I already reviewed this Dr. But now that I have a new Dr, I'm adding an update. I have discovered this Dr. prescribed me medication I DO NOT need (which I have been taking over a year). I do not recommend this Dr. You cannot be your own advocate. Not only does he talk rudely to you (very arrogant),but he will discuss ALL of your private information in front of other clients (it's how his office is set up). Why even speak in a medical room if THAT is going to happen. If you question why all the blood work (nearly every three months), he will not explain and just have his staff (his wife) call you do inform you that this Dr. has cut you from the practice. Blood work every three months to tell me I need to take vitamins which, by the way, he sells. And will sell you expired vitamins but tell you they are okay to take. Also, if you have any physical concerns he will not look at it directly. Has ZERO interest. He will simply suggest a local whatever Dr. No referral. You are given a business card to call said other Dr. (This was a simple foot issue which did not require said other Dr. - specialist - but ended up having to WAIT over a month to get into other Dr. - specialist who told me I could have had Dr. Lozanov deal with it). read more

Dr Losanov is a wonderful and caring doctor.. Last week I came to see him with some vision problems and inability to drive my car. He thought it could be a stroke and told me to go to the Emergency room. When he found out I would drive myself, he refused to let me go and he DROVE ME HIMSELF to the hospital... How many doctor would have done the same... a BIG ZERO.. Big recommandation for Dr Losanov. read more

I seldom need to see a dr.,but when you do you expect compassionate care. Unfortunately there are incompetent family members working in this office that lack kindness and manners, blocking the professional care that you should expect. It's more important that a clients needs be met politely and professionally than the family members having employment. I will never go back to this health care provider and I don't recommend them. I should have listened to what other patients told me. I gave it a chance. I also might add as an after note that I would not consider this a holistic practice . read more

Stay away! Not holistic at all. Rude and arrogant. Does not listen to you when you speak. He has his own agenda and it doesn't include your needs. read more

The best PCP experience I've had. I have multiple autoimmune diagnosis and Dr Lozanov was the only PCP who listened and was proactive in my treatment. Thank you, Dr Lozanov. read more

My husband and I have been patients of Dr Lozanov for more than a decade, and we are grateful for the comprehensive and thorough care that we have received every time. The doctor has an extensive knowledge of both conventional and natural remedies, and his recommendations have always helped with our health at this advanced age. Dr Lozanov is also staying abreast of new medical developments and is well informed about specialists for specific medical issues and has referred us to the very best. His office staff has always been very helpful and accommodating to our needs. read more

A personable, professional, and considerate medical expert, who is ready to go out of his way to help. Dr Lozanov uses a variety of approaches to diagnosing and dealing with problems, holistic and innovative, as needed, and has seen me and my aging parents through a number of health problems and scares. He has looked after us for years, and frankly I am very surprised to see some negative reviews, which seem so implausible given our experience. Yes, he orders blood work, but that is so he can best see how to help his patients and spot any potential problem. Very happy with him. read more

"We don't do meet and greet" After a change in insurance, I am looking for a doctor and staff that is reachable, competent and responsive and my initial meeting (attempt) was sufficient to let me know I should look elsewhere. I set up an appointment to meet the doctor in person and went early. It looked like I was the first appointment of the day. The doctor was standing in the receptionist area along with three staff people when I arrived. As expected, I was given a lengthy questionnaire to provide my medical history and needs. Then I was told I would need to fill out another form which meant that I am committing to the doctor. I told them I wasn't willing to make a commitment without first meeting the doctor and the staff person said the doctor won't meet me without me first making the commitment. He was standing a few feet away and he couldn't say Hi! We don't do "meet and greet," she said. So, stalemate. It would have been nice to meet the doctor and ask my questions, but I couldn't get past the staff. That's all I need to know. This is not the office for me. I am a professional and run my business in a professional manner. I expect the same of my doctor and staff. read more

Dr. Lozanov has been my doctor for almost 3 years and I have always had a good experience dealing with the doctor or his staff. I have never had a long wait to be seen and the doctor takes his time and is very patient with me. I recently went and saw Dr. Lozanov as I was having bad shoulder pain. I don't like taking pain medication so I was thrilled when the Doctor suggested Laser therapy. A non-invasive / no drug pain treatment. It is a process but after 3 treatments I really start to see results. My pain level has been cut in half and my range of motion has improved significantly. I really can't say enough good things about this Doctor and his staff. I am also someone who does not write a lot of reviews but how they have helped me with my shoulder pain could not go unacknowledged! read more

