I bought a house without realizing the condenser was original to the 1997 home and the fan wasn't…read moreworking. Can you imagine what it's like to try to find a part to fix it when the person who can do it is leaving the next day? This place really helped us out! The store downtown was almost fascinating like stepping back in time. They were in a transition period and moving to more electronic services without a stick and brick store. All I can say is that I highly recommend them and they provide such good customer service. When we couldn't break the older part free they went and bought what we needed and sold it to us at cost... you don't get service like that anymore.

Once a good company, but seems to be going out of business. Paid $1000 plus to repair drain lines…read more Not fixed and paying another company to fix real problem

Very fast and quality work. I have used them repeatedly and will continue to do so. I would…read morerecommend them to any one.

Bottom line: I'll call Rick first…read more We just moved in to our house, it had been unoccupied for a few weeks and the kitchen drain was stopped bad. Rick replied to my initial request within 30min and swung by the same evening to do an estimate. He came back the next day on time and got started. The project ended up being more than both of us expected, so Rick gave me a couple of options to move forward with. He got the drain running, the old brass pipe replaced, future-proofed some old fittings, and left my place cleaner than he found it. Top recommendation, outstanding value.

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

If you are looking for a serious, professional plumber, you want this company. They have been our…read moreonly plumber since our home purchase, and are one of the best investments we've made. We recent needed a sump pump and a new toilet installed, and GRS Plumbing was our first call. They are always on time, and ready to work. It took 3 days to install the pump. There was all manner of muck, as you could imagine, but when they were finished, even the walls had been wiped clean. I was incredibly impressed, as i had expected a lot of clean up. The toilet install was the same way, the floor and toilet area were spotless, and everything had been replaced in its spot. When they left, they took everything with them, we had nothing to dispose of. It's a fair price for the quality of their work. I highly recommend them to anyone.

Great service! Derrick showed up on time, was clear, concise, had to run out and get an additional…read morepart, was courteous, very professional, very timely, gave us information on how to avoid future issues, and our dogs liked him.

Kentucky Plumbing was professional from our first call on through our work…read more We were notified when our Plumber was on the way.A photo and name was sent for identification,Ivan. I appreciated that. We had numerous plumbing repairs.Each was handled with explanation and the results exceeded what was needed . There were photographs as my husband requested.

Kentucky Plumbing put in a Water Heater and moved and installed a main water shutoff valve…read more Two young men from the business came and were very nice and professional. They did not play around and waste time. There was another large company from Lexington that tried to charge me 3 times as much to do the job of moving the waterline and installing a shutoff valve . I will use Kentucky Pluming again and recommend them.

Honest and reasonably priced. How nice to find such a service. They are now our plumbers of choice!read more

Arrived on time and got everything done as expected. Tim and Mason great to work with.read more

The plumber who made the service call at our location was professional, friendly, and courteous. He…read moreexplained what he was doing and answered all of my questions. I would highly recommend this company again, anytime.

Was told final check was sent, not received, called AGAIN, didn't send, supposedly sent AGAIN…read moreWednesday, and STILL no check. 14 days according to state to receive final check, Monday, I guess we will be making some phone calls. Won't return phone calls, won't respond to messages. Sound like a trustworthy company?? Sent home early many times bc no work then given ultimatum in an emergency to stay or turn in keys. Was told if I didn't turn keys in DURING THE EMERGENCY, that money would be illegally deducted from my final check, for them to pick the truck up from my residence. All they had to do was literally wait for me to get back from the hospital, and bc I quit, I would have GLADLY taken the truck in. Petty and ridiculous!! Still waiting for my two last, hard earned, shortened due to having no work, checks! !