Thank you Dale for rescuing me in a Saturday night stuck between Memphis and Nashville on…read morethanksgiving weekend. I can't recommend this company enough. Dale was courteous and kind when I was a disaster after breaking down on my cross country trip.

So my car breaks down on my way to the DMV and runs hot. So I go 5 minutes down the road to my…read morehouse get some water come back and car is gone. The # they give you to call no one answered for a week I called them. Finally got someone for them to tell me to call different # which by the way the lady was very rude. So by this time it's been almost 2weeks still nothing. I got to finally talk to someone and she was very rude to and even hung up the phone. Anyways the people riped me off and took my infinity with no chance of getting it back at all because the tow bill is so outrageous. My suggestion don't ever,ever and I mean ever use this tow company

Raciest! Do not trust them! They are openly discriminatory in their practices when dealing with…read moreblack patrons. Refused to tow my car to a black owned small business for repair, after keeping it for a week. Then after consistent inquiry, they finally agreed with additional $400 CASH, for unexplained fees. Very rude and would not explain the reason for the additional charges to the insurance Company. Everything was covered by insurance, so there was absolutely NO reason for the difficulty! Never trust the Police tow Company!!

From the owner: Ellis Towing & Recovery LLCread more

Too expensive $350 for 4.5 miles…read moreTo me that is a lot of money for that distance. And it was 90% highway.

Transmission went out around 1am and I called around and called around.... Could not get a tow!…read moreFound this company and the were super responsive and came within 15-20 minutes!!! So thankful for them and they definitely have fair pricing and they are friendly!

Went for an oil change not once but twice with two different vehicles, each time I did not tighten…read morethe oil pan bolts and my oil was leaking really bad luckily I caught this in time the first time I thought it was just a mistake but when it happened the second time by now I'm beginning to think it's done on purpose. If you like your vehicle and wanted to run don't take it to these folks. They suggested that I needed all new brake components and I ended up just needing pads.

Been a customer for five years. Donnie and his crew are awesome! They have saved me a ton of…read moremoney on repairs because they correctly diagnose and repair. They stand behind their work and they never try to sell me stuff.