Sally, the owner, was very helpful, especially given that this was the first place we went to…read morebefore starting our bathroom remodel. She had wonderful ideas re color and tile, is very quick to respond to questions- we will definitely be ordering from her!

I've been to this store twice. Both times the sales people had a dismissive attitude. I'm not sure…read morewho they want their customer to be, but I guess I'm just not it. I asked for a specific type of tile and after the sales person said they didn't carry anything like that, I found what I was asking for after looking around myself. It seems like the type of place where if you don't need any help at all you should feel right at home. I guess I was just accepting a little more from a local business.

We had a great experience at The Tile Shop. We worked with Afton, who was very knowledgeable,…read morepatient, and had great suggestions for us. We would highly recommend this store...especially for people like us who were clueless at the beginning but came away knowing what to do with our bathroom renovation!

This place is alright. It can be hard to find a salesperson but once you do they are very helpful…read more They have an absolutely huge selection but unfortunately most of it is from China. The absolute best part of this place are all the bathroom display vignettes that they have along the perimeter. Those are all very nicely designed and very helpful to answer questions for clients!

Carm can do everything that needs fixing or remodeling. He remodelled my kitchen, added a walk-in…read morecloset, replaced my deck and water heater. . He is a jack of all trades and very reasonable. i would recommend him without reservation.

Carmen is extremely talented and hardworking. I have been so incredibly happy with everything he…read morehas done. He is punctual, patient and efficient! Carmen knows how to fix everything and anything. Highly recommend !!

Updating my very positive review now that I have the project completed. I very much appreciated…read moreTop Tile's willingness to help me by phone to check if they had an unusual tile size. They even used a personal cell to send me a few pics. The ordering was a breeze and we love the product.

I recently worked with Bridgette Griggs on a multi-room home project in Rhinebeck, NY (bathrooms,…read moremud room). She is talented! Bridgette listened to my ideas and was incredibly creative (and sensible) in her suggestions, including showing me how different grout color can completely change the look of a tile installation. Bridgette brought a great deal of expertise to my process and I am thrilled with all of the selections. And, she is also just a lovely and great person. I had a lot of fun working with her.

I purchased my LVP flooring for my whole new built house in 2021. It is Chesapeake flooring /…read morecoastal collection - sand dollar. It has held up beautifully ,like the day it was put down. I dealt with Rudy @ Gentiles's he was awesome . The same Exact floor at Curtis lumber cost more .we spent 100s of thousands at Curtis to build our home but they would not match Gentiles price. I would Highly recommend GENTILES

I have used Gentile's in the past for my kitchen floor, and that went very well without incident…read more Recently, I went back for tile floor to be installed in my bathroom. I have mixed emotions about Gentiles regarding this most recent experience. In the end, it all worked out well and good. There's a new beautiful floor in my bathroom as of right now. The process in getting there was a bit rocky. First, picking out tile in the showroom (unassuming show room, with the nasty stale smell of cigarettes). The people working there have a kind of laid back personality and don't give you the hard sell. This is true EXCEPT when picking out the kind of tile which just HAS to be porcelain. Don't know why but you get a million reasons why to choose porcelain instead of another material, but NO ONE tells you that aside from diamonds, the material is one of the hardest substances on the face of the planet. No one, tells you that drilling new holes for the toilet flange will be a nightmare unless you own a diamond bit drill (who does???). Thankfully, the gentleman who did the installation was kind enough to use his own tools (and wreck them in the process) to help me get the toilet flange anchored to the floor. Second, the issue of grout. Thomas the installer will drive home the use of the neutral gray and tell you that the colors people pick of their grout never turns out the color they expect it to. This fact needs to be re-inforced by the showroom salespeople. Choosing the color for the grout, I thought I had a perfect pick. Unfortunately, after mixing the grout with the latex enhancer/sealer (recommended I get, I had no idea what it was for) the grout dries 5x lighter than the shade you think it will. It also causes the grout to dry super fast and adhere to the tile face itself before you can wipe it off with a sponge leaving residue in the nooks/crannies of the tiles. Very disappointing. Luckily, again, Thomas was patient enough to come back to help rectify the problem. He brought a grout residue remover and with a LOT of elbow grease, was able to take the remaining grout off the tiles. The product also did have a darkening effect on the grout lines which helped bring it closer to the original color I had in mind when I chose it. He also recommended a natural stone enhancer product that might further adjust the grout to the color I expected it to look like. I haven't gotten the product yet, but don't think I will need to. Mostly, I am grateful for Thomas the tile installer. He is a perfectionist to a fault (almost). But if it wasn't for him, I'd have no toilet in my bathroom and grout remnants on the tiles. The sales people at Gentiles need to be more forthcoming about what to expect when choosing porcelain tile and colored grout.

It was the eve of Thanksgiving and I noticed that a hose that leads to my basement was leaking and…read moreleaving water damage. I requested a quote and KGC immediately responded and were able to stop by that same day. Alfredo was the technician who came over and he was quickly able to diagnose the issue, pick up the part from Home Depot, and installed it all that same day. The price at the end of the day was very reasonable. Alfredo was friendly, professional, and efficient. I'm definitely going to keep KGC in mind for future home repairs.

EXCELLENT SERVICE! Top marks for Eddie - be sure to request him when you call. Polite, hard working…read moreand very skilled. I don't hand out 5 stars lightly, and I have only used this company for a smaller plumbing job, but the service was TOP TIER. They responded very quickly through Yelp, someone came by to inspect the issue within the hour - a leaky shower head that two other plumbers had shined me on about for over 5 months - after Eddie came for the inspection he went gave a flat rate quote and went out to get the replacement piece and returned quickly to complete the job. So happy to have a company locally I can trust to be responsive and professional - will definitely recommend and call again. Zachary M.