I work as a legal guardian to a caseload of mentally ill adults and I have one of my clients placed…read moreat one of the Ragland Houses. I have been pleased with the house my client resides in. It's clean and far nicer than most group homes I tend to visit. The owners are understanding and realistic about the population they serve. From what they've told me it's rare that someone moves out and they have a number of long time residents. I look forward to working with them for years to come!

From the owner: The Ragland House, LLC. is an Adult Family Home providing compassionate and quality care in a…read morehome-like setting where every resident matters. We work with each resident to create an individualized care plan that supports their needs and interest while giving them the independence and dignity they deserve. We are located in a friendly neighborhood that allows our residents to feel safe indoors and outdoors. We are the best loving alternative to a nursing home as you can enjoy the comfort of a home-like setting. Private and Shared Rooms * 24hr. Staff Supervision * Medication Reminders and Assistance * Assistance with Activities of Daily living * Laundry Service/housekeeping * 3 Delicious Meals and snacks every day * Personalized Care * Inside & Out activities * Assistance with making appointments and arranging transport Internet Wi-Fi Access * Cable ready bedrooms * English and Spanish speaking staff * If you would like to request a service that is not listed here, please call us.

Went to visit my friend. The ladies at the front desk are nice and friendly and gave good…read moredirections on how to find my friends room. The place appears pretty clean and no funky odors. While visiting the nurses or aides came in a few times to check on my friends diaper, provide meds and see if she needed water or anything since she is immobile. The nurses also asked if I needed water or anything and brought an extra chair over when someone came to visit, which was nice.

The care is absolutely horrible and if you have an issue and want to talk to upper management or…read morecorporate they do not give you the time of day My mom had a camera installed in her room due to chargers and hearing aids missing and the staff still didn't care about checking on her and taking care of her. She was vomiting black liquid (which they assumed was due to an internal bleed) and did not check on her for 13 hours!!!!! I stayed there day and night for 9 days and not once did the bathroom or floors get cleaned and her roommate was taken to isolation during this time frame due to an infection

My mother was here for three years. I did not choose the place, my brothers dumped her here. During…read morethose three years I took Mom to every doctor appt. she needed (13 times/year). Sometimes staff members would make appointments for some unknown reason. Before we left for doctor they would give us their records for the doctor and when we returned I would give them back doctor's report, so they were well-aware Mom was being taken care of properly. Mom's cardiologist told me staff had brought Mom there and tried to get the doctor to sign papers saying Mom couldn't make her own decisions (yeah, we know, that's why I've been taking care of this from the start). Doctor believed they were scheming to take guardianship of Mom. Why would they want to do that? Thought they could grab some assets, did they? (Mom didn't have any). Then Mom lost all her personal property before I had to sneak her out of there to go to a nursing home. No staff ever reported to me noticing items missing. When I got there it was nearly empty. New microwave gone, pole lamp gone, footstool gone, all her books were gone, all family photos were gone, every silhouette of her grandchildren was gone (22 of them, I think), jewelry box mostly empty with wedding rings and anything worth a little something was gone. Had to call police. Never got any satisfaction from Bloomfield. They alleged Mom put them all down the trash chute all by herself. Can you imagine a frail 82-year-old putting a heavy microwave oven down the trash chute? How about a pole lamp? Footstool? Every single piece of clothing was gone, except 3 blouses. No one ever called me to say things were missing, until that day when only a few blouses were left. Why didn't staff notice? Why didn't staff properly report this? Why didn't corporate office deal with this instead of forwarding to the director who was already being accused of negligence? Do not leave your loved one here. They are not safe and they may well be robbed before they get out.

I recently visited the Northwesterly Assisted Living in Lakewood while searching for a family…read moremember. The staff was extremely warm, welcoming and informative. They made me feel very comfortable with the process - it was my first time going through it and I wanted to find the perfect environment for my mother. In addition, they offer a wide variety of services and the pricing is very affordable. I also found out that the community was recently purchased by a family based in the Midwest that has over 40 years in the business. I was delighted to learn that they are spending nearly $1 million to remodel and upgrade the community's common areas and individual apartments. I was also surprised by how spacious the apartments are. The staff was very excited and enthusiastic about all the improvements and the new ownership. I wanted to share my experience with others going through this difficult process.

What a dump. If I could give zero stars, I would. My family member stayed there briefly and the…read moretreatment he received was horrible. It took them hours to answer his call light, and he fell because no one came to his aid. His health actually got worse there. The owner could care less when I brought my concerns to his attention.

I can't believe this place is owned by the same people as Wellington Place and the new rehab…read morefacility in Fairview. They have fountains and nice places to talk with friends when I had visited friends there within the last year. I toured the Lakewood building expecting something similar to what I had seen but it was HORRIBLE. I simply can't understand why this is so much worse but now I'm looking for a place for my mom and I won't put her in such a dirty and run-down building. There are practically no private rooms (can't be guaranteed-ever), No Private Showers and all of the patients just sit around in the hallway with nowhere to go and nothing to do. If you are considering a Lakewood nursing home, keep looking. There are plenty of nicer places just down the street.

Well, i can say, i did had doubt about this place, and i had some run in with some nurse staff, but…read moremy husband been there 3 years and it had improved alot, i mean, when nurse there not doing there job and they being a snot? I can Truly say manager gets on there behind or hire new nurse, i also have a mother in law in there, and come fine out? She not beening treated l nice but once i talk to manager thing has improve! Only thing is, i dont like is the Laundry staff! The stealing and lieing like crap! Which i hope they improve, but i can say they have reverse his stoling items and plus gave him more! So yes! Every nursing home have ups an it down, its just you have give them head up more Offend in whats going on? Also, little improvement can be made on weakend staff because who ever that one operator must!!! got sleep apnea! Or something she Wont answer The phone and have attitude too ! Now who chic is i dont know maybe young lady! But they need have better serves on weekend operator, If any other problem occurr the management will jump right on it ! Please be patient too! Cause manager not there 24/7 so as long you get call back after you leave a message ? You good! And be ready to tell what your pronlem might be? Stay calm and say whats going on? Sometime manager have replace or get better person to do the job! As long you report it!! And be reasonable, One more thing need to be Improvement on? Each resident should have a key to there close it! To resident whom can handle being responsible with a keyOr have there closet on there side of the room, with a key so they can lock up there belonging, which manager will have extra key too ,reason why i said this because,other resident will come in your room and go in your closet while you sleep? You dont even know it until its gone? The you think staff or who ever! Things does happen, but as long you bring. To manager attention ? Help will me there! And stsff Are too so

Starting in the front door the employees don't even like to open the door I guess it's too much…read morework ,the 99 % of the employees they're on their phone all the time like that's their job the phone,they don't even like to give water to my sister so they don't have to change her diaper, 2 days a go she hit the nurse button at 930am and at 200pm she was calling me crying because they keep ignoring her call I'm definitely getting her out of this place, they always short of staff that their excuse,her room is like a pool with her broken air conditioner but they never fix it,almost a year and just find out that they never help her wash her mouth not one time they run out of her diaper and instead of go get more they use someone else diapers that don't fit her and always making comments like why she call because she can do it her self when she's paralyzed, if you love you family member that need care this is not the place for them I'm so regretting to bring her here,and the manager always have n excuse on their favor instead of fix the problems and put the employees on the right spot for once

Didn't know where to turn when it came to choosing an Assisted Living facility for my mom. The…read moreElderCare Advisor helped us for free and saved us countless hours and money. It's no cost for families. They know the best senior living choices in northeast, Ohio THANKS!