Hired them to install a tankless water heater and install new lines for washer. Install crew was…read moregreat but owner has an attitude problem. The tankless gas water heater had a gas leak. We called him to come out and check and he told us the smell had to do with the existing venting through the roof and that the venting was probably blocked. Called another plumber to come out and check and he found a small gas leak in the work Wyatt did. We are lucky someone didn't die. When I contacted owner about what the other plumber found he half-heartedly apologized and would only pay $95 of the other plumber's bill to fix his incomplete work. Also, when the inspector came out, they were required to move one of the drain pipes. Wyatt simply cut one of the PVC pipes they installed and fed it through a drain leaving an unsightly hole in my floor. Don't use these guys or if you do don't make the mistake of paying them until everything is signed off on.

Hired them to replace my water lines to my kitchen, got it done in no time. Absolutely recommended!read more

Fast and reliable! Highly recommend and will use again. Plumber was nice and knowledgeable.read more

Just got them to clear a kitchen sink clog. Tony and Andrew came and got the job done. Arrived on…read moretime, Very pleasant and efficient.

The plumber who made the service call at our location was professional, friendly, and courteous. He…read moreexplained what he was doing and answered all of my questions. I would highly recommend this company again, anytime.

Was told final check was sent, not received, called AGAIN, didn't send, supposedly sent AGAIN…read moreWednesday, and STILL no check. 14 days according to state to receive final check, Monday, I guess we will be making some phone calls. Won't return phone calls, won't respond to messages. Sound like a trustworthy company?? Sent home early many times bc no work then given ultimatum in an emergency to stay or turn in keys. Was told if I didn't turn keys in DURING THE EMERGENCY, that money would be illegally deducted from my final check, for them to pick the truck up from my residence. All they had to do was literally wait for me to get back from the hospital, and bc I quit, I would have GLADLY taken the truck in. Petty and ridiculous!! Still waiting for my two last, hard earned, shortened due to having no work, checks! !

I wish everybody tried as hard to help. Did a good job and went out of their way to solve my…read moreproblem. Honest, courteous, and quick. Very fair price.

Charged us over $700 today to change out a defective hot water heater that THEY sold us 4 years ago…read morethat was still under warranty. Grossly overcharge for everything and pad the time they take to do the job. Charged us for time while they were at lunch. Charged us to tell us the hot water heater is leaking, when there is obvious water on the floor. Do yourself a favor and do not use them, as there are many other plumbers that will do a much better job and will charge fairly for labor. This company is NOT one of those.

My wife and I have had them over 2 times now. I cannot say enough good things about them. Our house…read morehad issues with its plumbing, 2 leaks, and the people that came to help us were the best. Other than quickly fixing our issues, they really set our minds at ease. They were on time and stayed until everything was fixed. It was not just their skill, but their attitude that has me a customer for life. Thank you all for what you have shown us. Jeromy and Nicole

Highly recommend! I needed maintenance on my water heater and they were able to fit me in right…read moreaway (same day service). Jacob was very professional, kind and knowledgeable. He explained everything he was doing and even gave me some maintenance tips I could do on my own. The price was great and I paid the exact amount they originally quoted me (no hidden fees or added costs after the fact). I can't say enough good things about Elite Performance Plumbing. Genuinely great people. I will be recommending them to everyone.

I have relied on this company for plumbing and HVAC needs for more than 25 years. All of their…read moretechnicians are knowledgeable, friendly, and honest. More than once they have worked me in the same day when a furnace or water heater has gone out.

After a year of an upstairs bathtub leak and 4 other plumbers saying they fixed it and spending…read moreover $1000, Kings Helper fixed a leak no one else could. Also installed a new bathroom sink and faucet, garbage disposal, kitchen faucet and fixed a hot water pipe leak that another plumber couldnt fix. I'm beyond happy. Chris was a true professional and they are now on my speed dial as my go to plumber. HIGHLY RECOMMEND.

On June 21st Josh James came to assess installing a faucet at the back of the house…read more He set up an appt for June 27th and installed the faucet...Yay!! He was kind, professional, knowledgeable, and did a fantastic job. (He's a Master Plumber) At all times he kept in communication...texting before he came to the house. (Cecil's also sends a text with a map so you can follow on the map when he's on the way) Love that! I definitely would recommend Cecil's for any plumbing jobs...I know I will be calling the next time I have plumbing that needs to be done. Thank you, Josh James, for everything you did!

Josh did a wonderful job changing the worn stems on the tub and shower faucets. It's been difficult…read morefor my mom to turn the water on due to her arthritis. She is very happy to be able to turn on the water again without feeling pain. I highly recommend Cecil's plumbing service, they were able to track down replacements for the older parts and Josh installed them quickly and they work great. I also greatly appreciated the fact that he wore a mask and respected our safety concerns. We will definitely call on Cecil's when we need repairs in the future. Great job!

A few hours ago when I was searching for plumbers online I would not have imagined writing this…read moreglowing review for Kevin and Lile Plumbing. This is one of the most humane, even humorous plumbing experience I've ever had, and compared to my previous plumber, Kevin is the most professional, caring, understanding, and accommodating plumber I've ever seen. I would urge everyone to give them a call at 859-231-5155 with any of your plumbing needs. I am speaking as a skeptical consumer whose first priority is getting the best service with the least cost. You will not only get a plumber who will understand your concern about quality and cost, but also someone who would try to accommodate your specific request and go well and beyond the call of duty to make this whole experience "an early Christmas present"! Here is my story: I called Lile three times just wanting to get a quote as it sounded "scary" without knowing how much they would charge you until they get on site. They couldn't give me a quote as they "do not do guess work." I had no other option as my bathroom faucet is leaking pretty badly and getting worse every minute, and only Lile can come between 12 and 2 today for a $49 fee and then they will charge by the job. Kevin called around 12:30 and arrived in less than 10 minutes. He immediately started taking notes on the problem, and wrote down three options for me. When I told him they sounded more expensive than I expected, and whether he can just take the cartridge out of the faucet , and I'll then change the black rubber rings and the springs myself, he accommodated my request with a much lower fee ($99 inclusive of the $49 fee)! After taking out the cartridge, he kindly helped me to replace the parts and taught me how to put it back, with good humor. Sadly this didn't do the trick. He then took out the cartridge again, and put in a new one, this time it worked like a charm! Right when I was nervous about how much this will cost me, Kevin told me there will be no extra cost either for the new cartridge or for his labor, other than the $99 fee. I am sharing this early Christmas present I received from Kevin to you all out there, who might be looking for a plumber right at this moment, or in the years to come. I know I will give Lile a call again when in need.

My hot water heater stopped heating water. Kevin came and looked at it and it turned out that…read moresomehow the thermostat had gotten turned way low, just enough to keep the pilot on. He could have told me anything was wrong and charged a bundle but was honest. I was only charged minimal amount for a service call.