Dr. Goodman, Ted, Yajaira and his team are amazing. They are all kind, patient and very attentive.read more

It wasn't recently but, while my family was under his care, there was not one thing that slipped by…read morehim. I only wish he was still in Copperopolis.

If anyone is looking for DR. MURPHY, he is in Mill Valley…read more It's awful what has happened with the moving around from Prima that became UCSF and then back to Sutter; he's back in private practice and taking new patients. When I went to his new office he was greeted by every patient with hugs, tears and gratitude; Dr. Murphy didn't abandon his patients as these large companies would have you believe. I hope he can reclaim his NAME on YELP. Here's the information for his office: Lynnette, We are moving! Effective March 2nd, 2020 the office will be located at 279 Miller Avenue in Mill Valley. We ask that patients use street parking and reserve the lot behind the building for our patients with a disability or mobility issues. The office will be closed February 28th, 2020 to accommodate the move. We look forward to seeing you in our new office. Please contact us if you have any questions at 415-388-2801.

Tim, You were my…read moredoctor for many years beginning when you were practicing in your office on the west side of Novato. I trusted your advice and treatment and you were a fantastic, friendly doctor. Then one day you vanished. No one at Sutter Health would give any information about you. I was deeply concerned for your well being and have wondered, off and on, to this day what caused your disappearance. I moved on out of concern for my ongoing health issues to Dr Hence in Petaluma, and i have since moved out of state now using Integris which you once told me was a great medical organization. I am pleased to read reviews that you are practicing again and I can finally put my concern about your disappearance to bed. Ron B.

Horrible from just trying to make an appointment with ill - inofrmed receptionists to filling out…read morePAGES of non related information that never even got transferred to the MD and you get to fill out again. The NP was 30 minutes late and I can see why as she is only glued to the screen taking in more non related information. while also reciting other non related medical trends. I never received the simple treatment I came in for. I would be horrified to actually need medical treatment from this office. This office is a Poster Child for how lost our medical system is.

Mediated and rationed health care is alive and well in Marin County. I started a few years ago with…read morea popular PCP, who did ok at handling things until she announced she was leaving marin and the practice. After that I was assigned a new doctor. The young doctor I got doesn't seem to have read my file or done any reading on my conditions, and outright dismissed several suggestions I made. It felt like "you're old get over it", kind of deal. I have several chronic conditions, including a serious side effect from a medicine prescribed by my endocrinologist, who also left the practice shortly after accepting me as a patient. I have received virtually no help in managing them, instead being bounced from specialist to specialist; I might as well not have a PCP. My sense is that these PCP's are seeing so many patients, and given so little time to consider or discuss, that they aren't able to keep up with driving the bus on coordinating patient care. Add to that their terrible phone system, and what seem to be poorly trained office and insurance teams, and I'm sad to say that I suggest you get health care at a different practice.

I have a lot of respect for Dr. Cooper. He's been my primary care physician for 4 years, and I…read morefeel like I'm in good hands.

I have never felt as cared for in a medical setting as I have by this office. All doctors should be…read moremeasured against Dr. Cooper and his staff on how to excel at ones profession, in both knowledge and compassion.

I really liked Dr. Glatt but she retired in 2022. After that, yes, it was difficult to get an…read moreappointment. In 2023, Sutter closed the Novato office. Now, if you live in Novato, you have to drive to Sonoma County (Petaluma or Rohnert Park) to see a doctor. I am planning to switch doctors, don't want to drive when I'm sick.

Stay far away from this doctor -- she might, for example:…read more * miscategorize your visit and not provide basic care so you have major out of pocket expenses; * forget she's ever seen you before, not review your patient records, and then ask you to fill out new patient forms on a repeat visit; * tell you she has no expertise or knowledge of an ailment and will need to refer you, but yet spend the entirety of the remaining time being overtly rude and skeptical about something she just told you she knew nothing about. She's a giant headache, this one, and not worth even a copay (if you are even lucky enough to get that option with her). Nope!

