I recently moved my father to Good Living Community and I couldn't be more pleased with my…read moredecision. My first step was speaking with the owner (TT) and he made me feel at ease and comfortable with checking the place out. I then flew to Houston and toured the place and the facility was very clean and the staff was very friendly. TJ, the manager (is a gem) has been so nice to work with, extremely helpful and gives me updates on my father (I am in a different state). Every time I talk to my father he tells me that everyone is very helpful and very nice to him! Picking a new home for an elderly parent is such a difficult and overwhelming process, Good Living Community made the decision and transition so much easier. Highly recommend!

My Mom has been through hell for the last 6 months, lost both legs from thigh down (Vascular…read moreDisease not diabetes). I was given the name of Good Living Community Care by a placement company (sorry can't remember who but she was great too!) After 2 full months here at GLCC Mom has not been sick ONCE! The other $8500/mo. nursing home she was in the emergency room 3 times. Mom is happy and healthy and lucid finally. the Manager, Monica, is a real gem and God send. Everyone at this very personal care facility is helpful, accommodating to the point of unbelievable and just as sweet as can be. Wanni, the Asst Mgr, (def not spelled right) is absolutely fabulous, keeps Mom company, interacts a lot with her and makes her laugh. SO GOOD TO SEE! They even have a wonderful stylist who comes to make Mom feel beautiful, Iris Giron, washing, cutting her hair and doing Moms nails and she's very affordable. Speaking of which for all this personal care I pay less than 1/2 of what I was paying at the nursing home. Maritime Pharmacy, takes care of all Moms meds, they have a RN visit as needed and a physical therapist 2x's a week. I could go on and on about how wonderful this place is!

The Com For Care located on Oyster Bay St in Sugarland does not keep their promises and will let…read moreyour loved one die while suffering. The caregiver is the only positive thing about this company and the kitchen was clean, other than that: HORRIBLE EXPERIENCE. As a hospice RN, I can honestly say that they broke many guidelines and DEFINITELY did not provide appropriate end of life of care for my father. No pain medication for a dying person who could barely speak with a broken hip is not only a hospice guideline violation but it's inhumane. The hospice provider is GENCARE Hospice. RUN!!!! I was assured of updates, as well as promised that I would be given enough time to come be with my father so he would not die alone. I was notified 1 hr and 40 mins after he passed. He was receiving a "bed bath" when he passed. Any decent and compassionate hospice provider would have respected my requests that he not be moved unless absolutely necessary - because he screamed at the top of his lungs in pain. When I requested that he be given pain medications, at the very least, before they repositioned him, the hospice nurse justified not doing this by saying, "You know that no matter what we give him, he's still going to scream. A broken hip hurts". WHAT? I was blown away. I've never heard a more ridiculous answer in my 32 years as a nurse. Oh really? Then why wasn't he getting medicated regularly? She finally agreed to medicate him before moving him-which I have zero faith that she did. In hospice, a good nurse can tell when a patient is "active" which means the patient has hours -maybe days to live. No one there could tell that. I showed a video and photos of my father to MD friends and the owners of the hospice I work for and they were appalled. He was breathing 32/min... a clear sign of distress and screamed when I touched his head. All of my coworkers said he was "active" at that time. Not the Com for Care owner and certainly not his horrible hospice RN could see that. Every human being deserves to die pain free and with dignity. Do not trust this home with your family member and DEFINITELY DO NOT USE GENCARE hospice- unless you want your family member to suffer.

Com for Care is a wonderful place. We needed to move my wife's 87 and 93 year old parents from…read moreanother assisted living facility because they both needed more care than they were receiving. We did a lot of research and spoke with a number of places. We were also in the midst of some extremely difficult health issues with other family. We have been so pleased with the care our parents receive at Com For Care. The staff is positive and thorough and stable. The stability in a business of high turnover is highly unusual and a reflection of the long history of Com for Care and Ann's leadership. There really is not a comparable place that we have seen or even heard of. Our lives were changed once we moved our loved ones to Com for Care.