My doctor for three years now. After two open back surgeries on multiple pain prescriptions; legit pain meds....I was in such horrific pain Dr. Lozanov sent me to get my blood tested...balanced my pain with natural supplements, and although not a cake walk I'm no longer 60 some waiting in God's waiting room! I'm following Dr. Lozanov's "break the fast" diet program and already losing my belly fat. read more

Dr Nikola Lozanov and his office team are the simply the best! My husband and I relocated to the Sebastopol area and spent a lot of time researching medical practitioners. Dr Lozanov came highly recommend by a new friend, so we decided to see if his office was the right fit for us (we are advocates of a combination of allopathic and holistic medicine). From the moment that we arrived in his office, we felt very comfortable. Dr Lozanov and his staff were welcoming, professional and progressive (as observed by the selection of up-to-date health and medical magazines in his waiting area). On a personal level, Dr Lozanov took the time to get to know us and has offered excellent medical guidance peppered with practical health solutions for the past four years. Follow-up by his office staff has also been timely, helpful and caring :) As an aside, when receiving a recent medical scan, the imaging technician commented that Dr Lozanov's office had a reputation for providing excellent integrative medicine (I agreed 100%). I also heard this sentiment echoed by two alternative health professionals in the local area. If you are looking for a wonderful, progressive doctor and a delightful office staff, I would highly recommend Dr Lozanov and his team. We were very fortunate to land on his doorstep four years ago! read more

I came in to see Dr. Lozanov for a physical and was told that routine blood work would be ordered. When I received my results along with a $400 bill, I discovered that it was from a genetic test that had been ordered. Not only was this test ordered without my permission, the results were abnormal. I called the office seeking interpretation of the results and requested a refund for the high cost. I was offered a $100 refund however no explanation for my abnormal labs. About 2 weeks later I received a letter in the mail from his office, stating that he would no longer be able to serve as my provider and that I was removed from his practice. I'm a nurse who understands the importance of transparency and self advocacy. I was very disappointed with his lack of professionalism and inability to perform his duty as a doctor. read more

I am 68 years old. In my time on this earth I have been through a lot of general practitioners. I would venture to guess I have had a least 10 different doctors during my life. So I would say that I have had a lifetime of experience with doctors. I would rate Dr. Nikola Lozanov at the very top of the list of doctor experiences. Ironically, when I retired and moved to Petaluma after living and working in San Francisco for over 25 years I thought I would have a hard time finding a decent doctor. My wife did a lot of research and we were having a hard time finding a well recommended primary physician that would take on a patient on Medicare. Luckily, my wife's doctor recommended Dr. Lozanov highly and said he would take on Medicare patients. I found him to be convenient to my location and thought I would give him a try. I proceeded to set up a 1st appointment and had my records sent from my previous doctor in San Francisco. My first positive feeling was with the doctor's office staff. They were friendly and made me feel like a welcomed patient right from the get go. I really believe the people that support the Doctor are every bit as important as the Doctor himself. Doctor Lozanov is fortunate to have surrounded himself with the staff he has and it is proof of how good a people person he is himself. Then I met Doctor Nikola Lozanov. I found him to be very friendly and I would say he has a great bedside manner. I have never felt rushed during my visits, which is a big plus. Also, I have never experienced a long wait in his waiting room. He listens carefully and was very patient man while I went over my life's experiences with broken bones, diabetes type II, Lyme's disease, hernias, thyroid and blood pressure issues, bouts of depression, the gout and anti-social thoughts. I am trying get my pilot's license and Dr. Lozanov has always been there to help me draft letters to the FAA to make sure I could continue my struggle to pass my check ride. I am on Medicare. Dr. Lozanov is always working to find me the best medicine for my health issues that is still covered under Medicare and still allowed by the FAA. That can be a time consuming and thankless process and I appreciate his perseverance. I was very impressed with the Doctor's approach to using his laptop to keep current with my blood tests and results. Dr. Lozanov has a great web presence at: http://www.nikolalozanovmd.com/meet-the-doctor.html where I can communicate with him very easily. I can ask questions and he responds very quickly. I can also access all my medications on line which is great when I am at another provider like my dentist or my periodontist office and they want to know all my medications. Also, if I have to ask an urgent question I can always leave a message on the Doctor's cell number and get a rapid response. I was so impressed with him that I talked my wife into changing over to him as her primary caregiver. She is also very happy with his services. In December, my wife and I are relocating to Prescott, Arizona. I am so impressed with Dr. Lozanov that I am going to continue to keep him after I move. I will have my lab-work done in Arizona at LABCORP and travel back in my motorhome to see him for check ups. It's one good thing about being retired; you can finally take road leisurely trips. read more