I am out of town with my family and my son needed to be seen by someone for an infection and this…read moreurgent care was about 40 minutes from where we were staying (closest urgent care) and I made an appointment and we arrived right on time and were seen right away. The woman at the front desk was helpful and efficient. The intake nurse was friendly and easy to talk to and finally Colette the PA that we saw was reassuring, thorough and very kind. She immediately called in a prescription to the closest pharmacy and that was quickly filled. 10/10 would recommend this urgent care.

The receptionist was wonderful from booking the appointment to checking in, it was a breeze…read more I went to this place on the suggestion of my primary care office due to a reaction from a pneumonia vaccination I had on Wednesday. I'd used ice, benadryl cream, taken my prescribed anti inflammatory medications, and then used heat per the nurses advice at my PCP's office. THEY told me if the injection site continues to get bigger to go to Urgent Care. I marked my arm in the morning to keep an eye on it, the area grew from 3 inches to 4 in about an hour, the injection site is hard, hot, and itching. The person who "treated" me suggested ibuprofen (I'm already on a prescription anti inflammatory medication) and hydrocortisone cream (Benedryl) and marked my arm again. She said if it gets worse go to the ER!!! WHAT?? I went there for treatment as my PCP suggested due to my complex medical history. Let me be clear, this was not treatment, this could have been an advice line call. They shouldn't bill my insurance or me for this visit.

My large puppy knocked me down hard at the dog park. I landed hard on the concrete on my 70 year…read moreold knees then slammed my head into the chain link fence, sustaining an immediate visible goose egg on my forehead. I walked up to the counter and stated I'd fallen, that my dog was locked in my car, and asked if there was currently much wait time. The paragon of empathy behind the counter said "May I have your ID and medical insurance card?" I was then moved to the next paragon of empathy who looked me up and stated I had an unpaid bill and would I like to settle that now? I responded I'd not received a bill. She said "Well, we sent one." Then, I waited. Finally, paragon #2 stood up and said since I'd sustained a head injury, they would not see me, and said I should DRIVE MYSELF to the ER, at Novato or Kentfield. Avoid this place like the plague.

Came in today after getting a negative covid test to have something checked out (omitted for…read moreprivacy). The man at the front desk was extremely rude to me and kept interrupting me over and over again telling me to wait outside and would not let me get a word in to explain the situation. I completely understand the reasoning for being outside but I did not appreciate the way I was spoken to and felt greatly disrespected by this man. I cannot stress how upsetting it was to have this interaction. He needs to work on being kinder and more welcoming if he is going to be the one at the front desk. I ended up leaving and walking out before my appointment because I wasn't going to sit there and be treated like that. I hope that he at least gets spoken to about this. Will never come back here again.

I just had my first cupping sessions and Dr. Joy is just as her name - a Joy!…read more Although I was a tad nervous when it started but feeling quite the relief just a couple of days later. I have had chronic upper back pain that comes and goes and Joy knows exactly where the pain points are. I'd certainly recommend Joy to anyone with chronic pain!

This is a great option if you're not too sensitive. Joy is professional and accepted my insurance…read morewith Autodesk, which is unusual. I stopped going though, as I found the treatments to be painful. Sometimes, I had blood dripping down my legs, as I think the needles were too large.

I love Dr. Sockell. I have been his patient for over 10 years. He is thorough, caring, kind,and…read morenever seems to be in a rush. He cares about his patients. I am a home care nurse and is always quick to get back to me. He knows his patients well.

Dr. Sockell has been caring for me for over a decade now and he is, hands down, the best doctor…read moreI've ever had. Insightful, diligent and caring, Dr. Sockell is an old school doc. He takes his time. He's thorough. He's kind. He is responsive. And he's dogged. He's seen me through everything from head colds and dog bites to back spasms and a long-running and difficult to treat illness that he managed to remediate. My grandfather was a doctor, an old school GP who continued doing house calls right up until his retirement. Dr. Sockell reminds me a lot of him. He *knows* me, he cares and he is an excellent physician.