I use them to get to work & back each & every day, & it has been a blessing & a true honor to use…read morethem. I have enjoyed my time with Andy & Sharon as my drivers to get to work & back. To have a cab service that is punctual goes a long way & Andy & Sharon are always on time, when they can & when they can not be on time, they text you letting you know the ETA. Now that's a company I can rely on with no issues. Thanks Andy & Sharon

We used Andy for a 5 a.m. pickup to the airport from Buffalo, MN and he picked us up at the airport…read moreat 9:45 p.m. He was great, on time. Very comforter SUV, clean. He played music softly, which was wonderful to hear. We had good discussions. We would use him again for certain.

I use them to go to the doctor on medical appointments and I love them very much and I also use…read moreCare Cab

Terrible service. I called the evening before to schedule a pickup for the next morning at 530 a…read more m. for work. I asked if it would be a problem since I needed to get to work and if it wouldn't work I would find a different way since I could not be late. The dispatcher assured me that I would be picked up on time as he put it "i put very important next to your name." With that being said I was confident I didn't need to try and find a different way and everything would be ok. The next morning comes around and I'm ready to go at 530 waiting, looking out the window. Five forty rolls around and there is still no cab. I'm beginning to get nervous, but I figure I did order it twenty minutes early to make sure I wouldn't be late so I can wait a bit more. Now, it's 545 and still no show. It takes ten minutes to get to my work from my house, so now I call cause if they somehow missed me, they need to start coming right now so I can get there. I call and a different dispatcher answers. I tell her my predicament and ask if there is someone on the way. I get a sigh and a "we are doing the best we can to get everyone picked up on time and they are on their way to your house right now." So I get off the phone and wait yet again, hoping that they get here asap. Ten minutes pass, then finally my cab arrives. It is now 6:00 a. m., the time that I'm supposed to be at my job. The cab driver asks if I had been waiting long and without pause I say, "yes, I have. I ordered this cab last night at 9pm for 530 this morning to make sure I got to work on time. Because I cannot risk being late to my job. It is a new job, this is only my 5th day and I'm still a temp." I did everything in my power to make sure i was going to be on time and it didn't matter cause I was lied to by two dispatchers that I was safe in their hands. The cab driver then told me that there's no reason why I shouldn't have been picked up on time as they asked about my scheduled pickup and were told by the dispatch that they weren't to pick me up yet cause "they didn't have time to do my run cause it was all the way to sauk rapids and they were to do their other in town runs first." I was told by the driver that they normally do their runs to the methadone clinic first cause the customers use the cabs every day and are bigger money makers since most of them are paid for with state or insurance money and the cabs are able to charge the maximum available from them regardless of distance or time per run. What a bunch of crap. So I was made to be late to my job because of greedy drivers and a greedy cab company that blatantly lied to me when they knew damn well that they were going to do all their daily clinic runs first regardless of how badly I needed to be on time or how early I had set up my ride. NEVER AGAIN. They will never get my patronage again. I will use any other cab company or Uber or lyft or bike or walk before I trust them to get me to where I need to get. It's obvious to me that they have lost to all these other transportation methods in every way except as a ride to clinics as covered by insurance or the state and they seem to know it and have given up on customer satisfaction. To give closure on my story, I did lose the job because I was not on time for that one time. Thanks Yellow Cab. I even asked if it would be a problem getting me my ride cause if it was I just needed to know so I could find another way. They chose to lie and give me false sense of comfort. I can't wait for them to shut down as they will inevitably with the rise of alternatives that have people who are motivated by good service and have no reason or means to lie to their customers.

False advertising! They are no longer regular taxi companies. In fact they are owned by another…read moretaxi company that no longer offers rides for general service, they only do medical rides. So they technically shouldn't have the word taxi in the name unless it says medical in front of it. And since the Three companies are owned by the same company it should be under the same name, if for no other reason than to keep people from being confused. I don't even know how many phone numbers they have. So confusing.

Very poor/disorganized service. I had to call four times before a cab showed up. After being told…read morethat a cab would "be there shortly" and then would be there is "less than 5 min" the dispatcher admitted that the driver picked up someone else and "would have to come back for me". Not reliable.

This company is a scam. Hospital told me they could setup a ride and asked me if I needed…read moretransportation. They stated it would be at no cost to me multiple times. I don't have a job and am impoverished which I also stated multiple times. They got me the transportation, and the whole time, the driver was telling me that the only reason I was getting a ride was because he was already driving out my way to bring someone else (also impoverished) home. I live very far away and no one said anything about charging me per mile and me owing for the ride. In fact, the driver made it seem like they were all so graciously doing a free service. There was no mention of charging me per mile or any of that. If I would have known what they were up to, I would have begged someone else to pick me up. The only reason I didn't was because the hospital and cab driver acted like it was all a free service.

Employees at Care Cab are NOT nice or friendly at all they are very mean to me and the drivers are…read moreNOT nice to my wife and they are pushy and they tried to kill her by their driving unsafe. This company has failed to pick my wife twice in 2 weeks for medical appointments. late for pickup 3 times. showed up when they were not scheduled 2 times. took 1 1/2 hours to show up for a ride home from a medical appointment. so if getting where you need to go on time I would look elsewhere. Employees over the phone dose NOT help you out too. Do NOT call the Care Cab at all. I will RATE them F for FAILER.

Joseph is awesome, and he wants to get you where you need to go. I really appreciate his excellent…read moreservice!

The Car was in need of extreme repair. The ride to and from MSP was a risky situation and on top of…read morethat Josef made fraudulent charges to my charge card and when called to discuss and correct the situation, he ignored my calls. Do not recommend this service unless you plan to change credit cards afterwards. NOT AN HONEST SERVICE!!!