We have wood & tile floors throughout our home...no was to wall carpet..I had need of a large area…read morerug to be cleaned. Service person (Gary) arrived on time, was friendly and very professional...Was very careful around my furniture, and placed 'deflectors' in place as he brought in & took out the equipment with the long hoses. Gary was easy to converse with and very informative about his service...Gary is an individual you can trust within your home. I will definitely have Rose City Carpet Cleaners take care of any of my carpet needs and any upholstery needs as well...

I have to admit I wasn't satisfied initially with the carpet cleaning but Jonathan came back and…read moreworked hard to make it right. He came and cleaned the carpet until the spots was almost gone. It's hard to get good customer service these days and Jonathan provided good customer service today. He assured me he would be there today to fix the issue and he was a man of his word. He definitely got my business just from having good customer service!!!

We saw all of RB Floor Cares picture and we decided to have them out to clean our floors. After we…read moremet them I had them clean all of the carpet and tile in my home because their prices were very reasonable. The RB Floor Care guys were very presentable and professional with lots of knowledge of what needed to be done, We were super happy with their work and that our home smelled and felt super clean for our Christmas and New years guest!! We will defiantly be calling them in the future, both David and Daniel did an Amazing job!! Thanks again RBFloorCare!!!

David from RB Floorcare came out this afternoon to clean our carpet , a large rug in the living…read moreroom and our couch and love seat. He worked from the time he got here until he left. Very courteous and did an excellent job. The prices that was charged was so very reasonable. I would highly recommend this company and David. I give them a 5 star plus.

Jordan is extremely professional and is intent on giving quality service. His team went above and…read morebeyond to help restore my mom's house after the pipes bust and flooded it. There were lots of unexpected and frustrating hiccups throughout the project but he maintained his professionalism throughout. Highly recommend.

Great team. Great leader! This team has been amazing from…read moreday one. The water restoration was done within 2 hours of the flood damage. He built everything back better than before

If i could give 0 stars, I would. Trust me Tyler, TX and surrounding cities!!!! DO NOT USE! DID NOT…read morePROFESSIONALLY CLEAN, and refuse a refund!!!!! Choose another company in Tyler for your carpet cleaning needs unless you want to pay for nothing! Posting this so it will help others save time and money. This is long BUT to start off..... I have had this service before at an old rental. Thought they did a great job... until i moved out of another one this last month. I scheduled them to come on the 31st, and had to turn my keys in on the 1st. Keep in mind my water and electric were both shut off and transferred on the 1st. I was called into work the morning i scheduled them to come. I called ahead, made payment arrangements over the phone, and gave permission for them to enter the house upon arrival. After i got off, i went over to do one last walk through and get a few small pieces of furniture left ON HARDWOOD. NOTHING was left on the carpets for them to move or work around. There was still an abundant amount of dog hair, dirt, debris, and random carpet junk from living in a house for 2 years that i could see with my naked eye. The carpets were not even DAMP. Like i said, I've had their service before so I know what the carpet should look like and feel like the day of a true cleaning. Just to confirm my observation, i vacuumed the stairs and top floor for the remains of a "professional cleaning" to fill my entire vacuum dump canister. They were closed for NY, but I called and requested a refund. The service was not done, it seems like AT ALL. I truly believe they didn't do a single thing. I submitted an incident report with the call center in hopes to hear from a manger and was told they would process a refund after reaching out. After the manager called on Friday, I was refused a refund and he stated "they don't do refunds and that he could reschedule the service." MY WATER AND ELECTRIC ARE SHUT OFF AND I TURNED IN MY KEY. They need water to clean!!!!!!!! I can no longer access the unit. I told him this, and he continued to give me run around and still scheduled for them to come take a look this past Saturday. I called back and told (the lady) what happened, that they are unable to get inside, there are no working utilities to do the job right, and to cancel the appointment. I wanted to save THEIR time from going out there to a locked house. SO long story short, I'm out of $130 for a service that was not "professionally" done. ALSO, my landlord will want the carpets clean for the next tenant and guess what they will pay for that with!!! My deposit. I cleaned and fixed things up so MUCH to get my deposit back, and Stanley has officially scammed me out of $300+ for what I paid plus what the landlord will take for the service AGAIN. I told stanley that i reported this to my landlord, and they told me they did not want to use this company again!! I don't blame them. I agreed. Stanley refuses to do anything about this, but "send someone else out" which I've explained is not possible. Do not waste your time or money on lazy employees, or this terrible customer service! They don't even want to back that they have employees that do not want work at 8am. & scam people out of their money. I paid for a service, that was obviously not done correctly and I get nothing in return. I wanted clean carpets, but i get neither clean carpets or a refund from a TERRIBLE job. If i had working utilities and a key for the changed locks, i would let them in. But i literally can not. It should've been done right the first time, and since it wasn't.. they should just do the right thing for this situation, but refuse. Just proof that they don't care about their customers!!! Save your time, energy, and money. Moving out is already stressful, and very expensive. I recommend to spend your money with a more professional and caring company. This one is very far from that!!!!

