My husband just passed away we had been going to Lonnie for years. He was so kind, supportive and…read moreunderstanding. He diffidently helped me with our taxes this year which were very difficult for me. His price was totally fair also. He worked very hard on our taxes and I truly appreciated it.

Terrible! We gave them our taxes about 3 weeks before they were due. They assured me that they…read morewould have our taxes signed before the due date. I called a few days before and they would not return my calls. I called they said they were due and they told me they would have them done that day or file an extension. I told them I didn't want an extension. When I called later that day a women answered said she would call me back. They never did. I called the following week for days and there was no answer and the answering machine was no longer picking up. I went up to the office found Lonnie outside told him I wanted my taxes, he assured my they would be done by Monday 4/25. They still were not done..a week later we called and we were able to reach them this time and we told them we wanted all our papers back. We said we will just file them ourselves. They said we could pick them up the next day as they were currently locked up in lonnies office. When I went to pick them up today they now have them complete. So I guess he figured since I was picking up papers they may as well complete them so they could get paid. I would NEVER recommend this place. Very shady! Also when I went to pick up our papers today there was a policeman in their complaining about the exact same thing! No one would return his calls, he couldn't get his taxes complete.. etc TERRIBLE BUSINESS!

I have never been disappointed in the Main Library. Employees are curteous and helpful. During my…read morecareer in teaching, I took full advantage of their children's services. As a retiree, I enjoy reading for pleasure. Our library is a treasure.

I have called the director Mary Ellen numerous times regarding her libraries. For one thing, the…read moreSippo Branch won't take care of the window with bird poop on it as you look out the window. It's disgusting to look at poop! Mary Ellen spends money on 3 security guards at one time in her Library, but won't take care of the beautiful library overlooking Sippo. She won't give anyone a guest pass. It's OUR library Mary Ellen! I have had my computer go down and I have my library card info in the computer that went down so I can't move to another one. I see residents come in and have the internet, they just need a print out, or a fax or they don't live here and don't need a card, just a copy of something. What is the problem with letting Stark County residents NOT use their computers they paid for Also, i have asked and asked and asked for coupons. The Sunday paper has coupons to use at the store.( It's great that Mary Ellen and the Stark Board of Trustees Steven Pittman don't need coupons.) But alot of us do. I have left numerous messages for Steven Pittman to call me regarding above info, but he never calls! Mary Ellen never has any coupons at the Market st. library or at the Sippo library. Who pays for the Sunday paper? Can I get the coupons? The last time i went into Sippo, the employee was eating and talking with her mouth full. Can we eat in there now? I had just eaten a pizza in the car before I came in. Or is that just for the Sippo employees?

Customer service tip: much better to simply say, "only cars before 2020 need echecked". Not…read morenecessary, SIR, in the first bay, to be a condescending jerk. ​​​Pretty sure Customer Service is important even when just trying to have your car echecked.

I mean, I can't say anything bad about this place. Every time I've pulled up to get my vehicle…read morechecked I'm always ushered in right away. If I'm waiting there is usually only one car ahead of me. These people have always been fast and friendly. One time they gave me a new gas cap and retested me when I failed. They have always been pretty awesome to me here. I can't complain! Today I had one car ahead of me. I waited at most, 3 minutes. Total time spent was probably less than 10 minutes and I was out the door with a passed letter!

This shop was just what we needed for our project. They were helpful, prompt and kind. We would…read moreuse them again.

The staff was very helpful and professional. My booklets came out great! The price was very…read morereasonable and the delivery time was quicker than expected.

Rented a UHaul. Quick and Efficient. Recommend 10 out 10. I will come back for anything I need.read more

Dustin is great! I go there everyday to drop off my packages for work and he is very helpful! He's…read moreincredibly friendly, efficient, and knowledgeable! I always have a great experience thanks to him!!

I purchased a Kia soul on November 30th 2017 due to car accident on Nov,17th. Jason Vandevere was…read moreawesome and very attentive to my needs in purchasing a new vehicle. I feel he went above and beyond in customer satisfaction and I'm thoroughly enjoying the new car. He was very thorough and patient in explaining the purchasing process as it had been many years that I had even looked at a new car. Thanks Jason and thanks Kia Vandevere!!! Sincerely, Leticia Lewis

Horrible service department, and it starts with the management. Well, it really starts with subpar…read morematerials. Between receiving horrible treatment and service for a damaged air conditioning condenser to their mechanic not tightening the cap to my coolant during and oil change and causing my engine to overheat....and still waiting on confirmation I will be reimbursed for the tow (I rejected the offer for free oil changes to make up the tow expense ) I cannot wait to be done with VanDevere and Kia. Biting the bullet, eating the negative equity, and buying a Honda. After several weeks, still waiting to hear on the refund for my tow. I've reached out a few times with no reply.

Great company! They put in our phone system and maintain our current system for us. Anytime we have…read morehad an issue their technicians have responded quickly and fixed the issue. This new system is great and I would highly recommend them!

I have done business with this particular place for over 15 yrs! I have always dealt with Duane…read moreCarnathan in sales and Jason Cushman in Service! Hands down they are the best, most trustworthy, straightforward people you will ever meet. I have purchased all of out vehicles from there and so has my extended family. Everyone has been extremely happy with the service they recieved from the time they walk through the door and the follow up afterwards. The internet service guy named -Brian Russ-even went the extra mile to find me the car I was looking for!! Thank you for being the best in town!!!"

I was very pleased with my new purchase. Eli, who sold it to me was fantastic at giving me all my…read moreneeded information. Thanks Eli. I love my car.