My 2022 Chevy 3500 Diesel LTZ Crew Cab I bought is awesome... Very happy everything works great. Tows my 5th wheel i purchased their also 2013 Keystone Cougar read more

If I could give negative stars I would. I will blast these guys any chance I get! Sold us a faulty truck that blew up within two weeks of driving it. Took it to their mechanic and he blamed the blown engine on us! Still has issues we've had it since November of 24. They aren't willing to help you they're nothing but a huge scam of a business. They're a consignment business and clearly don't check the vehicle for complications, or they patch it up with JB weld...literally! Don't care to make anything right...they just want money in their pocket at the end of the day. Greedy, greedy business and I hope no one decides to work with them. Hopefully they go out of business so they can stop scamming people!! read more

I'd give them zero stars if I could. Bought a truck. Nothing but issues and then told not even the original engine. They tell you they'll call you back, they don't. They'll tell you your vehicle is in the shop, but won't tell you where. Bought my vehicle a few months ago. Drove it a total of 2 weeks and they've had it since. read more

The folks here spent more time trying to help me land a good vehicle for our family than I found almost anywhere else. Low pressure, really seemed to care and work hard. Ultimately, we did find a vehicle elsewhere but I was so impressed with the efforts on their part, and I am in sales as well. read more

Do not purchase a vehicle at Elk Mountain. We bought a 2005 3500 GMC Sierra 6 weeks ago. I thought I could trust them, because I knew the owner, Bob. I was told by Todd the sales person, "our mechanic checked this truck out and it is a very good truck." Based on what happened after we purchased this truck, there is no way that a mechanic checked out the truck. Before purchasing, I had my spouse scan the truck and look it over first. The scan came back good, but little did we know, the truck had been deleted and a different tuner had been installed. The codes coming back were from the original tune. The very next day after purchasing it the nightmare began. The vehicle was having issues, so we took it into Kolar Mechanic. They were able to bypass some of the installed tune and determined 7/8 injectors were bad. Bob, the owner, agreed to only pay for the injectors, but on the condition that my spouse do the 2 days work it took into installing them. We also agreed to pay for the new PCM it needed it, too. Unfortunately, because the truck had been deleted and a different tune had been installed, we lost considerable power after the PCM and new injectors were installed. I tried for weeks to get the name of the tune installed and was told that the previous owner said that he had left the control/programmer to the tuner in the truck when he turned it in to Elk Mountain and didn't know what the tune was. Todd said he would try to find the control in the shop. He couldn't find it. For over 2 weeks I tried to get this resolved and just got the run around. In the mean time, the truck has needed the following, which cost us a lot of money: drive train, water pump, hydro booster, front end work, transfer case seal, fuel pressure regulator and valve. We paid a mechanic to do the hydro booster and water pump ($1,500), and my spouse did the rest of the work (29 hours worth). Meanwhile, we had to cancel over $1,700 worth of delivery orders for his business. After 3 weeks, I was able to find a mechanic who could bypass the delete and install a new tune. I asked if they could at least pay for the $375 to install the new tune. This was over a week ago and I still have not heard back from them. We bought this truck for my spouses business. In the last month, because of all of the repairs needed, we have lost a considerable amount of income on top of the $2,845 put out in parts/repairs. If we had to pay for a mechanic to do all of the repairs we would have put out an additional $2,775 for a total of $5,600. Then, just today, the truck had another issue! They are scandalous. They sold us a deleted truck, which it is illegal for a dealership to do. read more

Shocks springs shot , radio shorts out , steering column boot ripped , cv joint busted , lifters bad, they refused to repair. asked who inspected it said they didn't have a mechanic they drove it and sounded fine. Would not recommend this place to anyone. they know the cars are busted and still sell them to you read more

This was an entirely different experience than we have ever had at a dealership. At no time did we feel any pressure to buy something. As we were not in a hurry to get something as we had an ok vehicle already we tested a lot of cars with them. I felt about about the amount of test driving we did but I never once got the feeling they were annoyed. They even drove to Missoula and brought a car back for us to try and we weren't even that serious about that model of car. Drove it and loved it. They stayed within our parameters and that has NEVER happened at a dealership before. There is no secret manager in another office to approve "deals". We were looking at a car at Lithia too and it was just typical high pressure, secret deal crap. I recommend Elk Mountain to anyone. read more

I was involved in an accident. I needed to purchase a new (used) vehicle. I initially was happy with Buyer Beware. I reported to the company and now have to wait two months to have it taken off my credit. They really messed me up with trying to purchase a new house. If you decide to go pay the hundred bucks to have someone look at the vehicle. Also continually check your credit. read more

Wow never thought I would have this kind of experience with a car dealer! After being taken advantage of these people helped us out of it and were honest and caring. Not only did they help us out of a bad situation, they did all this FREE of charge, not even selling us a vehicle! We are going to by our next vehicle here soon and it WILL be from them. If you want awesome service dependability and an awesome deal this is the ONLY place to go! read more

Contacted Elk Mountain, spoke with Todd numerous times about a 2001 Jeep Grand Cherokee. Asked many specific questions and asked Todd to be completely upfront and honest with me about the condition of the Jeep. Todd said it was a very nice vehicle and the only real issue was that it was a little squishy in the front end and the rear passenger door needed a new handle to exit the vehicle from the inside. I asked many, many specific questions and was told there were no issues. So we came to an agreement on price and Todd was aware I would be driving close to 300 miles to pick up the jeep. The second I got there I knew that Todd had not been honest with me, there was obvious rust on the back passenger side of the jeep, to the point it was making holes, there was significant rust under the vehicle, and lug nuts were rusted. The jeep had many dents that I was not made aware of along with rips, cigarette burns in the interior, one even covered with a black piece of duct tape.The smell inside the vehicle was horrific, I would say there was way more then just cigarettes smoked inside. Knowing within seconds of arriving and viewing the vehicle that it was grossly misrepresented and I was most likely not going to purchase I took it for a test drive anyway, not even 5 miles down the road and it starts smoking, pop the hood and there is antifreeze everywhere. Very disappointing that someone could be so dishonest, untrustworthy. There is no way that vehicle would have even gotten me out of Helena. read more