I paid for a color consult and can't get anyone to return my emails or my phone messages. I'm also…read morea repeat customer. Very disappointing. Seems there's a real lack of any customer service.

Hi Maria, I follow your blog and wanted to say thank you for…read moreall the great colour and design advice. We are just finishing up a house in Kelowna and, while the multitude of choices was overwhelming, I often heard your cyber-voice in my head which helped to keep me focused. When it came to picking a backsplash for the cream kitchen, I chose a cream subway tile -no brainer! Then I second guessed myself because of how lovely the cream lacquer looked with the BM Revere Pewter walls. I almost went to a dove grey subway....only to re-read you blog and come back to cream. It's classic and I am so delighted with the final result! Anyways, keep posting - I appreciate all the info you share with us. Stay well, and if you're ever coming to Kelowna, come by and see the funky new-but-vintage-style, cottage that you helped us complete. Cheers, CC

Jil is a dream to work with! She is so very conscientious about listening to a client's wishes, and…read moregiving a project everything she can offer. Her design intuition and creativity far exceeded my expectations, and I would recommend her for any project - new construction, updating, renovating, etc.

Jil is super knowledgeable, fun to work with, and she will take care of you! She has the extensive…read morebackground and skill set to provide for all your interior design needs. I have seen many of her other projects and they are all show-stopping and completely fantastic!!

I very recently hired Keri to re-imagine my new Bellingham Condo. I was blown away by what she came…read moreup with. I had a small budget and a minimalist style. She got me from the get-go. She helped me re-arrange furniture, choose decor, choose where to hang what art. One of her talents is curating artsy pieces and she was able to find cool stuff at low cost. Passionate about what she does, she will inspire you and your space!!! Check out the pics below!

I showed Keri one inspiration photo and Keri did the rest. She did all of the sourcing from…read moreCraigslist and thrift stores. My spaces are so much more inviting after they received Keri's touch. If you ever wanted a Fixer Upper experience for your interior spaces, please use Nesting Instincts. I would come from work to find my spaces transformed. Keri showcased our treasures and added comfort, coziness, and lighting. It was a fun experience.

We got the permit from the city with plans authored by a different architect but when the project…read morestarted, the difference between actual dimensions on the site and the plans started surfacing and we had to rework on the plans. I reached out to Michael and he was very responsive, he visited the site and quickly shared the updated plans for resubmission to the city. He also closely worked with me and GC to answer further queries from the inspector. Overall, I had great experience with Michael. He is professional, shared his quote upfront and honored it, was very collaborative, responsive and has attention to detail. I am sure he has a bright future ahead and if I start another project I will definitely work with him again.

Update with the design Michael's done for us and the actual project completion. Really pleased with…read morehow the master bath turns out.

Lux Design Builds did a remodel on our upstairs hall bathroom. The project was completed in a…read moretimely fashion (in 6 days) including demolition. The remodel replaced the floor with vinyl tile, replaced the tub surround tiles with vinyl sheets and replaced the vanity, counter mirror, tub, lights and all fixtures. The finished bathroom looks great with no issues. The fixtures, vanity and surfaces chosen by the Lux design crew look great. The installer did a great job, was very courteous and did the job with minimal disruption.

After having met with several contractors and remodel specialists, it wasn't until we sat down with…read moreDorothea, Vered, and the team from Lux Design Builds did we feel 100% comfortable with proceeding with our long-awaited kitchen remodel project. They provided guidance, creativity, and follow-up every step of the way. Their computer-generated kitchen plans and visual images were very helpful in assuring us that the design they described is what we wanted and in the price range we were looking for. Adrian was our assigned on-site contractor. He was phenomenal to work with. His knowledge, skill, reliability, and "easy-to-work-with" personality made the process from demo to project signoff a smooth and stress-free experience. Adrian and Vered never let any unforeseen or unexpected situation alter or delay project progress. They worked together to offer solutions and resolution in a timely manner. Adrian and one or two other helpers did most of the work themselves, so we were never waiting on subcontractors. The project started on time and finished on schedule. We could not have been more pleased with the results. We are very happy to have selected Lux Design Builds and highly recommend them for your upcoming remodel.

We had an exceptional experience working with Gwen to fully furnish our new home in Mount Baker…read more From the start, she was incredibly thoughtful in her approach--incorporating art we had already collected and using our existing dining table as a centerpiece to ground the design. She built everything out from there in a way that felt cohesive, elevated, and still deeply personal to us. Her communication, efficiency, sourcing, and design aesthetic are truly outstanding. She handled a large, complex project with impressive speed and attention to detail, and the end result exceeded our expectations. What stands out most is how livable and enjoyable the space is. We've hosted many gatherings since moving in, and both we and our guests consistently appreciate the design. We've received countless compliments from friends and family, and it's genuinely a pleasure to experience her work every day. We wouldn't hesitate to work with Gwen again and are already looking forward to the opportunity!

In early 2021, I found myself moving from a 1 bedroom condo to 4 bedroom newly constructed home…read more Needless to say, the place was empty and the furniture that I did have was a poor fit with the design and style of my new house. I found Gwenn on an internet search. I interviewed a few other designers but hired Gwen after her receiving her detailed follow-up email from the initial visit. In that email she clearly articulated a vision for how my house should be furnished and accessorized. I was sold: "Based on what I gathered from you and your home, I imagine the design of your space would fall somewhere in the realm of warm contemporary, comfy, understated but a touch swanky, masculine, PNW natural / rustic. Neutral and subdued colors, varied natural textures, layered and homey, soulful. Furnished with timeless and quality elements that could work in future homes too." Gwen has executed on the vision perfectly all the while taking my feedback and taste into consideration. Gwen selected furniture, carpets, lighting, art, plants, and décor for my office, living room, bonus room, master bedroom, kitchen, outdoor patio, and hallways. She helped me accessorize my kitchen with all new cookware, knives, silverware, gadgets, etc. Saying that Gwen selected all of these items does not do justice to her work. The pieces selected were of the highest quality. Quality observable to the eye and to the touch. Most the pieces selected are themselves a work of art that give me joy just to look at daily. Some of the pieces were custom made to be the perfect fit for the space. Gwen found the craftspeople and helped design these custom pieces. Gwen was a consummate professional throughout the entire process. She did all the coordination of ordering and deliveries. Gwen found electricians to install the lighting and spent all day here making sure that a custom light fixture was installed. Her punctuality is something that I must comment on because when she told me that she would be at my house at a certain time I could set my watch to her arrival. I sincerely appreciated this punctuality because I believe it speaks volumes to how she cares about her clients and her craft. All of this work and sourcing was during COVID shutdowns when lead times on furniture exploded which made the project more difficult. All of the accounting and billing was online and easily accessible. In summary, Gwen designed the spaces in my home in a way that bring a smile to my face ever day. She did all of the work and minimized the amount of effort needed by me. I couldn't be happier with the result.

Heather is a joy to work with. When she works, it is with an imagination that if you let it, is awe…read moreinspiring. I definitely suggest Bellingham Bay Interior Designs.

I had an excellent experience working with Heather. She's very orderly, timely and deliberate…read more I've worked with thousands of people over the years so I recognize excellence when I see it. I'd recommend her every time!!!