If you are looking for a real estate agent in the Elizabethtown, Fort Knox and Radcliff area do not…read morelook any further; seek the advice and great service of Mr Rogers Ashley. A retired Command Sergeant Major with whom I had the privilege to serve with in the Army. Rogers is dedicated and very focus on what he does, he will always keep his word, and is backed up by a team that works well as a team. He is there to help clients, both Sellers and Buyers. This guy is top notch.

I would like to convey my extremely disappointing experience with Janes Realty Group specifically…read morewith the owner Bobby Jane. I contacted the managing director of this organization and expressed an interest in one of their listed properties. I met with the agent at the property, filled out the application and was approved to rent this property. During my meeting with the agent, I asked if I could pay the initial deposit and fees via credit card, thinking nothing of it. The agent did not know the policy on such things and would have to ask Bobby Janes, if this was acceptable-it turned out not to be, so I said fine and would render payment via check or bank draft...more on this later. A couple of days past. On 8 May, I received a text message from Bobby, asking if I was still interested in the property, I said I was but had to put things on hold for a couple of days as I was dealing with family matters back in Oklahoma - car being broken into and vandalized to be specific-more on that later too. Bobby replied, again on 8 May, "Yes Sir. No worries...sometimes people just disappear on us". I replied that I understand and that there were some issues with the house that I would like to discuss once my family issues were resolved. To that Bobby replied, "Call me when you can. We will work it out. Take care of your family first." There was no further communication until 13 May when I sent Bobby a text saying " Sir, I have gotten things under control at home, is the property still available? Thanks for your patience!" No response. I was contact with the agent twice on 15 May, once in the afternoon and once in the evening. The conversation in the afternoon was to set up a time to sign the lease, 4pm 16 May at the Jane Realty Group Office. During the second conversation, I asked the agent if it was possible to pro-rated rent for about 6 day as I would not be able to take actual physical control of the property until 5-6 June; I never heard back from the agent on whether or not this would be possible. I show up at the office for my 4pm appointment, but the office is locked up. I call the office number, nothing. I call the agent, nothing. I call Bobby Janes, nothing. Finally, I call another agent listed on the website, he answered - of course he answered, he wasn't in this deal. He said he would figure out what was going on and get back to me. When my phone rang, it was not the other agent, it was Bobby Janes; IRONIC? It should also be noted, the agent I had been working with had her phone going straight to voice mail, HMMM. Two ironic events in a row, patterns start from less! So, I explain to Bobby I am outside his office because I am here to sign the lease for the property in question, an appointment I set up with the agent who also serves as the Managing Director. Bobby stated that we will not be signing he lease today, which I will soon learn meant NEVER! Bobby stated that my desire to use the credit card to pay initial fees worried him - yet he never called nor did the agent to convey these concerns. Bobby asked about the concerns I had with the property - I stated that I wanted to point out things that needed attention in the property, AKA PROPERTY MANAGEMENT. Bobby later cited my desire to "re-negotiate" the rent as another reason to validate his position - I simply asked if the first months rent could be pro-rated to reflect that I would NOT be in the property until 5 or 6 June, when my family will join me from Fort Sill, OK - I will be packing them up next weekend, preparing my own home to be sold/rented, and moving back to E-town. The final stone upon which Bobby Janes built his case to cancel this deal was his opinion that it shouldn't have taken as long as it did to deal with my family issue - I extended my apologies for not planning to have a window in my van smashed, leather seats ruined, upholstery caked with mud, and personal items of my wife, children and children's friend stolen, around the Janes Realty Group's schedule. He said, "this happened in Oklahoma, right?, and you are in Kentucky?" I explained the fact that this event effected my car insurance, and home owners policy not to mention potential identity theft concerns. I guess this did not meet the Janes Realty Group definition of acceptable. Bobby, also felt compelled to convey that our relationship did not get off on the right foot and Janes Realty Group was scheduling showings of the property - Perhaps picking up the phone might have mitigated the numerous "Concerns" listed here...! I am sure that somewhere in the Janes Realty Group Mission Statement are the words HONESTY, INTEGRITY, CANDOR, and CUSTOMER SERVICE...I strongly suggest these words be replaced with DISHONESTY, COWARDICE, and MISCOMMUNICATION. This was my first bad experience in E-town since moving here in January and it has left me a mere 6 days to find a place for my family to live

If you are like me - looking for a reputable real estate agent - you may stop here. Tammy Huff is a…read morephenomenal agent who has perfected her craft and ensures all of your needs are fulfilled. The caliber of her services far exceeded my expectations. Furthermore, she has proven expertise in working with military families; I am a testament to this. Lastly, she goes above her responsibilities by providing a list of trusted service providers to give you a peace of mind. She also keeps you abreast of information with constant, consistent correspondence and is an excellent negotiator. I am elated that I chose Tammy to help my family close on our first home--you, too, will be.

Since day one of meeting Terry Balak, I have had nothing but a wonderful experience. There has not…read morebeen a moment that when I needed any type of service that Overhead hasn't come through for me and my family. I will recommend Elizabethtown Overhead to all my friends that need assistance. /r Sidney Price

called to get door opener replaced. they did a good job and were quick. they all so cleaned up…read moreeverything good

Our experience with Hardesty was first class. Zebulen, our appraiser, was very kind, thorough, and…read moretimely! It was pouring rain, but he took his time outside and did a great job. He did a quick turnaround on our appraisal and even had 9 different comps!!! I cannot recommend Hardesty enough! Thanks Zebulen! And Marielle- our text communicator.

What a joke . Appraise home under 30,000 what's old for an auction. And home had a heating and…read morecooling system when appraised and did not when sold. Very incompetent. When I brought up to them they had no record of me when it happened just the month before. And then would never get back to me. Done was called into court for verification and wanted to send me another bill that cost more than the appraisal. An appraisal that took place in Kentucky and they want me to send the money to a home in Idaho. What a Shame. I can see why they're not rated in the Better Business Bureau.

Big decision but can confidently recommend based upon responsiveness, customer service attitude and…read morecompetitive pricing with a quality product. Definitely a win.

Very fast, friendly and professional! I needed to get into…read moremy newer model truck. Just a few minutes and,,,,,,,, Door was open. It was a Sunday afternoon. I'm just glad he was open for business. Price was reasonable considering it was Sunday and out in the country.

Friendly and fair priced, I highly recommend them if you've locked your keys out of your car.read more

After the recent wind storm/severe weather in the area, we had a small amount of damage to our…read moreroof. The team quickly responded to our inquiry, knew the shingle color by name from the photo, and within a week (despite what had to be nonstop work in the area) was out to fix it. When they came out, they were in and out efficiently and quickly, and were super reasonable on price. 10/10 would recommend! We appreciate them coming to help fix the small damage we had, when there had to be other more lucrative (insurance covered) repairs in the area!

Very stressful and busy time, post hail storm. All Tite roofing was recommended by my inspector…read morefrom insurance. For peace of mind I did my own research & reviews. I ended up calling 3 roofing contractors. All Tite lead in ratings a reviews. All Tite showed up right after the phone call. They got up on the roof and explained what they saw. Shortly after that Tracy showed up and walked me thru the process, understanding my insurance company wasn't assisting. Anyone else I had spoken to felt like they were prioritizing insurance claims not damage. (One man's opinion) I had to go to a week training and Tracy promised to get it done. At this point he'd built enough trust with me so I completed my training and returned to a new roof !! Along the way they assisted me in over and above questions and worries, very patient for sure. Such great work I decided to get new gutters and guards added. Well done and grateful!