My grandmother was admitted here for short term rehabilitation after a stroke. She was supposed to…read morestay about 20 days, but we chose to transfer her early because we did not feel she was receiving the level of care she needed. She became paralyzed on the left side of her body and came here specifically for therapy and rehabilitation to regain movement. During roughly 13 days at this facility, she only received therapy a few times. It reached the point where my family had to step in and do much of the work themselves like massaging her, helping move her limbs, applying lotion, changing her socks, and trying to keep her comfortable because staff did not seem to be attentive to these basic needs. For a rehab center, this was extremely disappointing. My grandmother is diabetic, non verbal after her stroke, and fully dependent on caregivers. We were told she would be checked every six hours, but this schedule did not feel appropriate for someone in such a vulnerable condition. She spent long periods bedridden and developed significant discomfort, especially from not being repositioned frequently. Watching her in pain was heartbreaking. There were also interactions with staff that felt unprofessional and dismissive when we asked for help or clarification. Instead of compassion, we were often met with rude tones or comments that made it seem as if our questions were an inconvenience. This made it very hard to trust that our grandmother was being treated with patience and respect. We also observed other concerning situations in the facility. For example, we repeatedly saw residents sitting uncomfortably in wheelchairs without assistance, including two residents who had to push each other because staff were not helping them. These kinds of things raised serious concerns about overall attentiveness and staffing. To be fair, not everyone here was uncaring. Michael, Wanda, and Becky consistently showed kindness and compassion toward my grandmother, and Wanda helped arrange additional care and testing when we voiced our concerns. We are truly grateful for them. Unfortunately, not all shifts had staff like them, and care depended too much on "who was working that day." Based on our experience, I would not recommend this facility for loved ones who cannot advocate for themselves or who are fully dependent on staff for movement and communication. Vulnerable patients deserve consistent, gentle, and attentive care, not minimal check ins and families doing the majority of the work. We ultimately transferred my grandmother to another center, where she is finally receiving the care she needs. I hope this facility seriously improves staff training, professionalism, and basic patient care, because the people who live here deserve better.

Sharpview exceeded our expectations…read more Their staff including management, nursing, PT & OT have been excellent. They truly are easy to work with and attend to my father's needs.

I was transferred to Holly Hall Retirement Community Healthcare (HHRCH) to do rehab after going…read morethrough cervical spine surgery. I found the care to be outstanding! The medical, support staff, case worker, health information specialist, and food service team went over and above to ensure that I was taken care of properly and received real time communications! I am a 20 year retired Navy Chief (Hospital Corpsman) coming in contact with healthcare teams in both military and civilian facilities. I can attest that the professionalism and Comradery at HHRCH is second to none! -I am giving a shoutout to the following at HHRCH 1. Dr. Rajan 2. Victor 3. Cindy 4. Alberta 5. Anthony 6. Brenda 7. Cam 8. Christine 9. Festus 10. Jasmine R. 11. Jesse 12. Kelsey 13. Key 13. Kisha 14. Koko 15. Lyndia 16. Marcia 17. Okwee 18. Reina 19. Rykki 20. Sam 21. Stanesha

They treated my grandmother very very well and she deserve to be treated well but for six years not…read moreone complaint

My mom was at Optimum Personal Care in Missouri City for the last year of her life. I wish we had…read moreknown about them earlier, as it was so much better for her than Memory Care or Skilled Nursing Care. The staff ratio was better also and she was well cared for. They have beautiful grounds and she was able to go outside which she loved. The staff were kind and caring. She was able to rest in a recliner chair as opposed to wheelchair. We are indebted to the staff at Optimum and the Hospice team for their expertise and end of life transitioning. Glenda Cooley

I don't know why I forgot to write a review for Optimum Personal Care but I shouldn't have let it…read moreslip my mind. I found out about OPC after my aunt was no longer able to live alone. OPC was a dream come true. This is a small, family owned care facility. This place reminds you of home. The workers are caring and always knowledgeable about what's happening with every resident. Don't be surprised if you see the owners spending the day with patients. Everyone that works here cares for the residents. Loved ones are free to come and visit anytime. My aunt lived there for eight years and I was never disappointed. Even though my aunt is no longer living, she was always happy and I'd recommend Optimum Personal Care to anyone looking for a facility to care for your loved ones when you can longer do it alone.

