when I pulled…read moreup here because they had a bright yellow $39.99 oil change sign promo. My bill was $140. Express Oil Change set my full synthetic oil change to be replaced every 5,000 KMs. So I reached that, the notification came on my car, and when I took the car for the oil change at a traditional mechanic, he said that there was no reason to change the oil at 5,000 KMs because full synthetic was guaranteed for 8,000 KMs. Therefore, Express Oil Change are liars and were just trying to make money off of me by making me come in every 5,000 KMs. I absolutely do not recommend coming here for an oil change.

It's my new business along with this I am also working on MIDAS Burlington and I have 2-year…read moreexperience as a mechanic. You can see the quality of our work, just give us a try. It's a value added service at the price of $39 plus oil and filter charge.

I was a passenger and the car was literally about to shut down on the road and the owner said…read more"yeah that's bad but we close at five".Leaving us unsafe on the road.We made it luckily to a mechanic that took us and said we are lucky we got to his shop and to give him the other shops info because letting us leave with our car this was could of killed us. So please use caution when giving these people your money.

Steve & Rick are wonderful to work with! They have done everything from minor maintenance to major…read morerepairs on my vehicle and I have been extremely happy with the service each time. They are extremely knowledgeable and talented technicians, flexible to your schedule and work hard to save your money. Highly recommend taking your vehicle to their shop :)

Liars, can't figure out correct results, yell at you when you return after a month the same problem…read morewith your car happens again and they don't honor their warranty. They told my friend to get a new car, and another mechanic said it was a simple fix and she has a new car for no reason, but negligence and disrespect. BE WARE.

Excellent service and always there to help out when needed. Al and his team were fast, efficient…read moreand reasonably priced.

I blew a tire and changed to the doughnut spare roadside. Then took it to city tire to buy a used…read moreone to replace and they stripped one bolt and the hub but would not take responsibility. Claimed it was like that despite the fact I had just installed all 5 bolts easily changing to spare one day prior. They recommend seeing a mechanic to fix what they've done offering no compensation. Don't go here if you value your vehicle. Didn't even mention the rim damage btw

Never Coming Back - After doing the Winter Tire Change, crew threw Rims and Tires in rear seat of…read morecar and ripped my car covers. I let them know immediately and was to come back so they can look. After I went out of my way to come back, the Owner Dave Montour actually began to argue and Accuse ME as if it were my fault I had the car cover in. I said I obviously want to protect my car and thought you could at least give me a credit of sorts, for my next visit. Instead he acted like a complete Moron and said its my fault I didn't take cover off. So I said, he has lost my Business if he cant even at least afford a small credit for something that is going to cost me $60-$75 to replace! NOT COMING BACK.

James and the whole team were outstanding!!!! We landed at…read moretheir doorstep without an appointment when our car broke down unexpectedly in Hamilton at the beginning of a long road trip. They were patient and professional from the get go - helping me understand what was wrong with the car and taking us to rent a car (at a great deal!) while we determined what was to happen with the car. It's been a long time since I experienced such great customer service, especially in the automotive world. As an owner in a panic, and as a woman who doesn't know anything about cars, James and his team treated me with respect and kindness throughout the entire process. THANK YOU!

I almost wish I lived a little closer so that I could have these guys as my regular mechanic! Last…read moremonth, we bought a car from here at a very good price, which Rob then so kindly equipped with a great new set of winters. The car and tires got us all the way to BC from Ontario without a single issue despite snow, black ice and wind being thrown at us. The staff really went above and beyond with their patience when we were dealing with an insurance issue as well. I am so thankful. :)