TNT Western Homes have property managed my rental house in Ridgecrest for five years as I do not…read morelive in Kern County. I have found the owners Teresa Jacobs and her son Tim to be professional, helpful, and knowledgeable about the rental and house sales market. Know my house is in good hands. Thanks Western Homes team. Patti and Julian (son)

Be forewarned. Absolutely no customer service. Applied for a listing June 18th. Sent in…read moreapplications and fees after calling to ensure home was still available. Was assured it was. Called June 21st to check on receipt of applications and fees. Was told owner of property was out of town, no decisions would be made until following week. Friday June 25th I noticed that listing has been pulled. June 28th call and inquire about listing and was told that within the past week no one at TNT had bothered to put one of my sons applications with the other 2, so we weren't even considered for property. Asked if our apps were viable for other properties and was told yes for 6 months if approved. I asked how long for approval as it had already been over a week. She said " you'll receive either a yes phone call or a no email ". Tuesday July 5th I again called to check on status of "approval". Employee ( who sounded exactly like woman I had talked to every other time) claimed she wasn't the same person I had talked to previously and that the manager needed to go over my file ( it's been 2 weeks) for approval. At this point ( while being talked over by employee) I said that I really would just like the simple answer of: is your company able to.help me find a home, yes or no? One hour ago I received my "no email " Oh forgot to mention that on June 28th I mentioned the no contact from ANYONE at their firm in over a week and that I'd appreciate some type of correspondence. TNT HAS NO INTENTION OF HELPING OR TALKING TO YOU. STAY AWAY!

I would strongly recommend exercising caution when purchasing a home listed by this agent…read more The seller moved out in November, yet the home was left filthy upon my escrow close end of Jan. After the selling agent removed a broken refrigerator the seller attempted to leave behind, I was told there was no way to clean the floor underneath it--which was absolutely not true. This was particularly frustrating considering the home had electricity, hot water, and even a closet full of cleaning supplies left by the seller, including a brand-new vacuum (see photo). Additionally, the furnace did not work when I moved in, despite the inspection report stating otherwise. The inspection process itself raised concerns, as the inspector did not allow anyone to be present. When I reported the issue, Carole said she would send someone because heat was necessary--but the person who arrived attempted to fix my hot water heater instead of the furnace. As a result, my home warranty would not cover the furnace, citing it as a pre-existing condition since it had never worked during my occupancy. Furnace pipes were cracked and the unit required replacement. HVAC company said system had to have been faulty for a minimum of two years those cracks don't happen within a few weeks or months. To make matters worse, two weeks after I moved in, an unfamiliar man showed up at my home to complete work that he claimed should have been finished prior to the close of escrow. I had never been informed this work was pending, so having a stranger unexpectedly appear at my door was both unsettling and unprofessional. The man was not a licensed professional which did not sit well with me. While I understand this realty company has been in business for some time, longevity alone should not be a deciding factor. Based on my experience, I would advise potential buyers to proceed carefully and ensure all inspections, repairs, and conditions are thoroughly inspected prior to close. The picture below is what I saw walking into my new kitchen upon move in. Also, I asked for a pile of rocks on the side of the home to be removed that never was done. Previous owners never had trash cans picked up even though I requested it be done through my agent. Responses on questions I had through my agent from the listing agent were not professional.

All I can say is don't waste your time if you're a person of color. Vaughn reality does not do…read morebusiness with anyone who is black. I tried to buy a home cash. Seriously all cash. Kathleen L. Blurton told me that she can't accept my offer and to call back in a month because the house I wanted to buy was supposed to be for owner occupancy. I'm black, but I have wealth and buy homes for rentals. I said that's fine because sometimes this is true and fha foreclosures sometimes only accepts offers for owner occupied homes. However, I found out that she lied when I talked to the white man who was buying the home I wanted to buy from Kathleen. Yes. Ridgecrest is a very small town, and everyone knows everyone. The white man told me that he was buying the home for a rental property and not to be owner occupied. He said Kathleen took and accepted his offer the very next day after she told me to call back in a month. All I can say is Vaughn reality is white supremacists, and Kathleen Blurton is a white supremacist. I went and bought another home in Ridgecrest all cash. Lol The white supremacists did not stop a black person from buying a home in their town. The old days of redlining black people into poor communities are over. In addition, they're opening up their business for a civil rights law suit under 42 U.S. Code § 1983. Vaughn reality needs to understand that they can't redline black people in Ridgecrest.

