I was referred here from the triton marble shop; very nice at the triton shop; down home Stone was…read moresupposed to email me a quote; never heard from down home at all; I don't know how business like this stay in business, ridiculous

Down home stone is incredible. Super helpful, great quality! Just awesome experience all around!read more

Arrived as promised. Excellent job. Very pleased with the finished product. Pricing was great &…read morethe quality was excellent. We could not be more pleased.

Dewayne and his team at Renovate Memphis promised a "turn-key service" on their website, but our…read moreexperience has been far from that. We engaged them for a major project and, unfortunately, we've faced a series of issues and frustrations. Communication: One of the biggest problems has been the lack of communication. We were assured of regular updates, but these were sporadic at best, leaving us in the dark about the progress of our project for extended periods. Work Delays: Our project was initially projected to take around 16-20 weeks. Unfortunately, it's now over 39 weeks and counting. Not only is this a significant delay, but it's deeply frustrating as our home has been turned into a construction site for much longer than we anticipated. Inadequate planning: Part of the work delays were a result of permeating issues. We were never included in communication between the city and Renovate Memphis. After week's of delay - we called the city ourselves and were able to resolve all the issues and get approval in 30 minuets. Other planning issues include: leaving things off the budget like a toilet, severally underestimating the amount of drywall needed, being surprised we had a gas dryer when all client supplied materials and appliances were shared months prior with links to manuals and installation instructions. Contract Discrepancies: There have been several discrepancies between what was agreed upon in our contract and the work that has been done. Notably, there were issues with materials like siding and crown molding that didn't match the original plans. Other contract discrepancies include having to pay extra to repair and replace wood rot when the contracted stated that all wood rot would be repaired, replaced and readied to be painted. Quality Control: Multiple quality control issues arose throughout the project. From tile grout to flooring placement, insulation, and even small details like window's being sealed, we had to constantly identify and request corrections. We have a run of molding outside that does not match any of the other molding. The floors were installed incorrectly per manufacturer's instructions - we had to point this out and now have yet another delays as we wait for them to install them correctly. This has been a source of ongoing frustration. Payment and Change Orders: There have been numerous instances where change orders were initiated without prior approval, and without clear disclosure of additional costs. We incurred unexpected expenses that were not part of the original scope of work, leading to budget discrepancies. Examples include: gutters removed and replaced and a portion of the roof replaced. There were additional cost that were promised to be covered, but then reneged. Other cost were never mentioned until a bill was sent - for example, when walking though with the project manager, he asked where we wanted outlets placed - it was only after the fact did we get a bill for all the outlets. He told us to add as many as we wanted that since everything was open and being rewired to add as many as we could possibly need. Encouragement to Others: We urge others who have experienced or are experiencing similar issues with their renovation projects to review and report their experiences as well. It's important to hold contractors accountable for the promises they make and to share your experiences to help fellow homeowners make informed decisions. Update: We've tried to work through these issues with Dewayne and Renovate Memphis, but there are still unresolved matters. We'll update our review upon satisfactory completion of the outstanding work and resolution of financial discrepancies. -Ethan and Wyly Pairs

We had Renovate Memphis repair some major fencing issues that we had and also to replace a broken…read moreiron in-ground mailbox. They were very professional and efficient and the pricing was so fair. Most importantly is the follow up they give. They called to make sure we were pleased with their work and then again at a later date to make sure we were still happy. Owner and crew were great and we will use them again. Kelly

Anytime you find someone who performs a service and does a great job at a fair price you consider…read moreyourself lucky. I am lucky. Travis and Jason with Music City Custom Construction did a fantastic job on having our back deck completely enclosed and covered including adding electrical outlets and screens. They did some work at my daughter's house as well and she was very impressed with the quality of their work and their fair prices. I will definitely use them again and I highly recommend them for any job you have whether its big or small, they will do a good job.

C and C granite was very accommodating and easy to work with. I explained what we wanted and what…read moreour budget was and they delivered! Great work and great quality. They beat all their competitors that I spoke with both in price and in service. Highly recommend!

I had a long countertop-buying journey but after finding C & C, things moved so fast! I barely…read morefound them because I was only calling quartz dealers and installers, but I needed granite removed so I stumbled upon them through a Google search. I called one day (and spoke to a super nice guy named Chris), went to their office the next (and met a spunky gal named Carlee), then I had my measure a couple of days later and they installed my new quartz counter tops WITHIN A WEEK!! The whole process was so insanely fast that I still can't believe I have new countertops this weekend! Everyone I worked with was clean cut and made me comfortable to be around them. If you read further than this paragraph, you'll see I dealt with another company first and the guy that came to my house was dirty and stinky and I would not trust him to be in my home alone. Not the case with C&C though, as I did leave the 3 installers in my house alone while I made a ~20 minute phone call. Things I wish I had known going into this... Shopping wholesale slabs of granite or quartz is very difficult to make a viable option (cost-wise) as 90% of installers / install companies charge $40-45/sq to install your personally procured slabs. However when I called C&C they got my attention because they quoted me the cheapest amount for fabrication and install @ $30 or $35/sq. (Hard to remember which amount it was since they made me an offer I couldn't refuse on their in-stock quartz.) If you only need removal of your current countertops, they will remove your granite or stone for $7/sq. That's super cheap! The next cheapest quote I got was for $7.50/sq. The highest quote I got was $13.50/sq!!! Insane. My quest for new countertops actually sent me to Home Depot and Lowe's when I couldn't get a fabricator for cheap, but my big box store plan wasn't as easy as I thought it would be. HD contracts out installations to a place called Designer's Choice. I had a few questions as well as follow up from my laser measure and it was endless "Oh you have to call (insert the company I wasn't speaking with) for that answer." It was annoying and finally I said I just wanted to cancel the job and Home Depot refunded my money without hassle, luckily. We wanted quartz because natural stone has such huge variations and designs and we really wanted white countertops. Quartz is mostly "stone-like materials" and about 7% glue. It is not high heat hardy like granite and I didn't know that going into this. A hot pan will burn your countertops and we are used to granite so if I hadn't learned this, our countertops would be burned in no time. And speaking of hardy, my C & C install team told me the quartz is nonporous (unlike how granite is porous making them hard to sanitize). My installer specifically said "you don't have to worry about red wine staining your countertops. Liquids will just sit on top until you wipe it off." My husband actually drinks red wine every day and unfortunately within 8 hrs of install, we already have a very faint red ring on our countertop that did not clean up with a clorox wipe or rubbing alcohol. I'm going to get oxiclean to see if that will work. And finally.....seams. I refused to settle for seams in my countertops when the current granite I had didn't have seams. Seams are apparently pretty common so make sure you know how you feel about seams in your countertops and be clear if you oppose them. Oh and off topic but I have to say that fireclay sinks look so AMAZING and so clean! Gorgeous!

Mr. Lima, very good professional you did an amazing job on my bathroom, we will definitely work…read moretogether again

Came in and did a great job replacing water damage area on my floor l will call them again…read morereasonable prices very knowledgeable great guys

Great prices and a quality install. Gwen is easy to work…read morewith and very knowledgeable

I'm in contact with one of the principles of Builders Floors just about every week and she is so…read morededicated to her customers and providing a positive experience for anyone who she even quotes on a job.