The office took 2.5 months to order lab tests and get the results. The front office staff kept asking me to call the lab and every time the lab said the order had not been received. Finally after three attempts the lab called the office on my behalf. Then after the results were sent to the doctor's office I again had to call to get the results. The return time for a Monday call to the office was often on Friday. I learned to email daily to get someone to respond. The medical assistant wrote on my chart that my body temp was 84 degrees and when I asked why she curtly replied: "We did not take your temperature that day." The number of mistakes, the lack of professionalism and slow return of calls was frustrating and not helpful for my health and well being. I decided to find a new doctor. read more

Doctor Lozanov truly takes the time to sit down with you and go over your condition. He explains the options, approaches the problem directly, and appears to actually be concerned with the issue at hand. His support staff is very courteous and his office is clean. My only complaint appears to be one directed to somebody there who doesn't appear to take phone messages seriously. On three separate occasions I have left messages which have not been returned. On an additional occasion I was scheduled to have some blood work done and my paper work was not sent to the lab by the time of my appointment. It appears to be a follow-through issue, and one which is easily correctable. read more

Found him stubborn and would not listen to you. With holds medication if you do not go in for check up when asked. relies on expensive supplements too much . Was not happy with him expressed this to him and staff and he told me not to come back. Which was good ..found a better doctor for my health. read more

Great person and very Professional , i am glad he is my Doctor Jasmin Bajramovic read more

Dr. Lozanov is a wonderful physician. He takes time to understand your total health and wellness using functional medicine.

Sold me a garbage diet plan that tasted like sh*t! I don't think he heard me talk about my emotional issues. He did nothing.

My dad was transferred to Dr Lozanov when he previous doctor left the St Josephs medical group for Kaiser. From the start I did not like Dr Lozanov. He doesn't listen, he's pushy and rude. I wouldn't really care about that though if he were a good doctor. He orders tons of blood work for all kinds of random things and then prescribed medications or the supplements he sells in his office (very expensive supplements at that). He tested my dad for DHEA and tried to sell him supplements to fix his low DHEA, just one of many examples. For instance he ran reverse T3 testing on my dad and then prescribed levothyroxine for his low thyroid even though he had normal TSH and T4. My dad had congestive heart failure, having thyroid meds unnecessarily could've killed him. When I emailed that to Dr Lozanov his response was "If you are concern about the medication he does not need to start the medication." My dad's blood pressure was a little high so Dr Lozanov's answer? Quadruple the meds! Who does that? He would also randomly add diagnoses to my dad's chart like COPD, he's never had that or been checked for that why is that on there? When my dad was having trouble walking after being stuck in quarantine during COVID it took 4 months to get a referral to PT. He put that my dad was allergic to clindamycin which he's never even had, but didn't add that he had an adverse effect from gabapentin even though he had major hallucinations and aggression when he took it and we had a multipart conversation about that. There's so much more. He'd sweet talk my dad when we'd go, so my dad liked him, but he's a horrible doctor. Even at the very end my dad needed hospice and he referred us to a hospice company based out of Solano County, so all our hospice workers were driving down from Fairfield and referring meds to a pharmacy in Castro Valley. Today we needed a nurse when our dad took a turn for the worse and it took six hours for the nurse to go to Castro Valley to get meds and then drive down here to Rohnert Park. Everything he does is incompetent or dangerous. I cannot recommend you stay away from him strongly enough. read more

This Physician is by far the very best I've ever seen. I have taken my Husband to many Dr's and he stands out as the very best. My husband has been a Diabetic since 1995 we have never been able to control in diabetes, not because he eats all the wrong foods the meds just have not worked. Our first visit with him he took him off the lorstatin for Blood Pressure this was before they recalled it (said it was not a good med) put him on a new insulin and for the first time since 1995 his blood pressure is down and his diabetes is under control. He is kind and listens to you when you are telling him your problems. We are grateful we found him. THANK YOU DR LOZANOV for saving my husband.... read more