I have to preface this review by saying that I am from Ridgecrest and love this town. I am also…read morefamiliar with lots of people in the community so it's tricky to tell the truth of my experience without potentially burning some bridges. I called this company last minute while in town to schedule a viewing of an apartment. They graciously fit me in. I liked what I saw but wasn't very far into the apartment hunt process so I waited a little under a week to get back to them that I wanted to move forward with the lease (totally knowing the apartment might be off the market by then; turns out lucky for me it wasn't). That's how a month of slow communication, misinformation, and stress began. The company has been going through management software and staffing changes. This resulted in at least 2-3 days between each email communication (which I always had to initiate) and almost never reaching someone by phone (I long gave up on reaching the original agent who showed me the apartment as she was not once available at the office-- and I had to ask for her email address). Sometimes even the voicemail boxes I was directed to by the receptionist weren't taking new messages... I realize that I may have set the tone by waiting to ask to start the leasing process, but it seems basic business sense that once a customer communicates that she wants to lease a property, the company should take the lead in moving forward quickly and efficiently. After three weeks, multiple calls, voicemails, emails, and different agents, I finally was emailed their online lease only to find that the signing service erased my signatures two days later. Then I got an automated message saying the agent handling my account had gone on summer vacation-- through the date I was going to move in. I called the company (and was put on hold twice-- once in mid-sentence) and asked for a copy of the lease signed by both parties before moving forward and whether a family member could pick up the keys. The agent new to my lease said yes. Then she sent an emailing recanting on both. I emailed them to cancel the leasing process, and then got an automated email two days later saying rent was due. Finally, I came in person to the office, telling my story and asking for a printed confirmation that the lease was cancelled (and as I hadn't put in a deposit, shouldn't ever have begun). The three agents in the office at the time were very kind and took responsibility-- which pretty much encapsulates my entire experience: mostly kind people who unfortunately were just not doing good business. I switched to going through Vaughn Realty and am VERY happy with my experience. They are also more thorough in their rental history checks (which I'm hoping will make for even better neighbors). In the future I might possibly try Coldwell Banker again... But very tentatively, only if I really love the property, if I am physically in town, and if I have time on my hands in case I have to initiate communication again. I would also switch companies again much sooner if I encountered problems like I did with this process.

First off I want to say if you are looking for an honest realtor that will fight for you no matter…read morewhat, DO NOT work with Fong Tidwell. Working with her for almost 2 years, I can say she is only interested in her own self gain. She intermediated between a deal with a potential buyer without consent to try and dissuade the buyer because the price for her was too low, nearly ruining my mother's chance for retirement after running the business for 40 years. She is very unprofessional and will speak ill of you behind your back. She told my mother her children were USELESS! When we are the owners of the business just trying to sell the business so that my mother could retire. To this day I still think of this woman as an evil person, the likes of which I will never do business with again, and hope nobody will have the displeasure of also dealing with... PERIOD.

Beware of this place !!! Do not do business with them !! They will take your application fee and…read morejerk you around . You'll never get a straight answer . Except for ..The landlord needs to fix the property before approving you .. Lame excuses. Jason never returns calls. Stay Away From This Place!!!

Cheated me out of my security deposit. 2. Non responsive to calls & texts. 3. Non responsive to…read moremy employer's requests for receipts. 4. Not available during business hours. 5. Did not help with rent payment when app was down. Do not recommend this place.

It is my pleasure to recommend Ashley Palomino. She sold our house in 2 weeks in a dfficult market…read more Her marketing and staging of our home did the trick. She has a vast network of/ resources to help any owner prepare their home for sale. Please take the time to interview Ashley. You will be as impressed as we were with her. ​

When Eloy says he offered to have another agent take over (see his response on Google Review, link…read moreis crazy long to post here) he didn't mention that he wanted a referral bonus so high that no one was willing to take it over. I have talked to 4 different people and none of them are willing to do it at the price that Eloy wants to give them. I didn't mention Eloy calling to apologize for the missed calls and email because: 1) He never called-- he sent me a snarky text message, 2) The experience I recounted was the 1st time that Eloy went off the grid with no contact from him (he which he never apologized for). The experience Eloy is talking about is the 2nd time he went off the grid with no contact (his story does not make sense either because it was both me and the loan officer trying to get a hold of him...well maybe he blocked both of us). The area is slammed with house purchases so there was definitely delays on getting qualified people out to do work for both us and the seller, but those where not my problems that caused me to give Eloy a bad review. It would take to much time to go into each individual problem I had and that is not the purpose of my review. I personally had a horrible experience with Eloy as my buying agent. When I talk to people in Ridgecrest about it, I have not met many people that have had good experiences with him. I would just suggest talking to actual people (other agents, inspectors, contractors, the local realtor association) in the area before making your decision and not just going off of online reviews like we did. And just remember that with any one man shop that there is no manager, boss, or partner to turn to if you are having a bad experience.

