Took my vehicle in for an oil change. They told me my transmission needed flushed, I agreed. Long…read morestory short, they destroyed my transmission. After spending $7000.00 I am back on the road. Fast forward 4 years, we got our day in court. I had decided to NOT let them away with it. I won and was awarded all monies. Now I need to collect, which will be a challenge but I am NOT letting them away with it!!! My lawyer said we will garnish their bank account. I can wait as the interest keeps clicking away!!

Had a tune up next day neighbor told me my passenger tail light was out why was thisread more

Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

BEWARE!!! OVERTORKED MY DRAIN PLUG ON MY OIL PAN AND REFUSED TO TAKE RESPONSIBILITY!!! Had been…read moregoing to this franchise for over 2+ years. I spoke with the Franchise manager and they spoke with the Owners and no reasonable resolve could be reached. This is an independently owned branch so Head office at The Great Canadian Oil Change can not assist with this matter. So the Automated reply from the owner is VOID as I did this before i posted this review.

I like these guys, the last review by 'gail' is not exactly fair, if your looking for "friends" try…read morean online lonely hearts website, haha..!!! I called these guys out of the blue to help my disabled elderly brother get an e-test and the manager Phil was very polite & professional. I think I'll stop by & thank him with a case of beer or a box of donuts... I have a feeling that 'gail' may not exactly be "miss congeniality" herself either... : D "It takes two to tango".

Slow to answer telephone Very rundown looking place…read more Price for oil change of $140 is non competitive

Service: I called the day before and ask the cost of synthetic oil and was told, just north of…read more$100. Also told, 1st come , 1st service. Great- I'm there at 8:00am, park, get out do towards the employee who asks what do you want?- answered an oil change, I called yesterday. Ok- pull your car around back. Did that (he could said it while I pulled up) . Told my husband to get in the building(not politely . The employee pulls my car in and now comes to the counter. Asks the year, etc then comes to the amount of $180. Hmm , no thanks I'll go else where. Then he shoves a paper with an explanation why they are twice as much.

I went to ASC based on other reviews. My bucket of bolts had been completely mangled. Jose said to…read morewait a little while, and I told him to take his time. When I came to get my car, I couldn't believe it!!!!! These guys are nothing but the best. As a female, the auto business is generally horrible. These guys made me feel right at home. Friendly, personable, and always willing to go the extra mile.

Sketchy looking place. When I asked for an estimate to fix a small dent in my rear passenger door,…read moretwo employees had a discussion in a language I couldn't understand, then gave me a highly inflated estimate of $1000, saying I needed to have both passenger doors painted. Having had a similar repair before, I knew it was a bunch of shenanigans and took my car somewhere else, where I was charged $450.

Professional and reliable service. The staff demonstrated strong expertise and completed the…read morerepairs efficiently. Transparent communication and fair pricing made for a smooth, stress-free experience. Highly recommended.

From the owner: NAPA Autopro-Upper James is your local specialist in Hamilton for any brake repair, tune-up or oil…read morechange and we perform regular maintenance without voiding your warranty. Our highly qualified technicians can perform full diagnosis on your car or truck and all repairs are made using quality parts and are backed by a north american guarantee.

The technician serviced my car in my driveway, and took the time to walk me through every step of…read morethe process. Their straightforward website made scheduling easy, and they responded quickly. Honest, reliable and extremely skilled in what they do. And it was more cost effective than taking my car to an auto shop or dealership. Highly recommend checking them out!

From the owner: We put time back into your day by providing Mobile Automotive Diagnostics, Maintenance, and Repairs…read more- at your doorstep.