Dr Lozanov is simply wonderful. He is thoughtful and caring. He truly listens to his patients and discusses treatment options thoroughly and answers any questions. His office staff are helpful, attentive and competent. We are very happy to have him as our family doctor! read more

I had completely forgotten how positive a doctor's visit could be until i went to see Dr. Lozanov. He was ponctual and in no rush at all. He sat down, asked questions about myself, my health and made efforts to get to know me. That's because he is a fmaily practicioner in the old fashion sense. You can go and so can your kids. He practices old fashion medicine with modern tools. He took all the factors in instead of trying to fix one at the time like my old doctor had done. He sent me to a specialist and it turned out i had something serious that rquired surgery. I had that problem for 4 years and it was diagnosed in a 10mn visit with a specialist. Doctors these days are rushed and bogged down by insurance issues. Dr. Lozanov handles it great and doesn't let it get in the way of patient/doctor relationship. read more

I stared going to Dr. Lozenov last fall because of his yelp reviews and the fact that there just aren't very many options in Petaluma. I only needed a physical for work and found the doctor nice, interested, and thorough. I was happy I had found him. I am a chronic sinus infection sufferer (we're talking 5-8 per year), but I have managed to control this through diet and sinus rinses. This month, I got my 1st infection in a year and went in for meds - I know (after 15 years of this) when I need antibiotics. I went in and Dr. Lozenov did not want to prescribe anything. I can appreciate not randomly dispensing antibiotics, but this was not the case. He kept talking about my needing to be more preventative (which I agree with given how hard I've worked on being dairy-free and sinus rinses, etcetera.). However, despite prevention, sometimes you get to the point where you need an rx. He finally agreed to fill it but really tried to sell me colloidal silver. He used phrases like, "I have a friend who uses it," "I've heard," etc. not very scientific. I asked him about it while breastfeeding and his response was that he thought it would be fine. Big red flag for this momma - he wanted me to buy it right then from him. I told him I'd research it and think about it. I left with a weird feeling. I took my antibiotics and got better just in time for both my kids to come down with RSV. I wasn't recovered enough from my 1st infection and it hit me again, but worse. I waited almost a week, knowing that docs like you to wait to really prove it's what you already know it is. I called (which took me an hour to get through and my message wasn't returned) Dr. Lozenov to see if I could come in or if he would just refill my antibiotic without coming in (I do have two super sick kids). He said no and that he wouldn't see me. Wait until next week and then maybe. At this point I'm sick, frustrated and say I need help today, not next week. His response, if you don't like what I say, find another doctor. Didn't want me to come in even to hear what all was going on. I was in tears. So I am setting about finding another doctor. In the meantime, I think to look into colloidal silver. Are you kidding me???!!! No known medical benefits and a host of terrible side effects (all from reputable sources - I have a Master's degree and know how to research). I was appalled that my doctor would suggest such a thing and even push for it. I felt like he was just trying to make a buck. I'm now glad I'm finding another doctor. Just bummed it's a Friday in a small town and I'm sick. read more

I genuinely give Dr. Lozanov and staff a fair shake. I have never had such a horrible experience from a Doctors office. Dr Lozanov's assistant told us that "he doesn't have the time to sit and e-mail you back" when I simply asked them to e-mail me answers to 4 questions regarding his actions on tests he ordered for my wife and I after being told by the lab and my insurance company repeatedly that Dr. Lozanov's office used the wrong medical codes so we had to pay some of the claim out of pocket. Dr. Lozanov's assistant also told us that "he doesn't call/e-mail patients usually" But as you can see he has plenty of time to respond to negative Yelp reviews that affect his public image. When we simply wanted them to take responsibility for the tests they ordered and properly code them Dr. Lozanov's assistant said "Further he feels that I have spent a lot of time on your case and your wife's case and since we have other patients to help as well, I won't be able to do any further research on your behalf....you will have to pursue this your self." Dr. Lozanov's staff has refused to help us resolve the issue they created and refuses to take responsibility in terms of billing and when you question the actions of Dr. Lozanov the attitude is "that's how it is." They drained my HRA account for a physical for my wife and I. I feel we where extorted. He pushes his supplements and claims that they are not for his own profit. You be the judge on that. Thank god we have insurance 2 visits for my wife and I cost almost 2 thousand dollars. We spent maybe a total of 3 hours with the Doctor. He got paid a lot of money for our visits and he doesn't have the decency to return an email or give us call. This is really unfortunate because my wife and I where hoping to have a Doctor to grow our family with. He could have had patients for life with us. Our trust has been broken with this doctor and we will let everyone we know, know about this. Petaluma is a small town, my family has been here for over 100 years, we know everyone. read more

