Stan was wonderful. He picked me up at Tampa International airport and delivered me to family…read morebetween Tampa and Orlando. Absolutely perfect service and kept in great communication throughout my visit. This is how great Stan is: I screwed up my reservation and told him I was arriving the day AFTER I actually arrived. I called from the airport to see where to meet the shuttle. He didn't skip a beat. Told me he would have someone there in 15 minutes -- and it was less than that. Absolutely amazing. My mistake and he covered, without any argument or concern. He's super personable too, which is really nice. I travel a lot for business. I would definitely use him again, definitely. Thank you Stan!

I don't enjoy leaving negative reviews but just want to share my experience so that others can…read moreperhaps avoid some frustrations--scheduled a ride well in advance to get to the cruise port for our boarding time. The ride was scheduled for 9a. We were ready and waiting and when we didn't hear anything by 9:15-9:20ish, my friend who scheduled the ride tried calling to see what was up--the phone kept going straight to voicemail. So, we had another friend try from her phone and it rang and someone picked up right away. Weird... anywho, she asked him where he was and he said we were the next stop. Then, we realized we should call again to figure out when that might be as we wanted to get on the ship. Called again and he said it'd be another ~45 minutes and the cruise ship wasn't going anywhere, insinuating that we need not fret. We of course canceled the ride and ordered an Uber instead. So all in all, they were going to show up at least an hour past our scheduled time with no updates or attempts to contact us, and seemed irritated that we were concerned about our ride. No apologies, nothing. Extremely disappointed with this company and will not be using again. Xoxo, Is this thing on?

Thank you to Haley for making our very last minute spring break vacation happen! Somehow you…read moremanaged to find us one of the last rooms in Siesta Key that was a very short walking distance to the #1 Beach in America! We also enjoyed our time in Orlando-mixing it up made for a very fun vacay for our little ones. We will be contacting Passport & Duffel Bag for our next adventure-maybe this time not so last minute.

We just got off Harmony of the Seas and can't thank Haley with Passport & duffle bag travel co…read moreenough for all the help and support not to mention patience booking our cruise. We had to rebook due to covid and Haley was extremely patient with us. We had many questions and she helped guide us. We were iffy about getting the travel insurance but we recommend always getting it. It def came in handy for our trip and was well worth the extra money. We highly recommend Passport & Duffle bag for all your traveling needs.

If I could give them 10 stars I would! A friend of mine recommended Jean Duggar as a travel agent…read moresince their friends in Florida used them. I live in Minnesota however I tried them for a 3 week vacation which included a two week cruise in the Mediterranean. All during the planning Jean was diligent in helping arrange the land and cruise accommodations as well as the land and cruise tours. She was extremely knowledgeable and helpful. Her follow up and professionalism was outstanding! As it turned out our dream vacation was not to take place due to the Covid-19 Virus situation. Europe closed its borders and the cruise line eventually changed the itinerary and then cancelled the cruise. Throughout the whole itinerary change again Jean and her associate Terri again went the extra mile in rearranging the land accommodations and tours. Eventually my doctors advised me to not travel. Therefore a week before the cruise cancelled I was forced to cancel for medical conditions. It just was not meant to be. The Duggar Travel agency and Jean then took charge again to help me file the travel insurance claim. She was consistently following up to be sure the documentation was accurately submitted. I'm not sure if they even received any commission for cancelled travel plans and that didn't make any difference in their over the top service. Eventually the travel insurance company reviewed and paid the claim. I would recommend Duggar Travel to anyone who wants service excellence!

I stayed at Brightwater Suites on Clearwater Beach on a Saturday night. I was hanging out with a…read moregroup of friends for a friends birthday and wanted a place to stay near the beach but I didn't want to spend a ton of money. I found this place on hotels.com, priced at $100 a night. Parking cost an additional $10 a night. You do have to pay more to check in before 4:00 which is a little annoying as most places let you check in early if your room is available with no extra fee. The location couldn't be better. It's extremely centrally located and a short walk to Pier 60. The hotel is old but not run down. The rooms are clean and the beds are comfortable which is all I was worried about that evening. They even have bikes you can use during the day. My room was large it had one twin bed, two double beds, two rooms, a small bathroom, and came equipped with a microwave, medium size refrigerator and sink in the kitchen. As a local looking for a quick getaway, I wound definitely stay here again.

I absolutely LOVE this hotel! First let me start off by…read moresaying the customer service there is outstanding! We got a king and the room was CLEAN and updated. The shower...ohhh my lord...heaven! We were also walking distance from Kings Pizza(super nice people & the food was amazing!). There was also a nice bar/grill called Coco's that was walking distance. They have live music every night Need toiletries, snacks, or souvenirs?....there's a surf shop right across the street that has soooo much to choose from. The beach is also walking distance. We stayed at this hotel twice & we WILL be back on our next vacation! I love this place

Other than a $49/night truck stop hotel I stayed at in my 20's, this is the singularly worst hotel…read moreI've ever been at. It is filthy, the mold/mildew smell is overwhelming and physically sickening, the black mold in the bathroom is appalling, the water marks on the ceiling weren't even attempted to be covered, the metal on the light fixtures was covered with rust, and there were no doors on any of the closets, just filthy tracks left for you to look at. The kid at the front desk was condescending and unapologetic. At over $2,100/week we certainly didn't expect the ritz, but we also didn't expect to be renting a room from a slumlord that would make a person physically ill. Thankfully they gave us a full refund and we found other lodging. The one star is there only because Yelp does not allow zero. DO NOT STAY HERE.

This place has seen its better days. The furniture is beat up and worn. The couch stained. The…read morebathrooms in need of renovation. The kitchen is usable but old and also tired. The floors were dirty, they turned our feet black. The workers were sweet and helpful, and they have a pool. The price is comparable to other hotels that are similar so if you really need a place to stay and you don't mind what I mentioned, go for it. You will be treated well and you will sleep well. It's just old and tired, and possibly haunted...