This is on behalf of my 80 year old mom. She had them do dentures with the magnetic implants a few…read moreyears back. This past summer She went to them again to have them re-lined due to a lose fit. After setting them in place with the mold material, they became stuck in her mouth. the Dentist attempt to pull and pry them out until the pain became far too much for. spent a week without being able to remove them and recovering from the pain. went back for second visit and again the dentist could remove the dentures from her mouth and again put her in extreme pain. 3rd visit they finally were able to remove the dentures and clean out the material they use to form the reline fit. She came back home and never did have the fit corrected. she's 81 yrs old at the time. the still charged her $688. Dentures not fixed, and putting an 81 yr old lady through crazy pain, anxiety and distress. We have since moved out of state for family and home where that is ADA so we can take care of her. When called to split the bill in 2 payments they were upset. After relaying the issues with the failed procedure, continued to ask for her to come back in. 1st, after that torture why would anyone go back for more? 2nd informed them several times during the call that we are now out of state and nowhere close enough to go back anyway. ( still intending to pay the bill ) Even after telling them we would be paying the bill, the were rude and unapologetic. I assume they thought we were just trying to get out of paying a bill. Maybe they should have checked the record of the visits and issues. How can anyone do such lousy work, never complete the work the work, put an 81 year old mobility challenged lady through that much pain, and then not only charge nearly $700 for the pleasure of their company, but also get rude over the billing?

THE BEST DENTAL OFFICE EVER! The front desk is so kind and great at their job. The dentist have…read moregreat bedside manners.

We have been patients for several years now and are always cared for and treated like family. Katie…read moreat the front desk to Shannon & Stacy at check out along with, Aileen and of course Dr. Taylor all set a standard of excellence. We appreciate you very much. Scott & Kelly Siperko

Must READ!! I was advised by my legal representation not to leave this review yet; but in an…read moreeffort to prevent someone else from encountering the same bad experiences I had, I've decided to move forward with this review. My experience with this office was very disappointing. I had a front tooth I needed an implant on and went to Dr. Fretwell to have it completed from start to final restoration of the crown. Before scheduling an appointment to begin, I met with her and asked specifically, "Can you make this tooth look like the crown beside it?" I was told, "Yes, absolutely. We have multiple labs we can use that will be no problem." So I decided to move forward with the treatment process and took $2,025 to start the process. First step was to remove the tooth which led to my gum being split up to the root tip and stitches which took 4 months to heal and gum tissue to grow back down in to place. Next was the implant which gets placed and down to the final stitch being in place, I told her I could feel everything but was told rather than stick me with the needle again she would go ahead and put the last stitch in. This stitch was from the pallet forward and the pain was so bad I almost got sick. Which led to her numbing me again anyway. Once again, the gum tissue was split open but eventually grew back down while waiting for the implant to heal properly. Now its time for the final restoration. I have the impressions and Im excited to have this all put behind me after nearly a year of dealing with all of this. I go in to have the crown placed and its an oversized crown that extends over the gum tissue with pink at the top of the porcelain crown. I rejected it and 4 other tries from the lab to make it look right. Even the assistants in the office said, "That cant be right." I was told by Dr. Fretwell that it was from bone and gum loss... well I wonder why I could possibly have gum loss when its tore open and made to heal repeatedly!!?? So, after several tries and me not being happy with the result. If you can imagine a HUGE tooth next to a smaller front tooth .... hideous!! I was presented with an alternative to achieve the aesthetic look that I was originally promised. The 2 options were to have the crown lengthened on the other front tooth and replace that crown or abandon the implant all together and go with a bridge. I was told my crown on the other tooth needed replaced anyway because it was fractured... but turns out after a second opinion... It was not! On this option... she did offer to pay for the pontic on the implant tooth which would still result in a whole lot more money out of my pocket. Now it has been nearly a year since I started the initial treatment and I will not be stepping back into this office nor will my 3 sons that used to go here. I will be finishing up restoration elsewhere. Beware of this place if you value your smile and money!

I Cannot say enough about Dr. Miolen and his whole team. They are hands down the best dental…read morepractice I've ever been too. If you are looking for the very best, qualified, companionate , knowledgeable, experienced Dentist and staff... They are the ones hands down! From the time you walk in the door until walking out there is literally no other that compares to Dr. David Miolen and his whole staff of angels

First, let me state how much I despise having any dental work performed. That being said, Dr…read more Miolen and his staff are truly exceptional. The work performed is always of the highest quality and done in a timely manner. In conversations, I always suggest Dr. Miolen and do the same here.

Today was my appointment for teeth cleaning, and met Connie, who did an awesome job!…read more The staff are cheerful, friendly and knowledgeable. Highly recommend for all your dental needs!

Robin did an excellent job cleaning my teeth, checking gum health, reviews my chart for anything…read morethat would need monitored again. Thank you!

Had my first appointment with Cleveland Dental today. Amanda did an exceptional job cleaning my…read moreteeth, and was happy to address any concerns I had. Then Dr. Ernie completed a thorough yet gentle exam while explaining what I was seeing on my x-rays. Everyone I encountered from the moment I walked into the lobby was extraordinarily kind and professional. I highly recommend Dr. Oyler and his top-notch crew for your dental health needs.

Please ignore the negative reviews here on Yelp. I have never had a bad experience at Cleveland…read moreDental. If anything I would say that over the years I have had an exceptional experience every time. To address other reviews I saw: there is a new office manager. She has been nothing but kind to me and others I have seen her interact with while I've been in the waiting room. I also have not had any billing issues at this office. I wanted to take the time to write this review, because the staff here has treated me like family. I love the cozy environment here, and I think that is so important when going to something so nerve wracking like a dentist appointment. The facility seems as though it has been getting a bit of an update inside. It's very clean and sanitary. Dr. Ernie is professional and seems well educated in what he does. I have had many bad experiences with dentists in the Chattanooga area. I make an extra effort to go to Cleveland just to go to this office. I hope you give them a shot after reading my review, because I would love to see them sticking around for many years to come.

Some of these reviewers must be talking about another Timothy Ray. I recently had my first…read moreappointment and found the staff to be friendly, joking among themselves and even included me in the back and forth. Check in was a breeze as I had no paperwork to balance on my lap and the assistant took care of everything with a few questions. The hygienist took the time to explain each step and did a through job of x-rays and cleaning, always sensitive to my needs and comfort. Dr. Ray took the time to go over my situation and made excellent recommendations for my own home dental practices. He knew what to recommend because he took the time to learn about me and I appreciated that. While Dr. Ray's office is equipped to handle quite a few procedures, I never felt pressured to do more or spend more, but I now know my options and will have more work done in the near future. I definitely rate my experience as 5 star.

The place is quite busy not because it's of particular talent/skill, but because Cleveland is…read moregetting so populated. There's much better Dentists in Chattanooga. I've had much better experience with some of the downtown offices there. I got some cosmetic work done here didn't turn out well.

MI always am treated as someone when I visit. The staff is personable and always adheres to my…read moreneeds. I am thoroughly pleased when I am scheduled for an appointment.

A friend recommended Dr Carson. He is amazing! He pulled a tooth and recemented part of my former…read morebridge without pain. I went back for a cleaning and he did a very thorough exam. He is very good at telling you what he is doing. I'm thrilled to have found such a great dentist in Cleveland.

The best! I got 10 veneers and they look beautiful! He is so gentle and kind! I'm go glad I came…read morehere! Dr. Beard and his staff are the best out there!