This campground unfortunately ranks as the worst we've ever encountered, despite our extensive…read moreexperience as full-time campers. Although we planned to stay two weeks, we cut our visit short by five days due to poor treatment from the staff. Below is a detailed account of our experience. First, I want to recognize a few staff members who were genuinely professional and kind: Courtney (with purple hair), Louise, and Pam from the kitchen. They made sincere efforts to improve our stay. Unfortunately, the overall experience was overshadowed by significant issues with the campground's facilities and staff responsiveness. Here's a summary of the issues we faced: DAY ONE: I used the showers in the women's restroom under the office, and the drain in the first stall backed up, causing the water to rise past my ankles. I called the front office, and maintenance was supposed to be contacted. DAY TWO: The drainage issue continued. I informed Courtney that the shower was still backing up and draining slowly. She called maintenance, who arrived to find the shower clogged. I expected it would be fixed by the next day. DAY THREE: The shower began filling up with water again while I was using it. Standing in dirty water mixed with bodily fluids and plumbing chemicals was extremely frustrating. I reported the issue again, but the man with the Australian accent responded harshly, "This is the first time I'm hearing about this," suggesting it was my fault. DAY FOUR: The shower clogged for the fourth time. I was understandably upset. Reporting the issue again to the same unhelpful staff, the Australian-accented man dismissed my concerns, saying, "I already called maintenance, and they put chemicals in." I requested to speak to the park manager, Carla Jacobson, who would be available the next morning. After getting her information, Pam from the kitchen overheard my frustrations, validated my concerns, and got maintenance to address the issue. When I spoke with maintenance later, they condescendingly said, "We put chemicals in and have been running water for 20 minutes. It's fine," implying it wasn't a problem. DAY FIVE: I met with Carla Jacobson to explain the situation and seek resolution or an apology. Her response was indifferent, merely saying, "ok, thanks." This lack of acknowledgment made it clear that we needed to leave early. We had been living in fear of retaliation due to the poor treatment, which was unacceptable. In summary, this was by far the worst experience we've had with any KOA or campground. Poor facility maintenance and inadequate customer service led to a highly unsatisfactory stay. We spent $500 and faced significant discomfort, including exposure to unsanitary conditions. I'm posting this review as evidence in case of any health issues related to toxic plumbing chemicals. This serves as a cautionary note to potential visitors. Previous reviews also mention similar staff issues, suggesting these problems are likely to persist. STAY AWAY FROM HERE!!!

This place is a typical KOA in that it has attentive personnel, campsites are laid out level on…read moregravel or hard top, and many of support features you would expect to find at a KOA. The staff is busy at this place. You'll see them zipping around in golf carts escorting visitors to their campsites -- why I don't know it's not complicated to get around -- but the site is not massive and it may be. They're concerned about traffic jams or entry into sites from the right direction without clogging up traffic on the site. Now for the downsides. This place is busy and noisy. It's a smack dab suburban Rapid City. Many of the guests, haul motorcycles and ATVs. You may find you are a weekend, as we were, at seven or 8 o'clock in the morning while Sam Yahoo is letting his Harley idle for 10 minutes until he decide to get on and ride it on Friday nights. You can hear the sounds of cars on a race track, this goes on at least until 10 o'clock and then there's the sounds of just Rapid City around you. It's a noisy place no doubt about it. This place is worth three stars for a place to stay if you need or want a KOA . The staff can't be everywhere to intervene with inconsiderate guests. And the location is both a plus and minus for reasons I've cited here for this reason I've given it a three star rating.

We stayed during 4th of July and had a great stay. Newly remodeled bath house is beautiful. Quiet…read morepark. Sites are a little tight, but manageable. Great office and grounds staff. Would definitely stay here again.

This was our second time coming to this campground. We love it. Yes it is old and needs some…read moreupdating and painting but the sites are spacious and clean. We came with friends and love the pavilion between us. We gather in morning for coffee and end of day. The laundry room was clean and had no issues. Everything worked. Great location to Black Hills and also restaurant and shopping.

