A major dealership told me I needed a new transmission, cost $5700. Thought I needed a second…read moreopinion so set an appointment with Capital City Transmission. The outcome is my transmission is fine. It's really a minor engine issue and may not need immediate fixing. Honesty is fantastic in this small business. So I saved $5700. Not sure if the big dealership is just incompetent or worse. Obviously when I do need a transmission, I know where to buy it! Thanks for the help. Tom

So my car was taken to this place and at first it was a normal experience then I started asking…read morewhen my car would be fixed after a week of waiting pretty normal right then I finally got a answer after two weeks they said it was done I went and picked it up and made it about 25 miles then the transmission was slipping shifting hard for about two miles then it was barely able to move so I got ahold of them and I was told to take it back here is when it got very frustrating I looked over the work on the car that was supposed to have a new transmission it was not new it was not replaced so I took it back to him and said that there was nothing done to my car I was told I was wrong but why would a new transmission stop working in 25 miles it would not have stopped working like that so then I was told I have to wait at the back of the line because he is busy I would think that being I already paid in full I would be first in line sence I have waited over two weeks at this point but nope he will get to it when he has Time

I'd heard wonderful things about Joe and his business but never dealt with them before. I was very…read morepleased with the communication and no pressure information. I highly recommend this business for ANY auto repair!

Joe and Lance are amazing! I am new to Helena, so I got on my groups on Facebook and asked for…read morerecommendations with testimonials for mechanics because I needed my car fixed ..... a majority of people said West Side Wrench, and more importantly they were the ONLY place that didn't have a negative experience about them sent to me, literally! Even others that would have alot of good reviews had some scathing ones as well, EXCEPT West Side Wrench. I was going to call them but Joe, the manager, reached out to me first! Then they squeezed me in, despite me being last minute and kinda in a rush and they did it without any nasty attitudes! My car is now running better than before plus the price was incredibly fair and reasonable-and that's coming from a single mom with NO extra money!!

I had Gary fix a loose radiator oil cooler line that was about to fall off and could have caused a…read moremore serious issue. He repaired this in less than a day. Also recommended keeping an eye on a oil pan leak I have in my 2002 Chevy S10 truck. I highly recommend these guys for repairs at a fair price and honest work.

An honest mechanic? Yep, one exists! I was referred to Gary by a good friend, and so glad he did…read more Gary was awesome to work with, professional and fast and where I expected a major repair, he happily called me to say he found a simple solution and my bill was TINY. He even phoned me the next day to make sure all was well and I was happy. If you need a mechanic that you can count on to shoot straight with you, look no further.

Erik was so thorough and honest about the assessment of repairs needed for my car. He completely…read morethe diagnostic in record time and gave me a clear understanding.

Eric went out of his way to help us find hard to get parts. Outstanding customer service! I would…read morehighly recommend Independence Automotive!