It's like something stopped working while they were steam cleaning. When they first left we thought…read moreit looked like that because it was wet, but no that's just how they cleaned. Now my carpet just looks funny, and obviously it could have been cleaned better so I know I didn't get what I paid for.

Great service; very attentive and fast to respond. Will definitely use them again. Joe the owner,…read morewas really nice and took great care of us. Carpets came out terrific! Not soggy, wet, smelling like wet dog hair either. Recommend!

i was totally ripped off. $1840 for duct cleaning ??? i had duct cleaning done in graham, texas…read more they charged $900. they went through every duct and took the vesnts down and cleaned them. then went through the major vent from the unit and cleaned. it took hours for them to be done. texas clean air was done done in less than an hour. they wiped the vents and went through the major unit. i have talked to other people that said their air duct cleaners did take all the vents down cleaned them and cleaned every duct connected to the major duct. i was totally ripped off !! don't let them rip you off !!

The did an excellent job cleaning out air vents and sanitizing registers. Will be using them…read moreannually.

My hot water heater just recently busted it leaked in my kitchen living room and 2 bed rooms and…read morebathroom pretty much the whole house I called ProClean and they came out fast got all the water up set up there equipment and started drying it out . They worked directly with my insurance so I didn't have to worry. They came back every day till it was completely dry and cleaned the carpet when it was done it looked good as new and never have had any issues. Very pleased with these guys would highly recommended for any kind of water damage and all the other work they do. I actually just had them out for a duct cleaning.

Really impressed! Our carpet is the best it's looked in forever. He was on time and worked very…read morehard to give us the best results possible.

We have this company several times now and they have always done a spectacular job! Always…read moreprofessional. Always prompt. Always thorough. We highly recommend!

These guys go over and beyond to make whatever you need happen. They are the "good ole boys". From…read morethe office, to the technicians, great customer service!

I can't tell you how happy I am not only with Heidi, but JD who came to my rescue. JD called ahead…read moreof time since he knew my situation ahead of time. He wanted to not only make sure my carpets were cleaned, but also sanitized (do to my situation ) which I hadn't realized or requested, but was what needed to be done. Thank you guys so very much for coming out so quickly and doing an amazing job. JD even called to follow up after he was finished and made sure to let me know what was done in detail and what to expect when I arrived home.

They came recommended by some people on next door and I can see why. They are a father son team…read more they are friendly and courteous really reasonably priced and our carpets (two of which took some real abuse from our sons look brand new. I can't recommend them enough!!!

We have used Birds several times, twice for biological clean up and they took care of my family…read moreduring our darkest moments. We have also used them for other services and I can tell you they are very professional, accommodating and always answers our questions. We are proud to have them in Quitman and reaching beyond!

I've hired Bird's several times for tile cleaning as well as air duct cleaning. They do good work…read moreand are professional & show up when they agree to be there.