They were incredible with my mother in law as well as our whole family. Very attentive, extremely…read morekind and helpful in every way from in person care to helping with all things medical. I highly recommend them.

My 93 year old mother in-law is being served corn dog and pizza for dinner. The food sucks. Not…read morerecommending you bring your loved ones here. Sorry to see that our beloved retired Priest and Nun's are having to eat the same crap. Shame on the Catholic diocese of Galveston Houston on how they treats or people this way.

Family Tree in home Caregivers provide excellent, compassionate care to their patients. The staff…read moreis responsive to changing needs and Alex Bonetti has always been available to help anytime I've called on him to help set up care for someone in need. I recommend them highly and without reservation.

Very pleased with Family Tree. The caregiver who sees my wife is always prompt and compassionate…read more She is flexible and seems to know what works given my wife's disabilities. If I have concerns about anything I always get very good service from the staff at the office. I would heartily recommend them to anyone looking for care for a loved one. Bill U

If anyone has to go through the experience of having to select an at home hospice care service,…read moreBayou City Hospice would be the perfect decision. I had the unfortunate pleasure of working with Bayou City Hospice and EVERY single worker (CNA, Nurse, Adminstrative Representative etc.) we encountered exuded an impeccable level of genuine care, thoughtfulness, and empathy that made the level of sadness/mourning that my family experienced (daily) while participating in at home hospice, just a little bit more bearable. The training that each worker experienced as it pertains to bedside manner and just seeing a patient and a patient's loved ones was evident with every encounter. It is clear that they instill in their workers the importance of tenderness, thoughtfulness, and care in a very effective manner. I hope to never need to need hospice care again, but if I had to, I would definitely start with Bayou City Hospice.

We were initially thrilled to have Bayou City Hospice provide care for our father, but our…read moreexperience has been extremely disappointing due to repeated failures in communication and follow through. Our assigned case manager, Rebecca (Becky), has shown a lack of competence in managing even the most basic aspects of our father's care. We were promised our very first nurse visit on a Friday, but that appointment was completely missed. After multiple calls, we finally tracked down Becky for an explanation - only to learn that the designated nurse was on vacation and no replacement had been properly arranged. As a case manager, one would expect her to be aware of her nurses' schedules and ensure continuity of care. Since it was already late in the day, we agreed to wait until the following Monday to meet with the designated nurse, along with the social worker, to minimize disruption and stress for our father. On Monday, however, a completely different nurse arrived (again not the designated one), who was still on vacation. On top of that, we had to chase down and double confirm with the social worker ourselves, even though we had been promised both would arrive together. When we followed up with Becky to understand what was happening and to express the strain this constant rescheduling placed on us (since we were repeatedly having to take time off work) her response was flippant and dismissive by implying that we were difficult and suggested we simply apply for FMLA leave, effectively shifting the blame onto us rather than addressing the underlying issues. To make matters worse, when we called the main line to express our concerns, we were told our file stated we had "declined 24-hour follow-up visitation." This is absolutely false. We never declined visitation; Bayou City Hospice simply failed to send a nurse on Friday due to their own internal miscommunication and lack of organization. Fast forward to today: we had finally rescheduled for our designated nurse to arrive at 9:00 a.m., only to receive a text confirming they would actually come at 10:30 instead. This constant shifting of schedules is exhausting and cannot keep happening. We haven't even officially started my father's care and yet Becky has already demonstrated that she cannot manage the most basic responsibilities. The other members of the organization have been nothing short of pleasant and extremely helpful (when we can actually get ahold of them or meet them in person).That said, we do not recommend that Becky continue in the administrative role. Despite her efforts, she has demonstrated that she is not able to meet the responsibilities required of the position.