DO NOT GO HERE -- Lied to me, overcharged me, and treated me like garbage…read more Meineke completely blew my trust -- not just once, but twice. First Visit (July 2025) I brought my car in for severe shaking and engine misfiring. They diagnosed bad spark plugs and one bad ignition coil -- and that part was accurate. But they overcharged me by billing $252 for a single ignition coil. Not a set -- just ONE. You can find a full set of four online for $90-$140. They also charged me $90 for 20 minutes of labor, which breaks down to $275 an hour. That's three times what local shops charge. Then came the upsell: they pushed a BG full induction service, claiming it would help smooth out the engine. Here's the problem: * Ignition coils and spark plugs are part of the ignition system, which controls the spark that fires the engine. * A BG induction service is meant to clean the air/fuel intake system, including the throttle body and intake valves. These are completely different systems -- like fixing windshield wipers to stop your tires from leaking. Pushing an induction service to fix a misfire caused by a bad coil is misleading at best. I told them I had a strict $500 cap (due to warranty coverage) and couldn't afford the full service. They said: "No problem -- we'll just do the first part of the induction service to keep you under." That "first part"? Just a quick fuel additive in the tank. No BG tools. No throttle cleaning. Just a bottle dumped in. They charged $30 -- which, to be fair, is what BG 44K costs, so I'm not upset about that part. They were transparent about it. I'm including it here because it sets up what happened next... Second Visit (October 1st, 2025) -- Where Things Got SHADY Still shaking. So I brought it back. This time, they said carbon buildup in the throttle body was to blame -- and pushed the full BG fuel induction service again, which they said I "declined" last time. I agreed. What did I get? Just a quick aerosol spray into the throttle body. That's it. * No specialized BG tools. * No multi-step cleaning. * No proof that anything beyond a spray was done. They charged $129.26. Let's break that down: * $90 for labor (for a job that took 20 minutes). * That's $275/hour -- for a basic spray I could've done myself. * Even worse, the invoice claimed 0.60 hours (36 minutes) -- but I dropped the car off at 4:00 PM and it was done by 4:17 PM. So unless they time-traveled, that's a falsified bill. I Have Recorded Proof * In a recorded call, Jeremy (the mechanic) admitted it was just a spray, not the full BG package. * He also admitted he didn't know it was billed as the full service. * When I calmly pointed out that this was false advertising and billing fraud, he swore at me, got belligerent, and transferred me because he couldn't handle being called out. * I also recorded a call with a respected local mechanic, who agreed it was not the real BG service -- and said $130 for that kind of work was laughable. What Happened After? I submitted all of this to the Better Business Bureau, and Meineke never responded. BBB was forced to mark the complaint "unresolved" and it now appears on their public record for three years. Then I went to the Montana Office of Consumer Protection. Even they agreed it was egregious -- but said I'd have to file in small claims court. So that's where I'm at. Bottom Line: This business is shady. What I was told I'd get is not what I got. It's textbook misrepresentation, and I have the receipts -- literally and figuratively. It's like a salon telling you they'll give you a perm for $100, then giving you a mullet, and saying: "Well, mullets cost $100 too, so what's the problem?" Then later realizing they charged you $400 for it anyway. Where You SHOULD Go: I now take my vehicles to Frederick at QRF Automotive. * He's honest. * He's patient. * He's fairly priced. * He treats you like family and won't quit until it's fixed. Call him at 406‑916‑2690. Forget Meineke -- he's the real deal.

Brought my husband's truck in for a simple oil change and said it was gonna be $180....LEFT and…read morewent to Daves Exxon $120! THANKS DAVES EXXON!!!!

I've been an Auto Worx Plus customer for a long time and I could not be happier with their…read moreservices. They have always been thorough and very reasonably priced. These guys know their stuff and are friendly and easy to talk to. I would highly recommend Auto Worx Plus for your repair needs.

Wow! Mike is so great to work with. I took my van there to get an overall check up. He checked…read moreeverything head to toe and gave me all kinds of wonderful information about dual battery connections and boondocking versus being plugged in. Engine inspection etc. Super insightful and easy to understand. Totally reasonable prices and overall just a wonderful experience. Incredibly flexible as far as scheduling and accommodating us to get the van in since we couldn't drive it in the snow. I highly recommend him for any vehicle maintenance or work in Helena. A+!!!

Tail light bulb replacement. I was in MT for my sons…read morewedding. My Tail light/brake light was out. CCC replaced it at no charge. I have never met more friendly people. They deserve 10 STARS.

Capital Collision Center has worked on several of our cars. Ashley went above and beyond dealing…read morewith the insurance agent who was trying to deny paying what was owed to us. We highly recommend working with CCC. The staff are very knowledgeable and easy to work with! Thanks Capital Collision Center!

5 Star service $10 coupon online they were very fast and answered all questions I had. They…read morechecked all the fluids and topped them off plus vacumed the inside and a car wash was an extra $10. I'll be back

Overtopped oil significantly on a very common older vehicle. Glad I caught it on site. They should…read moreknow better. I won't be back.

Yes we had our oil changed here and it was on our 2025 Ascent . They charged me just a-little more…read morethan what I could do it for. Saved me an hour of work and getting dirty in the winter. I will keep doing this now. Thank you

Well we had an excellent experience at Placer Subaru in Helena recently. We went in looking for an…read moreascent, and test drove a preowned ascent, and it was just what we needed. Tyler helped us in the deal, along with some others there, and they seemed very nice and very honest. I felt comfortable doing business there, and Tyler went out of his way to make sure we got everything we needed, including delivering the car all the way to my house, which was a 25 minute drive away from town. I see the others reviews are good except for some petty negative ones, but I can personally attest that they do things well here and don't mess around with your wallet like the other brands and their competitors. Not sure why we never considered a Subaru before, but we are certainly glad we did now. Thanks Tyler, and good Job Placer Motors!