My wife (Stacie H) wrote a review earlier about Eloy and I just had an update that I needed people…read moreto know about. When Eloy said, "I offered them an opportunity to select another agent if they wished" he did so at such a high referral bonus that no one was willing/able to take over. In order to broker a deal I promised "to hold RR harmless against past and future liabilities with regards to the transaction. In addition the buyers will amend or retract all posted reviews and ratings such that they will reflect the matter as 'satisfied amicably' or removed. Satisfied amicably will mean at least 3 stars per category." We did so and as you can see Eloy has his 3 stars. He is now demanding that I also leave"a comment that our transaction was concluded amicably" which was never part of the deal. When I told him no he would "file suit then I will record a 'lens pendens' gives notice that a legal matters is at issue and no lender or title company will close until our matter is resolved." Lis Pendens (no n) can stop the seller from selling a home, but has no effect on the buyer (which I am). I am sure that Eloy knows this and is just trying to scare me into caving. If you get anything from my review it would be to use online reviews to find your top 3 agents, but ask some local people before deciding on who you will go with. How you portray yourself online could be a lot different that in real life.

Disorganized, dishonest company. If you have to deal with them, here's a handy translation guide…read morethat might help you: "We will do that right away!" means "I am going to keep failing to return your calls until you give up." "Sure, I will pass on the message!" means "I am going to deny all knowledge of you the next time we speak." "We mailed out the check on Friday!" means "We were too busy failing to run our business on Friday, and we're hoping that you're as forgetful and disorganized as we are so you never call back!" I've given them two stars because they're in Ridgecrest, and you gotta grade on a curve in this town.

DO NOT RENT OR BUY FROM THESE ASSHOLES!…read more Timothy Jacobs is the property manager of the rental units and also happens to be the son of the owner/broker. That's the only reason he even has a job I'm sure. I rented an apartment from these idiots about a year ago and have had nothing but problems. I've had continuous water leaks, drywall damage, and mold. Instead of fixing the problem, this guy told me "I thought you were fucking with us so I wasn't taking the situation seriously". Not only was he rude, but didn't do a thing to fix the problems in my apartment. After LOTS of calls and complaints, he finally sent someone out to fix my drywall. Not to fix the water leak from upstairs, just to patch up the ceiling. The water leaks continued for months. When plumbers came out SIX MONTHS LATER to fix the leak that had spread across the ceiling of my ENTIRE apartment, they left huge holes in the walls and ceiling, exposing extreme mold. The damage and mold was still there when I vacated the unit A MONTH AFTER REPAIRS. I wrote the owner/broker (Teresa Jacobs) to inform her about the on-going situation. I also made her aware of her son's lack of professionalism. Both of which were completely ignored! These people are your typical desert slumlords. This mother-son duo are discusting, classless pigs. DO NOT RENT FROM WESTERN HOMES UNLESS YOU WANT TO LIVE LIKE THESE PIGS!! FYI- the apartment I rented was at 629 E. Ridgecrest Blvd.

I had a good experience working with Larry and Rose. They were forthcoming about anything that…read morehappened in the property, they connected us with affordable maintenance options, and they were knowledgable in their field. I appreciate all the support yall provided.

Larry and Rose Mary are are wonderful to work with!!…read moreExcellent customer service and very professional!

Ariana Arias has been helping me with navigating the new portal and getting caught up with payments…read moreand she has been quick to answer, patient, kind, and nonjudgmental. It's refreshing and I am so happy we changed our HOA management company this year!

Ariana Arias is Amazing! On my call with her, she was so…read moreprofessional and knowledgeable! I very much appreciated how helpful she was and understanding of my concerns. She is an outstanding employee of this company and I am so grateful I had the chance to work with her

Absolutely the WORST management ever! Nothing gets fixed, people move in and out under someone…read moreelse's lease all the time which led to 1 murder already!! fire hazards, the managers argue with you, they can't do elementary school math, but they will get pi&$$ed off if you show where they made a mistake. The neighbors slam the doors because the "workers" are too lazy OR can't figure out how to fix the door. NO INSULATION, there is NO PRIVACY in your own living room, This could take forever so I'll stop here. if I could give them a lower rating I would but I guess 1 is it. STAY AWAY if at all possible

Management makes things smooth and professional. Much better management than other places in…read moreRidgecrest where I have lived. They put orders in the same day and get things fixed quickly. The place is clean. Recommend living here.