You know how you hope and pray that you never need to get towed? Unfortunately, things happen. The…read morefolks at Memphis Wrecker were so accommodating and helpful, and if I need anything like this again, I'll absolutely call them. Their communication was amazing, and my car was picked up within 15 minutes!

Both times I have had to use Bartlett Towing, the guys driving the truck have been very friendly…read moreand helpful. The cost of the service is not out of range and is a good value.

First, the way this company responds to reviews it doesn't like is very unprofessional…read more If I could give a zero star rating I would. When I called to inquire about Bartlett Towing's involvement with ICE the office personnel hung up on me twice and then logged my number rather than having a civil conversation. Then, when I left a review regarding my experience, Brandon, an employee, became angry and was very unprofessional, and ended up threatening me. This seems to be the order of business with this company. As I've seen, another threat has been made to someone who left a review that was not well received. Because of his threats, I found it necessary to copy Brandon's comments for my protection. His comments have since been removed. I guess this is how this company operates its business. I know I will never do business with them. It is just as easy to be nice and honorable as it is to be dishonorable.

Have been going to this repair shop for years. Recently had a transmission warning light appear…read more The shop estimated the repair to be about $1500. When I went to pickup, the bill was $1100 (because it did not take as long to repair as they estimated). SOLD!

Tried to charge us $140 just to put a tire we already had on our SUV. My husband talked them down…read more$100. It took them longer to put our info in the system than it did to put our tire on.

Too expensive $350 for 4.5 miles…read moreTo me that is a lot of money for that distance. And it was 90% highway.

Transmission went out around 1am and I called around and called around.... Could not get a tow!…read moreFound this company and the were super responsive and came within 15-20 minutes!!! So thankful for them and they definitely have fair pricing and they are friendly!

Got here in good time. Bobby is very friendly and professional, as is customer service. I…read moreappreciated them getting me out of a bind.

I hit a pot hole on I-40. My tire was immediately flat. I am a 58 yo woman working the night…read moreshift at fedex, so this was 2:30am. I know how to change a tire in theory, but have never actually done it. Using the progressive roadside app, I was given an ETA of 60 to 90 mins. The driver was at my car in 45 minutes. He had the tire changed in 5 minutes. He was polite and concerned. I was happy to be heading home. My tire is ruined but my day isn't. ​

They tried to accommodate my desired tow time but ultimately could not make Thursday evening so did…read moreit Friday morning. The price was seemingly a bit high but I didn't have the key and the wheels were locked, and they didn't charge me more to come back out a second time. Mechanic made no reports of any damage to the car, so overall I'd recommend.

Barrett's Towing and Recovery saved us at ONE in the morning. Rachel was the calm voice on the…read morephone and Marlon was there in 20 minutes to tow our car home. I am so grateful for these helpful people in such an emergency. In a time where customer service has become so rare, this company showed up - calmly and quickly - to do a fabulous service. Thank you, thank you, so much. I'm tearing up my AAA card.

The Subaru had a low rear tire. Subaru Roadside had John from Blockchain Towing there in 10…read moreminutes. John diagnosed the problem immediately, offered to plug the tire if that would save me going to the dealer, but we're still under warranty and didn't need it. John was very personable, professional, knowledgeable and efficient. The whole process took less than 30 minutes. Thank you!

Fast and efficient service! My car battery was dead. Edward arrived less than 15 minutes from the…read morerequest through my insurance provider's roadside assistance service and tested and installed a new battery in just about the same amount of time.

I wouldn't bring my car back here even if it was the last shop within 1,000 miles…read more My husband and I were in an accident a few years ago in our SUV. I chose this shop because of all the raving reviews online but now I feel as though they were all written by the employees and family members because there's absolutely no way people are actually celebrating this terrible work they do. There was also a nasty worker there named Rebecca Ellegant at the time who was probably the most unpleasant person I've ever had to deal with and coming from NYC, that says a lot. I still have the emails of her being horrible so I'm glad she was let go. After they "repaired" my vehicle. We flew our regular mechanic out from NYC to check the car. When we pulled up, the hitch step in the back was put on literally at an angle, they never fixed the exhaust pipe that was PUSHED numerous feet into the vehicle undercarriage until I asked them why it wasn't repaired. To top it all off, the bumper has MASSIVE gaps between the rest of the car and the bumper itself, which were never there before. I addressed this numerous times and have emails and pictures to prove this as well. After complaining, they said it's because they needed certain OEM parts and that they'll reach out to insurance yet again and get new parts. They got the new part and it was still messed up. The exhaust pipe was pulled and put RIGHT against the hitch step which ended up burning off the end cap of it. It literally melted the end of the hitch step... who doesn't think this through??? Now the hitch gets BLISTERING HOT when we drive the car because the exhaust is essentially sitting straight on it. And to top it all off, the trunk door has been leaking any time it rains this entire time. When looking at the vehicle, you can see numerous areas that the replacement parts were not lined up in which of course causes issues with water getting in. The muffler shop they sent the car to ended up stealing our exhaust cover and said they removed it and "threw it away" because it was rusted.... It's a stainless steel cover. It can't rust. After I demanded they return it, they magically found it and gave it back... with no rust. They handed it to me in a closed taped box. What clowns. This shop absolutely RUINED our SUV, it took them MONTHS to "repair" it and now years later I'm still dealing with the mess of a job this shop did. They had the audacity to send a thank you letter after the fact to thank us for choosing their shop. Choosing this shop was the biggest mistake I ever made when it comes to my cars and the city of Memphis. GO SOMEWHERE ELSE. DONT GO TO THIS SHOP. THEY WILL RUIN YOUR CAR.

Bad service from these guys please take your vehicle somewhere else they are liars I called in…read morecame up here with my car turn me around immediately