Where do I begin! New to the area, just moved to AL from NJ to help care for my sick family down…read morehere. Upon moving in my grandmother's large home we found some bathroom water damage. It's now an insurance claim but we'll jump ahead...my father said go to Superior. God I wish I didn't!! This stated back around Halloween, 2 bathroom were supposed to be finished by thanksgiving! December 16 now and still not even close. I called Superior explained everything, they sent Hunter out. (Owner's Son) He took photos, measurements and evaluated the work that would need to be done after the clean out crew was done. One bathroom is average size while the master bathroom is huge with a lot of area to cover in marble. Needless to say, it's a big job for a company and you would think they would jump on this size job. Well, all started out good. Felt great about the company until it was time to order, get the Initial paperwork sent to the insurance company. (estimate values and estimates of repairs for both bathrooms) nearing 2 months now and I have nothing! I had to stay on top of everything. Asking who else can help me because Hunter wasn't! Tile Eventually showed up 2-1/2 weeks or so later and it was wrong. Thank god my grandma looked at before they started to lay it!! Horrible! On top of that the guy was 2 hours late to the house to start the job and had to wait for supplies and went out to get other supplies and lunch. He spend more time away then actually working. That should have been a flag. Unbelievable! So lazy! I would call, I would go in, I would email and sure, everyone seems nice and helpful until you leave or hang up. Yes, they did the sub-floor patch repair and put down some other stuff to get the bathroom ready to tile and now they will NOT be back in this home and will eat the cost of the VERY little they did do. Days of calling and begging for an update, to get someone else to help. Someone to shed light on what was going on. NOTHING!! Just Hunter will call you, Hunter knows and so on. Well for being the owners son you would think he would care more for the family business! End story is they stop responding to me and the insurance company and now we have a different company to the house. I hopes they will get these bathrooms done. Save your time and money, just go to home depot or Lowe's or some other place for your flooring needs. Superiors a joke.

From the owner: Superior Carpets & Floor Coverings, Incread more

I worked with Shane, and he was very helpful with suggestions. He and his crew did a fabulous job…read moreon my flooring and carpet. He followed up with the work and corrected any issues that I was not even aware. He also does foundation work if you need it done. I highly recommend working with Shane at Ole Gin Carpet. He also worked around my scheduling for painting the interior of my house.

The Old Gin Carpets crew just walked out my front door. The 4 men were experts in their field and…read morewere able to carpet one of my bedrooms in a short time. I think the value was very good for the quality job they skillfully performed. I also give them "kudos" for putting up with my barking Carin Terrier! I owe the ladies I dealt with in the store for helping to find a nearly perfect match in color to my older carpet. Thank you to Chase for measuring and other help. Doing business with the people at Old Gin Carpets was a very pleasurable experience!

This company if fabulous. Ignore all the negatives in these reviews. We've just moved from FL,…read morepurchased a home, and replaced the flooring 1600 some sq. ft. of flooring. We searched several flooring companies, but Rock Bottom could not be beat. Everyone's prices were so much higher. Rock Bottom met our budget with an even better flooring than we expected with kindness and understanding. We read the reviews (some of them not so good..as we know, those who post are usually complaints), but went with our gut feeling. After talking with Tim, and later with Bill, we decided on an amazing LVP at an amazing price. Trust me, these guys will work with you and your budget! We scheduled a Thursday and Friday for installation. Thursday morning, their AWESOME TODD PUGH and his fabulous crew arrived at our home. We were so impressed!! Todd entered our home, walked through so confidently, assessed the area, and immediately began working. They ripped out old carpeting and chiselled out entrance tile. These awesome guys had over half the house done within 5 hours!!! They returned on Friday..next day and completed the remainder of the house within a few hours! They ran out of flooring just when they were finishing the last bedroom. This was a Friday....Todd told us they would order more and he promised us he would be at our home to finish the job on the following Wednesday. The following Wednesday, we received a call from Todd around 3 p.m....He had just finished a job and managed to come by our home to finish the half of the bedroom. Todd has been laying flooring over 20 some years. His work is absolutely nothing but perfectionism!!! He's honest and truly believes in treating folks as he wants to be treated. He's on our list if we ever need his services. If anyone would like to see the company and Todd's work, please feel free to contact us and come by to see what an awesome job this company, Todd, and Todd's crew provides!!!! Trust me, you won't regret using this company! Our phone is 865-661-9231.

Owner sent a worker and the worker's gf to put carpet down in my home, after agreeing to finish the…read morejob by a specific date. Time went on and the couple worked only a little while a day and would take off. I tried being patient hoping they'd pull an all-nighter before they were supposed to be done but no! When I showed up the next day the house was a mess and they had absolutely done zero work. I took pictures and sent to the owner and he gave me attitude because I was upset! On top of that, the worker had the audacity to try to connect $2.5k even though he didn't finish and started mouthing off when I told him I wasn't paying until the job was done! Absolutely horrible experience.

Prices are on the expensive side. I had 6 rooms with the waterproof laminate flooring that looks…read moresimilar to hardwoods put in and the product is great but the install and the flooring aren't competitive with pricing at other locations that carry the same brand of flooring. The installer did a great job in the basement and the top floor but there is a plank with a huge dent in it next to my fridge that is driving me crazy though. I think for that money I shouldn't be looking at a dent. I also had them tile a shower for me. It was very pricey but the tiler is amazing. Would hire him in a flat heartbeat but not the company. I spent a total of 17000.00 with them and the owner decides to have a smart mouth and insult my husband. If someone was spending an amount like that with my company then I think I would be nicer to them. So needless to say we won't being going back there to the rude lady. My money spends just fine a superior carpet or lumber liquidators. I heard they are wonderful on pricing and the flooring and professionalism.

From the owner: Dumas Floor Covering provides flooring sales and installation for all types of flooring including…read morecarpet, hardwood, laminate, tile and vinyl tile in the Decatur, AL area.

Mr. Fletcher and his staff did an excellent job! They were professional, personable and made my…read morecarpets look like new!

Current address is 202 10th Avenue. I highly recommend Curtis Fletcher's carpet and upholstery…read morecleaning services. Very reasonable rates, excellent work.

From start to finish an excellent job! Getting an appointment . They arrived within the designated…read morewindow. Both employees were extremely polite and went straight to work. Provided instructions for drying. And the cost was far more reasonable than other from other company. Extremely pleased and highly recommend

Was in town visiting my mom and needed to get her carpets cleaned within the week while I was…read morethere. They accommodated my schedule and got there within that time and did a great job! Her carpet was in terrible shape with many stains, and they made her carpet look almost new. Highly recommend!