Their MISSION has been to provide the best care & support for those who are sick, the family, and…read moreeven paid caregivers. We focus on our level of care being intimate, keeping the number of patients that a nurse care for a lower amount than other agencies. Medicare pays for the medical team, supplies, bath aid, clinical support team, supplies, equipment, and even the necessary medications 100%. Call with any question, you don't need to wait for a doctor to tell you when it's time.

HeartKeepers provided skilled, compassionate, and personal in-home care throughout the final years…read moreof my grandmother's life. I would recommend their services without reservation.

Heartkeepers took phenomenal care of my mother for the last years of her life. They became extended…read morefamily to us. They were always very professional when dealing with her physical and medical care, but also thoughtful, engaged and committed to her emotional wellbeing. She was safe, happy and content in their hands. We never received a call asking us to solve a problem or issue that arose. Instead we would receive a call describing the problem and what had already been done to resolve it. Their care for our mother was remarkable.

This is an excellent company. The staff is professional and nice. The aides and nurses go above…read moreand beyond.

Good private medical care is so hard to come by, so I'm writing this review. This company is so far…read moreabove any we have had over the years that my family can hardly believe it. We have horror stories that I won't go into, but Uptown has changed all that. We NEVER worry that the nurse aid will be a no-show, even during the storm. Our primary caregiver, Amy had arranged to stay and the owner brought her supplies!!! Bruce is so involved with every aspect of this company. Same goes for the RN nursing director that is involved with every part of my mothers care even though we only have nurse aid care at this time. Kathy is wonderful and I think she said she's been the director for 21 years of the 30 year company. So here's my advice learned from past mistakes we've made. If the company is a franchise homecare business and if not run by an RN, DON'T hire them. They don't have the investment in your family that this company has and staff will leave before the next person shows up without letting you know??..it happened to many time to count! I heard about Uptown from a nurse while my mom was in the hospital. She had a PULSE STAFFING badge and when I asked, she said she was a contract RN. She was my favorite and she told me about Uptown which is the same company as PULSE. I'm very grateful! I've been wanting to write this for months, so hope it helps someone avoid the issues that are so hard to deal with on top of having a loved one that needs care. We are in the Galleria area, but I think they also cover other areas.

Could not be happier with the staff and quality of care my husband AND I are receiving! Asad, who…read morebathes/showers him 3x wk, is so gentle and thorough caring for my husband. He greets him by putting himself at my husband's level to talk with him, as he has dementia/Parkinson's & currently bedridden. I feel Asad is one of God's earthly angels! Lilly, our Hospice nurse, is an absolute gem! She visits 2x a week, checks him from head to toe and provides impeccable care...always gentle, very caring & helpful in so many ways. The staff that I have met/talked with genuinely care and always available to help with our needs...equipment,meds, supplies quickly provided! I can't exclude the office staff as they are friendly, attentive & ready to serve. Stephanie, Social Worker, always available, efficiently provides answers to my many questions & concerns. Chaplain Alan, a gentle soul, comes for visits & prays with us. Such a sweet man! We are truly blessed to be with Oasis Hospice care!

My husband was with Oasis Hospice recently and the care he received was amazing. Dr Latthe, the…read morenurses, aides and supportive care were all so attentive and knowledgeable. They all went over and above in caring for him, meeting needs during his decline and supporting our family during this difficult time.

Working for SilverSpring rehab is a pleasure.The co is very supportive and try their best to find…read morecoverage for all their patients which can be difficult at times.Staffing pts depends on the nurses skill level, location of pt to nurse and the desired hours of both pt-nurse Silverspring tries hard to staff their pts daily and address pts-nurse concerns immediately if possible.I get paid like clockwork every 2 weeks. I recieved a bonus at christmas time...silverSpring has always been good to me. Currently employed at silverspring Pkeffer

I called Silver-Spring Healthcare Services when I was having a horrible time with hospice services…read morefor my dad from another company. Olu and staff were so compassionate and helpful. They jumped in and were ready and able to help us in less than 24 hours. They had staffing available for 24 hour hospice service when the other company could not provide that. Olu even called to check on my brother and me after my dad's passing. I can't recommend them enough. I never expected such wonderful service and can not praise them enough.

