We recently moved our mother into the Ella Springs Senior Community Living Community. It was a…read moredifficult decision, as she had been functioning on her own in an independent living facility. (She will turn 92 in just a month.) The attention to her daily needs has been both refreshing and urgently needed. Until we moved her to Ella Springs, we didn't realize how much neglection had been occurring on a daily basis. Although we've all pitched in and tried to help her, in the end, she was living on her own and insisting she was OK, living independently. Although the move was emotionally excruciating, it was the VERY BEST THING we did for her. She is already stronger physically due to eating 3 meals a day. No more, "Oh, I ate. Don't worry about me", that she would tell her 2 sons. Now, we know, she is eating and it is apparent that she is thriving. For anyone struggling with the decision to move a loved one into Assisted Living, please make your decision based on health, safety and peace of mind. Eventually, your loved one will adjust and be better off for your proactive decision. With empathy, Barbara's Clan

Please do not put your elderly loved one in the memory care unit here. They have 2 caretakers for…read more20 people. My mother was verbally abused often, like the caretakers aren't trained for dementia. I went down there with videos multiple times. They did not check on her one night for 17 hours and by the time I got there, her pillow was saturated in urine. She went in there on a walker and fell several times. They put her in wheelchair, I asked them to stop multiple times. She hasn't walked since. The last night she was there, the workers dropped her in the floor, naked, and stood there belittling her for 20 minutes. They kept telling her to get off the floor, when she can't even walk. They finally had a young man who picked her up and threw her in the bed, then started laughing. I can't undo what happened to my mom. This place is awful. BEWARE. Shame on the owners of this place.

Jack has been working with my family for the last 2 years. He helped my in-laws find an IL living…read morefacility and is now helping my FIL find an AL facility for my MIL. He also helped me find...on very short notice...the perfect Memory Care unit for my mother. He is thorough and thoughtful in his research and advice. He is kind and compassionate (this is a very difficult and emotional process). And, he is the epitome of patient and understanding. I could not recommend Jack highly enough. I am grateful to him for all he has done for our family.

From the owner: Senior Care Authority is your advocate for Elder Care. We offer no-cost placement services and will…read moreguide you through finding care options based on your loved one's needs. We also offer family coaching, Alzheimer's and Dementia placement services, stay-at-home care plans, and long-distance visitations. We will answer all of your questions and give you the latest information regarding Coronavirus placement. We offer on-site or virtual guided tours of facilities. Contact us when you need help - We're here for you!

Generally good care. Office is a bit disorganized. Both male workers we had left an odor of pot…read more One of the female workers appears to have taken liberty with a gas credit card. Will not use them again.

From the owner: Brookdale at Home is an in-home services agency with decades of experience providing care at home…read moredesigned to help you retain your independence longer. Our skilled caregivers can help with housekeeping, meal prep, pet care, medication assistance & more.