Love Dr. Lozanov . Great guy. I've had other doctors and more recently Kaiser and not to say that their service is bad, it's just rushed impersonal and lacks any type of real relationship. I truly get the feeling that he cares and has my overall health in mind which I feel is what's missing in the Hospital care environment. Rather than throwing pills at me till my next appointment he gives me suggestions and a plan to live healthier and avoid problems. I used to dread going to Kaiser the long lines at check in and spending time in several waiting rooms until I got to see my doctor, and once I did he was rushed and though generally a good man and good at his job, didn't have the time to get to know me or make any assessment of my overall health or lifestyle. Dr. lozanov also doesn't mess around, I feel I would be wasting my time if I were seeing a doctor that doesn't tell me every time I see him to QUIT SMOKING because again he has my overall health in mind. ( I'm still working on it.) Bullet points would be Friendly, Personal Care , Professional , And Punctual. I mean appointment is at 10:30 your with him at 10:30 kind of punctual. Highly recommended. read more

I cannot say enough wonderful things about Dr. Lozanov. I switched Doctors when I got a misdiagnosis from a new Family Practitioner in town . My In-Laws recommended I go see Dr. L for good reason. Dr. L felt a lump in my Father in Law's abdomen, which turned out to be cancer. The important point here is that my Father In Law. had been to see Specialists that did not detect this! For my visits, Dr. Lozanov has been thorough & thoughtful. He is a gifted Diagnotician. He ordered specific blood work for me & there was the problem! He was very helpful with my options for treatment & open to help treating me with homeopathically. My whole family goes to see him now!!! Lisa, the nice receptionist, is an added bonus. read more

Dr Lozanov is a doctor who cares! He takes the time to go over your health and express his professional opinion. It was him to convince me that my lack of energy and sluggishness was the result of my body lacking D3. Now I take the supplement and feel fantastic. read more

I went to this dr. several years ago when my dr. left petaluma. I was not impressed and quickly moved on. I felt like he was not willing to listen to my feelings and wanted to move on to the next patient. I was nearly in tears after dealing with him. From what I understand, he hasn't changed much. I am sure there are those who appreciate his style. Count me and a few friends out!!! read more

I have been very happy with Dr. Lozonov for many years. I agree with Maxine's review completely. He does not have a filthy waiting room and his staff have always been warm and welcoming. Its more like being with an old fashioned family doc than some high tech mechanical office where maybe if you are lucky the doctor reads your chart. He has always listened and he has a very open mind. He has always been very thorough with me. He orders standard medical tests as appropriate, but at the same time he is always thinking about prevention or getting to the root of the problem. He has referred me every time I have asked. I haven't always like the doc he referred me to, but he listened when I told him about it. Many times, his referrals were spot on. I am 67 years old and have my list of medical issues. When I come back to see Dr. Lozonov, I find out he has learned new things and is finding ways to work from behind those medical issues for prevention. I get the sense that he really cares about helping people be well. He is European and has a different attitude towards herbs and supplements, which he studies, and he truly wants to work with me towards wellness. Yes, he sells supplements, but he tested me first to find out what I was lacking. I was lacking plenty. He does not charge anything more than Whole Foods does for them and he researches the ones he sells or they are sold only through physicians. My ninety year old mother suffered with gastrointestinal issues for over a year and the medications her doctor prescribed for her made her sicker, not better. When my mother's doctors could not prescribe anything to help her, they agreed to have her take the supplements and herbs Dr. Lozonov had given me. She is 100% better on Dr. Lozonov's "prescription" of supplements and herbs, and best of all, has no side affects. read more

completely let down. its apparent he only cares about his patients with health insurance. I was a patient for years, its hard to understand him. I wish i was not honest with him when i told him i used medical mj to help with my back muscle spasms which are very painful. sometimes i need a muscle relaxer when its really bad. he made me feel like a junkie. today i was told that "we werent a good fit". apparently he was dropping me as a patient. wow. thats ok, after i lost my job and insurance, i noticed a quick drop in follow ups with blood test etc. Bad communication with your doctor seems like a bad thing anyway, he just wants insurance money. read more