My grandmother was admitted here for short term rehabilitation after a stroke. She was supposed to…read morestay about 20 days, but we chose to transfer her early because we did not feel she was receiving the level of care she needed. She became paralyzed on the left side of her body and came here specifically for therapy and rehabilitation to regain movement. During roughly 13 days at this facility, she only received therapy a few times. It reached the point where my family had to step in and do much of the work themselves like massaging her, helping move her limbs, applying lotion, changing her socks, and trying to keep her comfortable because staff did not seem to be attentive to these basic needs. For a rehab center, this was extremely disappointing. My grandmother is diabetic, non verbal after her stroke, and fully dependent on caregivers. We were told she would be checked every six hours, but this schedule did not feel appropriate for someone in such a vulnerable condition. She spent long periods bedridden and developed significant discomfort, especially from not being repositioned frequently. Watching her in pain was heartbreaking. There were also interactions with staff that felt unprofessional and dismissive when we asked for help or clarification. Instead of compassion, we were often met with rude tones or comments that made it seem as if our questions were an inconvenience. This made it very hard to trust that our grandmother was being treated with patience and respect. We also observed other concerning situations in the facility. For example, we repeatedly saw residents sitting uncomfortably in wheelchairs without assistance, including two residents who had to push each other because staff were not helping them. These kinds of things raised serious concerns about overall attentiveness and staffing. To be fair, not everyone here was uncaring. Michael, Wanda, and Becky consistently showed kindness and compassion toward my grandmother, and Wanda helped arrange additional care and testing when we voiced our concerns. We are truly grateful for them. Unfortunately, not all shifts had staff like them, and care depended too much on "who was working that day." Based on our experience, I would not recommend this facility for loved ones who cannot advocate for themselves or who are fully dependent on staff for movement and communication. Vulnerable patients deserve consistent, gentle, and attentive care, not minimal check ins and families doing the majority of the work. We ultimately transferred my grandmother to another center, where she is finally receiving the care she needs. I hope this facility seriously improves staff training, professionalism, and basic patient care, because the people who live here deserve better.

Sharpview exceeded our expectations…read more Their staff including management, nursing, PT & OT have been excellent. They truly are easy to work with and attend to my father's needs.

The answer to your prayers for comfort, peace of mind and professional care for your loved ones who…read morerequire 24 hour care , love and assistance. 2 years and Mother loves her "apartment" LOL

Our mother was in this facility for a little over 2 months and we could not leave soon enough. She…read moreneeded some extra care and the facility stated they could handle but as soon as mom got in the door and they had our money they suggested 'Hospice Care', this way they could have her there and do as little as possible, which is exactly what happened. A few of the girls were caring and knowledgeable (about 3), but others did not know and/or were not properly trained to handle a peg tube, and other, creating some accidents and unneeded stress among other issues! Outsiders even told us that there were better places and to get out as soon as possible. Management made promises and of course they want to get you in the door but buyer beware, once you are in you better be there just about every day to check in or who knows how your loved one will be handled or treated. They keep surveillance cameras for their benefit but won't allow you to have any - wonder why? Oh, they are nice enough and rapidly made changes and kept our monies instead of acting in a more professional manner after saying might give back if another party moved in. Well the other party was in within the day and no monies were refunded. All in all they are one big smiley face that's not so kind with not so well trained staff for the ones really needing the care. There are many other wonderful places that truly care. We know and have found one now with a night and day difference. So if you are considering this place do not be misled by the presentation - Beware!

I've worked here for 8 years and all I can say is this place is beautiful and one of the best…read moresenior facilities I've worked at in my 20 years in this field. Highly recommend the village at gleannloch for all your senior needs from memory care, skilled nursing, assisted living and independent living.

My mom has lived in an Independent Living apartment at The Villages of Gleannloch Farms for 3…read moreyears and I cannot tell you what a blessing this community has been to her and to our family! The recently remodeled décor is beautiful, warm and inviting and they offer every level of care from independent living cottages and apartments to assisted living, memory care and even skilled nursing. But the staff is what truly sets VGF apart from the rest. The professional and knowledgeable office staff, the fun and creative activities directors, the friendly and accommodating dining team, the nurturing caregivers, the helpful and responsive maintenance teams, the kind and thoughtful onsite pastor, the proactive and caring nurse navigator, the beauty shop gals, the helpful drivers and everyone in between, the VGF staff truly cares about each resident and makes everyone feel right at home!