BEST DRUG STORE EVER! So clean, nice staff, they are efficient and always help me when needed!…read moreWonderful experience every time!

By all appearances this is a great store. Very clean and organized and first impressions on…read moreentering is a business well equipped to give a useful and good experience. It is well staffed compared to other local pharmacies. They seem well stocked and I do not see empty places on their shelves. However, my experience here has been less than desirable. When doses of compounded drugs were questioned, they became uncooperative and seemed like they no longer wanted our orders. I am currently not sure the outcome of this particular visit. The others have been less than promising.

2023 May 16, 19:41; Elkin NC…read more Parking - 4 private lot always with available parking Location - 4 Bridge street is the main through way Customer Service - 1 always grossly understaffed Cleanliness- 3 clean Before the COVID mess this was a good location and our family had done all our pharmacy business here. However, it has never recovered from the mess that dragged it in a hole. Pretty much all the staff left and have not returned. It does jot appear that the CVS company is able to recover this store. We have switched much of our pharmacy business has been moved to a local pharmacy

Pharmacy employees at this location are so rude and I'm fairly sure that management is non…read moreexistent. Flu and covid shots seem to annoy the staff even when it's a scheduled visit it just seems to make them unhappy that they have to even see you . In their best rude voice I was told well it's going to be 30 minutes before I can give you a flu shot. How can a 5 second shot take 30 minutes to prep for when I have a pre scheduled appointment. Hold times for phone calls are ridiculously long. They often don't have prescriptions filled in a timely manner and I'm always having to make a second trip pick up meds. The drive through is always closed at lunch time but also every once in a while they close it just to close it.

2023 Nov 17, 12:20 Elkin NC…read more Parking - 4 private lot Location - 4 busy main street Customer Service - 1 grossly understaffed and no sense of urgency Pricing - 2 poor, extremely expensive This is a hard review to write. And I am limiting this to the pharmacy side since I do not deal with the retail side. General overview of this location is that they have no concern for the population they serve. This could be a store issue or a corporate issue. The lack of caring is obvious. This is just a job that they do not want to do. At least this is attitude displayed. Obviously there is no customer service with this store. Other locals have said this is one of the worst stores use.

This is a pharmacy review only. No problems with the retail store. Today at the pharmacy everyone…read moreseemed new - I didn't recognize a single face, and things were moving very slow at 9:15 am. I picked up my daughter's prescription and was given the wrong milligrams. I knew as soon as I got home, the pills were much smaller than normal. The directions for dosage had not changed. So I immediately drove back, waited in line for a half hour, and explained what was wrong. The lady at the register listened, gave it to the pharmacist and explained. I waited to be acknowledged, but never was. I continued to stand and wait. No one ever came over to tell me anything, apologize, or give me the time of day. I finally sat down. Then I received a text message telling me my prescription was ready, and they called her name. Still no apology, simply that the 5 mg pills had been replaced with 10 mg. In fairness to the pharmacist, it was probably someone else's mistake, I refilled it a few days earlier. However, that's a pretty important oversight that someone should have acknowledged and apologized for! Lots of people wouldn't have even noticed the error.

I liked this pharmacy - until a clerk lied to me about one of my prescriptions. She said my…read moreinsurance refused to fill it. I called them, ready to get an explanation. They explained the pharmacy never submitted it. A pharmacy should never lie to a patient. It breaks a necessary trust. I gave them an additional star because I like the pharmacist. He needs better staff, though.

From the owner: We offer a wide range of pharmacy services including compounding, medication flavoring by Flavorx,…read moreMedicine-On-Time, flu shots, shingles shots, compounded prescriptions including Bio-Identical Hormone Replacement Therapy, and personal prescription consultations. Bridge Street Pharmacy has a certified mastectomy fitter, Debbie Gilmore, on staff with a large private fitting room. Debbie is also our Certified Diabetic Shoe Fitter and has a large selection of Aetrex, Acor, & Dr. Comfort therapeutic shoes. We offer a large selection of braces, compression hosiery, and home health equipment. We have walkers, wheelchairs, scooters, power wheel chairs and lift chairs on hand so you can check them out in person. We also sell and service hospital beds and equipment.

Marie, one of the head managers sent people to follow me around the store because of a stuffed…read moreanimal that was on the floor, proceeds to tell us the police will get involved. It seems she's is hungry to exert her power, people steal thousands and do way more then what she said I did and she threatens me with the law? Spent countless amounts of money and never stole and never messed with anything and the one time they suspect you on something they threaten you with the law? Absolutely unprofessional disgusting behavior.

2021 October 3, 110:08; So much I have already said in past reviews. The big question is what are…read moreyour expectations from a walmart? Low prices? Check. Variety of products. Check. Having products in stock? Half check. (Inventory may be impacted by shortages that impact other stores.) Clothing in a variety of sizes. Half check. (This store long catered to smaller sizes even though the vast majority of its customers locally do not wear or should i say, should not wear small sizes) For the volumes of customers the store does a decent job keeping the place clean and organized. Customer service? Fail. Well lets be honest here, people want lowest prices. That cannot happenand still have the best customer service. Of course guns are no longer their inventory, including Air Soft. They are also not restocking knives or archery supplies. So basically all hunting items. Purely political. But this has fostered a huge growth in local merchants carrying those. But otherwise still a major hub for price conscious people.

Always very crowded around the pharmacy part. Certainly not enough people behind the counter for…read morethe volume of business they are doing. Long lines and long wait times. When possible I try to avoid this particular CVS for prescriptions. I assume it is the stress of heavy work loads that makes the people in the pharmacy part not smile and grouchy. I feel they don't listen when I ask questions and often I have to ask more than twice to get answers. Even then they act like I should not be asking. This is the reason for 2 stars on this review. In contrast the other part of the store is great! The service in the rest of the store is friendly and helpful. It is the rest of the store that keeps me coming back. If not for this other side I would say not to come.

Worst service you can get, when we called the person who answered the phone said they did not have…read morethe medicine and left a message on my phone. No message and since they did have the medicine I would need to call around to see what other CVS's might have it in stock. I will never use CVS again and have suggested the same to others.