Potential life long customer lost to the competetion. Terrible…read more Although my first encounter was absolutely amazing my return was an utter disappointment. I now regret ever doing business with this company at all. Don't fall victiim to the shady low rate used car salesman tactics utilized by greedy businesses. Tariffs?! It's as if every other small business attempts to use any excuse to price gouge; there are other ways to keep the lights on guys. My 2nd encounter was remenecent of the good old '"due to covid" line so foundly used by salesmen as a means to swindle hard working people out of their money. Outright insulting to anyone with half a brain. After learning that trades were offered I brought in mutiple 18k gold necklaces to apply towards a possible purchase, yet another big ticket item only to find that low scrap prices were offered. To make matters worse their asking price was insane and absolutely outrageous. $180 per gram for 14kt gold- how criminal! A price point of $100 per gram over spot. A 200% plus market up. Needless to say this particar business has lost a potential life long customer, one whom that enjoys shiny and quality things. One whom doesn't shy away from a fair deal even if it's costly. In a time where many people are struggling sales on luxury items are few and far between despite what they'd lead the consumer to believe. After battling traffic for a quick hour car ride I found the same bracelet online for a fraction of the price they quoted. The same bracelet for litterally 60% cheaper. It is becoming quickly apparent why so many brick and mortar shops are folding. Lesson learned several jewlery stores in this mall have simply lost their ever loving minds.

I would like to take this time to thank Corey for his generous hospitality, he was very patient…read morewith me and made me feel comfortable with purchasing my husband's Rolex for his birthday, he made sure I was happy and even reached back out to me to see how my husbands birthday went and to make sure he was pleased with his watch , thank you so much for everything Corey and I will be doing business with you again... u are wonderful to work with!

After over 20 years of shopping at Sergio's buying all types of Jewelry I am still a very satisfied…read morecustomer.

On my Wife's birthday, I purchased a piece of jewelry. My Wife is a very frugal person but…read moreoccasionally is willing to accept a special gift for a special occasion. This took me to Sergio's Fine Jewelers which is located in the Ellicott City section of Baltimore National Pike (Route 40 West). I had a very positive experience working with Carl and also Debbie Myers; I even briefly met the store's owner. We examined the 'estate jewelry' selection, which was quite nice. These are previously owned pieces that are made available for sale. I felt that we purchased an attractive piece of jewelry at a reasonable price. The store also provided appraisal services for insurance purposes. If you are shopping for jewelry, I would recommend that you stop by and review what the store has to offer. The sales representatives were easy to work with, knowledgeable and willing to assist you. Joseph M.

Started looking at engagement rings and upon walking in, immediately felt less intimidated. Morgan…read morewas amazing and patient! Be back soon to solidify "The One"!!

First, my daughter got her engagement ring from Linda at St. John's Jewelers. It is a gorgeous 3…read morediamond ring and she is over the moon. As a result, my son decided to buy his engagement ring from Linda. She and her daughter Nikki custom designed exactly what he wanted. They care so much. I love them.

please do not go buy anything here went to buy a chain for a gift chain broke same day then came…read moreback to fix it broke again paid scamming Please do no go here go spent your money somewhere else

I've been here several times the past few years, and I've always had great, speedy service! Saif,…read morethe owner of this place, always does a great job, and his prices are very competitive. The last time I was there, I brought 2 watches for him to take a look at. One was to replace a battery, which he did less than a few minute. He had marked inside the watch casing of when I was there last, which was a couple years ago, and stated that if the battery dies under a certain amount of time, I can come back and he will replace it for free. The 2nd watch was to replace my fossil watch leather straps which has these special side handles to take them off and on easily. After a few years, these bands began to completely fall apart (see photos). When I went to the fossil store, they didn't have many watch bands there for my size watch (22mm) and they were expensive. I bought my watch from there on a great deal, but the cost of replacement bands was about 1/3 of what I paid for the actual watch. Saif, while i was waiting for my battery to be replaced, which was, again, not very long. I asked if they had bands for my fossil watch. He said he did, not with the special handles, but he has the tools to make it in. He showed me a selection of nice leather bands, and after I made my selection, he replaced my old band without a problem. He even replaced the original buckle attached to the old one. The cost of the new leather band was also almost half the cost of the fossil bands. He also gave a guaranteed that any problems would be fixed free of charge. The service here is outstanding! I highly recommend.

Mr. Patrick is the best! I came in to have the chain on my beloved angel necklace fixed as well two…read moreof the prongs on a ring I wear daily. He has been doing this for 36 years! He was a joy to talk to and explained the prices up front. He even gave my 9 yo daughter a silver ring for free since she kept admiring the jewelry. He asked me to give him a week, and it was done in 6 days. Not only did Mr. Patrick fix both my necklace and ring, but he cleaned them and made them look brand new! He has a new loyal customer for life.

