I went for a checkup and it seemed to go fine. However, when my insurance had an internal issue and did not immediately pay, the Ellis Dental office pressured me to pay them directly. When my insurance finally paid, they REFUSED TO REFUND me the amount I paid and retained a portion of the funds. It also took many email follow-ups in the first place to get some of my money back as they were not inclined to reply to me at all. PLEASE STAY AWAY TO AVOID BEING RIPPED OFF! read more

They are the worst. Dr. Ellis's wife, who works at the front desk, is so unbelievably scattered. She cannot keep appointments straight and is VERY defensive. Dr. Ellis -- Nice enough, but totally screwed up on a procedure he performed on me and REFUSED to be accountable. I ended up with $2000 of physical therapy so that I could open my mouth more than a few ml after he injected novocaine into a muscle in my jaw. THEN he shared personal information about me on my Google review and I had to go to the Dept of Health and Human Services to file a complaint re: HIPPA violations. He was found at fault, for the record. Nice doesn't cut it. DO NOT RISK YOUR HEALTH GOING TO THIS CLOWN SHOW/ read more

Dr. Ellis is friendly. However, I did not have enough dental troubles. Thus, I cannot comment on his professional skills. His wife works at the front desk and is very friendly if not too friendly if there is such a thing called too friendly. my comment is mostly on Jasmina Menkovic, a hygienist: she is outstandingly knowledgeable, professional and friendly. (Just the right amount of friendliness, not too close and not too aloof.) Gosh, she even calls latter to follow up on treatment/conditions. The TV in the waiting room usually is on Fox news. Do not engage in any politic discussion as it is extremely dangerous to offend or be offended. read more

The day I was scheduled for my cleaning, there was construction EVERYWHERE at the dentist building entrance and no visible way to get inside of the lot. I have anxiety driving and attempted to get inside the building for 15 minutes. I finally decided to give up because I was getting nowhere. I was going to go home and call and ask about the construction, pay the fee of not showing up, and reschedule. Well, lovely Ellen at the receptionist desk proceeds to message my husband a nasty note about how it was my third no-show (that's false) and they had patients on a waiting list that day. This was *AFTER* I had already paid the fee for missing the appointment. Very rude, very unprofessional. I've referred people in the past but will now make sure everyone finds a professional dental facility that doesn't try and make you feel like a bad person when you've already had an epically awful day yet still paid the fee, as one should. Shame on them. read more

My daughter Shelby had a crown put on back in December 2021 the dentist did not numb be enough basically said She was just going to have to deal with the pain. They had trouble putting the crown on it would not go half way they ended up shaving the tooth beside it. She was crying loudly almost screaming with pain still did not numb her. She was only numb on one side of the tooth being worked on. Months later still having problems went to another dentist her crown does not fit the tooth and now will have to have a filling out on to the tooth that was shaved because they shaved too much. So no I do not recommend this dentist period. read more

Got introduced to this great group of people through a Groupon for a cleaning and teeth whitening treatment. I've never had a better experience at a dentist's office. Everyone was easygoing, nice, and experienced. And for once, I didn't gag during the x-rays. read more

I was up all night with a horrible tooth ache. I called Ellis Dental as soon as they opened. They didn't have any appointments available that day but as soon as I explained my pain they had me come down and squeezed me in. My wait was quick and everyone was so friendly and gentle on my painful tooth. Thankfully it was just an infection and they had me out of there so quickly with prescriptions in hand. I will definitely be back for my regular dental work. We just moved to Chattanooga and was so happy to find an awesome dentist despite the painful situation to get me there. Thank you Ellis Dental!! read more

I went to Dr. Ellis' office as a new patient. I never even met him. The hygienist said she had to do a debridement-of course a more expensive cleaning. The man holding the degree never came in to even check on what she was doing, or anything-- not even to introduce himself. His wife works the front desk, had trouble telling what my next visit would cost, and couldn't even give me a correct receipt for my payment. It showed a balance when I had paid in full. Then 2days before my scaling appointment, I get a text message asking me to confirm appt, mostly warning of a cancelation fee. Then, not 10minutes later, I get ANOTHER text confirming an appointment for the NEXT day, and on again about cancelation fee. So confused, I call the office to see when my appointment really is. Mrs. Ellis strikes again-tells me she sent the second text in error, with a tone to imply that I shouldn't be bothered with incorrect texts. So I confirm date, and mention that I was disappointed that the Dr. didn't even come in to introduce himself, or check on hygienists work or diagnosis. Mrs E immediately went on the offensive, telling me he didn't do exams until after I had my perio work done, and if I wanted him to do an exam, I could pay an additional $55. Do what?!!! I then tried to voice my opinion that I had a right to expect to see the man whose license was on the wall, but then she became belligerent, repeatedly talking over me. Told me I could just find another dentist! I WILL BE HAPPY TO!!! Arrogance, incompetence,and an indifferent attitude. Horrible!! read more

Dr. Ellis is friendly, warm and knowledgeable. His staff is clearly happy, and they are so professional and welcoming. The office is clean and bonus, has great views! I have had to have a few fillings, and it could not have been better. Dr. Ellis is quick and capable. Great dentist! read more

If you need a dentist, go to Ellis Dental on Riverfront Parkway. Not only did they fit me in on Monday after I left a desperate voicemail over the weekend regarding tooth pain, but they squeezed in cleaning my teeth also so I don't need another appointment in two weeks. Love this dental office! read more

Outstanding service! Extraordinarily professional my teeth have never been cleaner. I learn when I go - they're eager to teach. They're kind and actually care about you and your health. Down to Earth. I can't say enough good things about them!!! This is how dentistry should be done! read more

Dr Ellis, his wife, and his staff are warm, welcoming, and accommodating. They will work you in if you need urgent care, and they make you feel like a family member. Dr Ellis is careful, sensitive, and conscientious about ensuring you are comfortable and not in pain while he performs procedures. He is one of the best dentists I have ever been to, and I am a 67 year-old who has had a LOT of dental work!! read more

Great dentist, great staff! They take care of my dental issues quickly and painlessly.

This is a very nice office. The dentist and the staff have treated my family and I very well.