If I could've given zero stars I would've. My daughter in law and I were out with my grandchildren…read more(ages 6,3 and 1). The children were in a cart to keep them contained and happily playing with a few toys while my daughter in law and I shopped for some comfortable walking shoes for my upcoming trip. We got just inside the threshold when we were "greeted" with, "You can't shop with that cart in here!" She was so incredibly rude! I am so pissed! There was no hello, I'm sorry but... We just turned around and left. I forgot to get her name off her tag or I surely would report her to her regional manager. Absolutely horrible!!! I was a merchandise manager for JCPenney for 15 years, so I know a thing or two about great customer service and that wasn't it. I will spend my money elsewhere and I will never recommend this establishment.

This store is awful. Besides it being a mess inside it's just a whole mess all around…read more On 8/14/23 I went into store to get my kids school shoes (2). One of them didn't have the right size so I brought the shoe to the front at checkout and asked if I could have the right size shipped to me. She said yes and got mg address. So I waited about two weeks and finally called they had nothing in the system for me ordering these shoes. After about an hour on the phone they finally found the order number and realized a MENS size 8 shoe was shipped to a random address in Kyle. To another name I've never heard of. So they had me call the 800 number I've had to call several times to check on the status of my sons shoe. Not them reaching out to me. I told them the correct shoe we needed. And the last time I called a few days ago I was told my ticket was closed for no apparent reason. No notification. Nothing. So she apparently reopened it. This was last week. Still haven't heard anything. I paid about $80 just for his shoes in store and am supposedly getting the right pair now that are only $50. My son still has no tennis shoes for school or an update that the shoes will be here soon (9/14) and I paid $30 over. Guessing I will have to keep calling every few days. I will never shop at a rack room shoes again after dealing with this mess.

This Kohl's location is not impressive. Women's section seems ok. I was in search of a blouse and…read morethought to give Kohl's a try. Really did not find anything that would meet what I was looking for. Prices are ok. Did not interact with any of employees, so I can not stated where service was good or not.

I asked for my senior discount on Wednesday and had No other coupons. The cashier stated they had…read moreno senior discount and no coupons. According to their website they do have a senior discount but refused to give me one. My hair is totally white and I would have provided my driver's license for proof of age. This store is only good for Amazon returns.

Visited this store on the weekend to do a return. Was told they could not process the return…read morewithout the box (I had the order confirmation email, the card I bought it on, and the tags were on the shoes), but that the manager could process the return, and to come back on Thursday when the manager would be there. Drove 30 mins to the store on Thursday, waited 30 mins for the manager to "get back from getting gas", and was then told by the manager she couldn't do the return without the box. A complete waste of 1.5 hours during a hectic week. Will never give this store, or any Rack Room Shoes, my business again.

CAROLINE (AKA THE MANAGER) very unprofessional screaming to her co workers and having a terrible…read moreattitude very unpleasant visit

Rude service, maybe learn to greet people when they walk through the door and not just stare at…read morethem the entire time. Over priced stuff anyways.

Cute little store with so many fun things to see. I bought some yard metal sculptures.read more

The shopping experience is HORRIBLE!! You need to hire people and pay them to organize and clean…read morethis store up!! In the time u lived over by here, they were able to bring this store down to hell!! I don't when or where they went wrong but,, it's a disgusting place to shop!! Horrible

Crowded & Unorganized... This store used to be my favorite go to place before they added the 2-tier…read moreclothing racks. Since then, it's been getting more crowded and overstimulating.

Great dance studio and really nice teachers. Lobby had room for all the parents. I just wish they…read morehad bigger windows to watch the kids dance.

If I could give zero stars I would! Today I received the worst customer service ever by a retired…read morewoman named Gina at the front desk, who should not be working anymore period. I am a first time mom and had questions about pricing and dance classes and this lady was so condescending in how she treated me. She was a huge smart ass and unbelievably rude. It was a huge deterrent to gaining my business. I don't know what kind of business they are running but this was extremely unprofessional. Awful, just awful. Look elsewhere and save yourself the trouble.

I've had some surprisingly good finds at this Marshalls, especially for jeans and little snack…read moreitems I wasn't expecting to come across. The clothing section can take some digging, but when you find the right pair it feels like a win. The snack aisles are always fun to browse too, with a mix of unique treats and good deals. Like most Marshalls, the experience depends on timing and patience, but this one has treated me well. I feel like marshalls in general don'thave subjective pricing anymore. its like all shirts are just automatically $19.99 .

Mariana was doing such a great job on welcoming me in the store she asked if I needed any help in…read moresuch a nice manner she was efficient and sweet, will be definitely visiting it again.

Sounds like people have had mixed experiences but I had a really good one. I was first helped by…read moreAri who was curious, funny and helpful as I sought out my boots. And the manager, Wendy, was patient and helpful in completing my purchase. Thank you both!!

I called the austin store to have an item shipped to Corpus Christi since that was the only store…read morewith availability and it was sold out online. I worked with a gentleman named Chris over the phone, over a span of two days and I just wanted to come on here to say thank you! Your customer service Was tremendous and thank you for actually calling back and following up with me about my item.