Dr Lozanov saw my ex-husband and was always very caring, never just pushed him off. Treated him with respect and always kept trying to help him. read more

Dr.Lozanov always takes the time to listen and understand his patients' concerns. He can flexibly move between western medicine and other forms of treatment, as likely to offer medical foods as he is pharmaceuticals. He has made himself available by phone on weekends and once offered to come down to the office on a Saturday to give me access to a medicine I needed. His staff is also always friendly, caring and competent. Two thumbs up! read more

I found new doctors for my entire family in one day, just to make sure we would never deal with "Dr" Lozanov again. Let's start with the dark, filthy waiting room that you have to breathe in while waiting as he chats with pharmacy reps, going on with his ego filled diatribe. Then his ass't leads you into a room, thank goodness, not as filthy as the lobby. She proceeds to ask you all the typical depression issues,though depression has nothing to do with your visit, they seem to do it to everybody. No health questions, just here let me sell you some pills from our personal little pharmacy. This dr. completely disregarded long term diagnosis from previous dr.s, or refused to communicate with specialists about new diagnosis, without a second thought, because, of course he knew better. He would not send you for referrals, and even if he did you have to call over and over to get the office to actually do the referral. I had what it took to force him to refer one of my children and thankfully he had the surgery he needed, but I was too sick to fight for myself. I just had to change doctors. IMHO, This "dr" is far too full of himself to CARE for his patients health. Oh, and thank goodness we moved when we did, my husband had cancer, a huge tumor actually, and he missed the signs. I'm very relieved to be safe from "dr" Lozanov read more

I thought Dr Lozanov was a good doctor at first. He really seemed to care and to try to help my parent who was having memory and other problems. After a while, he seemed to give up and thought my parent should just die because Dr Lozanov thought my parent's dignity was being compromised. Dr Lozanov needs to realize that my parent put me in charge of his medical well-being, not his doctors or Medicare, neither of which really knew my parent or my parents wishes. It is very arrogant of a doctor to assume they know what is best for someone they see for 30 minutes three times a year. For a doctor to kowtow to Medicare and what they think is proper care for the elderly is unconscionable. I will never forgive him for treating my parent like a worthless piece of crap that should be discarded. Never. read more

Just had one of the best experiences ever with a doctor today. Was refered to him by my GYN, having need for a local Family Practice physician. He was obviously caring, careful to spell out details and I like how he seems to avoid treating everything with a pill. I feel like I trust him. There was some confusion surrounding his location, but once that was cleared up the office visit went very smoothly. read more

Personal attention. No rush. I get the feeling he sincerely cares about my health - not something you come across too often these days!

The Doctor isn't a real doctor but rather a dispatcher...If you have an ear infection he will send you to an ENT specialist... If you tell him your knee is sore he will send you to a ortho specialist...If you tell him that you are peeing the way you used to he will send you to a urologist... If he ask you a question like do you smoke he will add an additional 28.00 dollars to your bill....Or if he says you should lose 10 pounds then he adds 50 to your bill..TOTAL FRAUD...NOT A REAL DOCTOR read more

I feel exactly like "Pikea M.. Although I disagree with John C., as neither my boyfriend or I have insurance, yet Dr . L has taken good care of both of us under the circumstances. We both have been honest with him about our history and it has never effected the care we get. He is very good about answering his calls when not in the office and if he knows you and you need something simple and it is the weekend he will help you. He gives samples when he has them and has saved us a lot of money. read more

Since my first favorable review, I have moved on and found another primary care physician. I mentioned in my previous review (8/31/16) that the office phone is not routinely answered. I will change that to almost never answered. I found that I had to leave messages every single time I called, and my calls were often not returned on the same day. In December, 2016 when I was feeling ill and had left 2 messages without a call back, I just showed up at the office. It was a Wednesday afternoon, at about 2:00 on 12/28/2016. The receptionist was the only one there. Evidently, Dr. Lozanov had decided to close the office for the week. The answering machine message did not state this. While I was in the office talking to the receptionist, I noticed that the phone rang a couple of times, which she ignored. What good is a doctor that isn't available when you are sick? I don't care how good he/she might be, if you can't reach them they are useless. read more