Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George

This placed is tucked away in Glen Burnie. The staff was very friendly, fast, and efficient. My…read morehubby had a watch that needed a new battery. I took it in and within ten minutes or less I was on my way with a new battery and a charge of 15 bucks! The service was great! I would definitely recommend, and will be back.

3rd time here for jewelry cleaning! Excellent service! Very friendly and quick! Will keep coming…read moreback and recommending!

I have a wedding to attend tomorrow and two gold chains that my 3 yr old takes pleasure in…read moresnatching off my next when I least expect it. I usually go to one of the jewelers in Arundel Mills, who knew they all used the same jeweler to repair items and when he goes on vacation, we're all out of luck. I yelped 12 o'clock and figured I'd place a phone call before making another trip, not even realizing that this place was right around the corner from where I reside. Not only did the owner encourage me to come in, they charged me less and repaired them in 30mins. Top tier, close to home, and cheaper. I've found myself a new jewelry repair shop.

My watch has needed a new band for a while but I have been putting off getting the repair not…read moreknowing how long it would take to get it fixed. I discovered the 12 O'clock Watch & Jewelry Repair shop online last night, went today. The shop's excellent reviews were 100% accurate. The new band that I chose looks great with my watch and it was swapped in right then for a very reasonable price. Highly recommend this shop, will be back next time I need a new battery or band, or have a need for other jewelry repairs!

Amazing selection of watches and a very knowledgeable staff. Ethan spent a lot of time showing me…read morewatches and knew everything about each one of them. I will be coming back soon!

Had a old watch that need service They sent it out and it perfect. Great team that always…read moreappreciate my business. They're friendly and professional. I am ways happy to support local and small businesses.

please do not go buy anything here went to buy a chain for a gift chain broke same day then came…read moreback to fix it broke again paid scamming Please do no go here go spent your money somewhere else

I've been here several times the past few years, and I've always had great, speedy service! Saif,…read morethe owner of this place, always does a great job, and his prices are very competitive. The last time I was there, I brought 2 watches for him to take a look at. One was to replace a battery, which he did less than a few minute. He had marked inside the watch casing of when I was there last, which was a couple years ago, and stated that if the battery dies under a certain amount of time, I can come back and he will replace it for free. The 2nd watch was to replace my fossil watch leather straps which has these special side handles to take them off and on easily. After a few years, these bands began to completely fall apart (see photos). When I went to the fossil store, they didn't have many watch bands there for my size watch (22mm) and they were expensive. I bought my watch from there on a great deal, but the cost of replacement bands was about 1/3 of what I paid for the actual watch. Saif, while i was waiting for my battery to be replaced, which was, again, not very long. I asked if they had bands for my fossil watch. He said he did, not with the special handles, but he has the tools to make it in. He showed me a selection of nice leather bands, and after I made my selection, he replaced my old band without a problem. He even replaced the original buckle attached to the old one. The cost of the new leather band was also almost half the cost of the fossil bands. He also gave a guaranteed that any problems would be fixed free of charge. The service here is outstanding! I highly recommend.

Pleasant and the price was just right I didn't have exact change. He told me to come back on Monday.read more

Aaron did a great job bringing my moderately priced mechanical watch back to life. I was worried…read morethat watch repair was restricted to Rolexes and Omegas, but he took care of it for a fair price. There is no physical storefront but Aaron picked up and dropped off the watch at my convenience in Baltimore and communicated with me through email the whole time the watch was in his care. I'd highly recommend sending him an email if you need watch repair in the Baltimore area.

I went to get an old Seiko watch's battery replaced, and my grandfather's pocket watch battery…read morereplaced. Service was extremely quick and the price was excellent compared to some of the other jewelry shops in the Baltimore area. They were also very kind and helpful. Would highly recommend.

We went to Lakein Jewelers years ago and always enjoyed the spot on Hartford Marcy Lakein is a…read moretop-notch jeweler and a fine person. She always meets our needs with high-quality customer service. We're very upset that they had a fire and hope to see the store reopen somewhere in Northeast Baltimore County or even Hartford County soon.

Everything. My mother's memorial necklace was damaged. They made it look like brand new. They…read morehandled me with kid gloves.

Debbie was really helpful and friendly from the start. Gave her my watch to assess for a band…read moreconcern, where she was able to make it better prior to me coming in. Highly recommend!