Dave and the Elite Pool team did an amazing job with our aged pool of 30 years. They helped connect us with a restoration specialist (Thanks ETS Restoration) that corrected a few issues in our backyard prior to starting the pool work. Elite added new stairs, new coping, and a new liner that totally transformed the space. Great work, communication, and they built trust along the way. Thanks! read more

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Excellent service and communication with office The guys that came to clean pool were very efficient read more

Elite Pool Services - General Contractors Near Me - Birmingham, Alabama

I have been using Elite for my pool for many years. They have always done a great job at a reasonable price. They have a great, helpful staff. I recommend them highly!!! read more

Always on time and pool looks great. Sends a notification when they are about to arrive and report after they finish the work.

They have had some staffing issues but I'm confident they are making changes in order to meet their customers needs. They were eager to address issues I had last summer and correct. Highly recommend. read more

Elite Pool is always on time and keeps our pool looking so inviting. Thank you Elite Pool!

I have been working with Elite trying to allow them to grow as they are new in the area. But the persistent turnover of people the lack of quality and attention to detail is super frustrating. They have overshocked my pool twice in a row know because the service technician "didn't know what he was doing." This is unacceptable. The office folks are friendly and responsive and my maintenance technician is great. But they have got to get these service issues figured out. read more

Service was performed as scheduled. Workers very nice. They made sure everything was in order before they left. Will definitely use them again. read more

Elite pools was a true joy to work with from beginning to end! Brad, John, and Brian, Levi, and anyone who came to our home with Elite Pools was really awesome to work with in our first pool build! They genuinely care about their customers and I would recommend and have to anyone we encounter! The workers that they have coming on site were trustworth, polite, and they worked hard at the jobs each had to do. That all matters a lot to our family. Our pool and deck is amazing and we are thankful we chose Elite Pools! These guys are really great guys who do above and beyond what your expectations may be! We interviewed many companies and we prayed over our decision. Thankful to God we went with Elite Pools! Happy clients!!!! I would give them 20 stars!! The Poe family read more

Elite Pools has installed new liner, converted chlorine system to salt system and has helped me adjust to liner pool over the last year. They always respond promptly,knowledgeably and courteously. read more

My late husband and I have used Elite Pool Services for many years. The retail store in Gardendale has always been very helpful with testing, supplies and equipment. The pool maintenance supervisor, Davina is great! She goes above and beyond to make sure that everything is done correctly. Our current cleaner is Lacey. She is a hardworking person that takes her job seriously, while maintaining a great, friendly relationship with us. I really appreciate her! The retail service supervisor is Ronnie. I love this girl! She knows what she's doing and how to get things done. I can't tell you all the times and ways that she's helped us in the past and now just me. I genuinely appreciate Elite Pools and Service. I don't know what I'd do without them! They also sell and carry the supplies for beautiful hot tubs. Check them out for all your pool needs! read more

I have truly given this company every opportunity. Their turnover and continued mistakes are unbelievable. At one point they were good but no more. Do not trust your pool with them. They take no accountability for their poor service. In the last year I have had more service individuals than I can remember. I have had water left running, my pool heater turned on and left on without my permission, etc. too much to write here. I cannot speak to the construction side but do not use them for service. Please note I have them a poor review in the past and they asked me to give them a chance. Same result. read more

We recently had a custom pool and hot tub put in. We love the finished product. This company takes the time to make sure the job is done right. read more

Installed a timer on the pool pump. The technician was very professional. The installation was completed in a timely manner.

We've been very pleased with our pool service with Elite for almost a year now. They are very responsive to any issues and we love having the pool clean, chemicals balanced and ready to enjoy! read more

Perhaps they are good at their work. We will never know. We called in the fall and never received a call back. We closed our pool and called again last week. We were told we would be called back. Still no call. They must be doing well since they aren't interested in someone trying to give them money. But who knows. read more

I am writing this review in hopes that no one else will get scammed from these guys. I called for hot tub repair service and the guy came out (at a rate of $195/hr) and diagnosed the problem letting me know that I'd have to pay this $195 now then they would send me a quote with the repair estimate. The next day I get a quote for another $715 in repairs, bringing my total up over $900. Thinking this sounded absurdly expensive I called another company who came out and fixed my hot tub in about 45 minutes total for only $165. The problem ended up being a $2 o-ring that had gone bad. Please make sure and do your due diligence before paying these guys anything. read more

They replaced my vinyl liner. But the replacement had a corner that didn't fit and leaked. They sent the "A" Team and they replaced the faulty installation with a new one. I think the Company and employees have integrity to do that. There were some bumps in the road but they kept at it. read more

I want to update my reveiw i had a talk with the service manager and we discussed the communication problems and how my property management company handled things and i have given them a better review and hope we can work together going forward. read more

I just used Elite Pool Services to open my swimming pool. They were easy to schedule with and had me booked by the next week. Sam Peeples was my technician. I cannot even begin to say how great of a job he did. He gave a complimentary text heads up to let me know his ETA. He was professional, polite, knowledgeable, and informative. He even spent extra time with me trying to figure out how to set up a pool vacuum. This was well past 5pm. I have used other local pool companies in the past and they are a joke in comparison. Thankful that I stumbled across Elite! 5 stars. read more

Brad and his crew are GREAT! We live in Riverchase and have a large Grecian shaped, vinyl lined pool built in 1984. Needless to say it needed some help and a lot of updating. Surfed the web for pool remodeler's and was very disappointed with what we were finding, either they did not work on vinyl liners or did not give that warm fuzzy feeling you want when spending the kind of money pool repairs can cost. We found Elite Pool Service with an A+Rating on the Better Business Bureau's website. Brad responded to us quickly and it was very obvious he knew his trade. Our concrete decking had cracked in several places and had bad high/low areas, all the bad was removed and Brad's crew installed Tumble Marble pavers as the new decking. BEAUTIFUL. The old plastic white steps were replaced with steel steps, new camouflaged coping was installed and a new vinyl liner was installed that also covers the new steel steps. Brad also converted our pool from a chlorine pool to a saltwater pool. Brad and his crew showed up when expected, did what they said they would do, did not take short cuts and did the job correctly the first time. Brad was not inexpensive but he was very fairly priced and I feel he delivered a better than expected experience. They are the BEST! Dayton and Bob Salter Riverchase Alabama 23 read more

I could not believe the other review that I read. My service with Elite was nearly identical.

I would not wants to use them ever again. these people are ridiculous they don't give you quote for their works yet they said it take 2.5 hrs to clean the pool @ 90 per hr? really....they said my pump needs replacement cost over 2500 but we bought a brand new pump on ebay for 300 so when we told them no they don't needs them to replace our pump, they said they can beat competitor price (THIS is a JOKE!!! Charge customer over thousand in mark up and will give you a 50 $ discount) Please do your home work before using them. WHEN they recommend you needs to replace something DO YOUR HOME WORK check out the prices for everything before hand that way you don't get OVERCHARGE... Most stuff you can find them on You Tube they will show you how to put them together. Don't let the pool guys take you to the CLEANER. read more