4.15.25 I developed…read morea rash, contact dermatitis, from my wedding ring months ago. I've been too afraid to put it back on. It was time to find a solution so I came to this jeweler to see what my options were. He said that he could put a rhodium coating, which would help create a barrier. The coating generally lasts anywhere between six months to one and a half years depending on how frequently you wash your hands and one's profession. My husband went to pick it up for me and commented how sparkly it was after being professionally cleaned. I've had the ring on for two days so far and have not experienced any skin allergies. (Knocking on wood) Patrick, the owner, is friendly and knowledgeable. He delivered the ring back within the timeframe he estimated. Highly recommend this jeweler for repairs. He also has displays of jewelry for sale.

I ca me here during the last 30 minutes of business and they still helped me with replacing the…read morebattery of two of my watches. They were so nice, sweet, and patient! My watches work like brand new! This facility is very professional and I paid $30 for two watches to get the battery replaced. Not a bad deal at all. I highly recommend coming here.

Just picked up my Seiko chronograph that was in for repair: reinstalling minute/alarm hand that…read morehad been dislodged, replacing battery, replacing the rubber gasket that had disintegrated, and removing the gunk buildup around the second/minute hand buttons and crown for smoother operation. The watch was nicely cleaned and scratches seemingly polished out-- all for a fair price. Truly an authorized Seiko repair place with quality persons working who were also very helpful. Thank you for your professional work.

Whatever you do, brace for impact if you go to Smyth. They are rude, condescending, and swindle you…read moreout of your money. I went in for a replacement diamond on my wedding band. The initial person that greeted me was kind and charismatic, but once handed off to the guy that would actually help me, he examined my ring, called it a knock off, and when corrected that my husband designed the ring, he rolled his eyes and gave me a ya ok. Once rung up for getting my ring fixed I didn't feel like I had much choice. My rings were already taken and bagged up to be shipped off to wherever they outsource to. I was $165 deep. I wasn't shocked by that price, but once they gave me the itemized receipt I was. The diamond itself was $15!!! How the hell do you get to $165 from there? Swindling and being robbed in front of your face. I hate this place. I wouldn't have even gone in the first place, but there are so few trustworthy jewelers in the area. I will be looking elsewhere next time I have jewelry needs. Whatever you do, don't go there expecting to be treated with respect unless you come draped in diamonds and looking like you have a bag of cash.

Smyth's is a family owned business that's been in Maryland for years. They have three locations…read more(Timonium, Annapolis and Ellicott City). The staff were welcoming and friendly. I came to check out the Vintage Jewelry Event that showcased a vendor based out of New York. All the pieces were gorgeous. It was my first time visiting this jeweler and I plan to go back.

Matthew helped me pick out a wonderful birthday present watch for my wife. He is kind, patient, and…read moreextremely knowledgeable. He did not pressure me at all during the process, and he gave me a wide range of options at different prices. I would absolutely go back here if I needed another watch or needed a watch repaired.

They were quick, attentive and complimentary as they serviced my watches. I was in and out in what…read morefelt like 15 munutes and had both of my favorite watches back in service. I will highly recommend and know where I can go next time I need to get help.

This venue has been carrying on quality business for at least 33 years that I know of…read more The jewelry is very good quality and variety. The repairs are done in a timely manner and the jewelry artist has been putting out high standard works for at least 10 years at this location. He has been constantly surprising me with his imagination and workmanship. The staff is so friendly, professional, and personable. They remember their return customers like family and make their new customers feel warmly welcomed. There are cool gadgets, home wares, equipment, and other pawn shop items there to peruse and enjoy a good discount on necessities and novelties. I bring my family items here because they treat us like family! They are a blessing!

Outstanding Service. Had my watch ready to go in minutes. Extremely friendly and helpful, and…read morepersonable. Hooked me up with sizing got my watch to wear it needs to be. We need to support local, independent business.

Feels like home! Greeted immediately upon entering- aesthetically beautiful place so warm- Grandson…read moreis in love with G-Shock watches and they have what you want/need but if they don't have it they will absolutely get it in for you! Love the personable customer service-wouldn't go anywhere else after I've experienced the genuine love here. Honest jewelers!

The staff there are so kind and welcoming. They were able to replace the battery on my watch within…read more30mins and the price is also very kind!! If you have watches that are on the more expensive side and don't want any scratches or damages, then take it to Lumos! They know what they are doing and how to take good care of luxury brands!