Excellent campground! We stayed in our tent and later in the cabins. The staff here is absolutely…read moreamazing!

We ended up staying here after having THE WORST time at the rapid city/blackhills KOA…read more This place was soooo much better. The staff was phenomenal and we had an awesome overlooking view of Rapid City. Sarah I believe her name was (the Capricorn lol) was so attentive, nice, and actually listens to the customers. There is onsite laundry, bathhouses, a pool, and recently remodeled office. It was quiet and peaceful and had a great rest of our time in Rapid City.

We spent 4 nights,August 2024, at Black Elk Resort meeting up with friends. Great location 10…read moreminutes away from Keystone. After site seeing during the day it was great to come back here and visit their tap room for local beers, wine & food if we were still hungry and then sit by the nightly fire. We used the full hookups with our class B travel van while our friends came in thief 40' massive RV's. The restrooms and showers at Black Elk Resort are beautiful,very clean and much larger than the shower in our Van so we used them nightly! They also have a laundry room. Bring your quarters. They also have many cute cabins although we did not have a need for them on this trip. We will be staying here again on our next trip to South Dakota and Custer State Park!

We recently stayed there for 5 nights, in our RV, end of September. I'll start with positives…read more Great location for all of the local points of interest. Mt Rushmore, Custer state Park, Crazy Horse etc. There is a beautiful covered patio area with BBQ's you can use & a nightly camp fire. Also, a bar, which we didn't frequent. Reality, we were disappointed from the moment we pulled in. The grass was NOT green like the pictures. I realize it was end of season, but, it was 90°! Why not water the lawn? We stayed in the front of the park, right next to the main road. Loud!! Not happy. The website pictures certainly don't show that! Our sights were so slanted, we had to use all of our blocks to jack up our trailer so we were level. Not happy. The water was BROWN! We had to use our water filter & run the water for quite awhile before it was semi clear. Needless to say, we bought bottled water for cooking & drinking. The water was ok for a few days, then almost zero water pressure for showers. By the last day, the water turned disgustingly brown again. Our water filter had turned from clear white to dark brown. Wish I could post a picture of it. We would never stay there again, due to these issues. Just want people to be aware, websites are not what they appear to be.

Rapid City South RV Park is now Black Hills RV Park. We spent 3 months here on a travel nurse…read moreassignment. We have been to good and bad RV parks, and this one was one of those that I felt really safe. I knew that I could go out and leave the door unlocked. Tom and Karrie are new owners and working hard to make this place really nice. If there was ever a need, Tom was there to fix it. The RV lots are new and perfectly level, they added a large dog walk, and shower room is totally redone. It's really nice to have a large shower! We would be happy to stay here again, if we had another assignment in Rapid City.

We stayed here in a pinch, and What a great find. The service was absolutely amazing. Hence the 5…read morestar. The staff was quite helpful with all the surroundings. The security seemed on point. Bathrooms were okay also.

Me and my friends were in desperate need of a place to stay, we stopped by in here and the owner…read moreTerry was the sweetest and helped us out so much. The cabins are small but very cute and air conditioned. There is toilets and very clean and private showering spots. There is free washer and drying machines !! There is an RV hookup spot and lots of room for those. Super affordable and nice for what you get. Awesome spot to stay at for a cozy night. The owner is absolutely amazing. Me and my friends love her.

This campground was originally established to only be open during the Sturgis motorcycle rally. Now…read morewith a new owner, Terri is working to make it a full-time campground. I would expect this rating to improve as the improvements to the facility continue. We stayed for a week and would certainly come back if we find ourselves in the area. As it stands, here are some pros and cons: PROS- The location is beautiful and very peaceful with great night skies. It's out of town but not too far out to access stores and restaurants. There are quite a few full hook up sites, but for those who only get into an electric and water site, the shower houses are nice. We came late in the season so they needed a little cleaning and maintenance, but they have good water pressure and plenty of hot water. The laundry facilities are free. The machines are a little tired, but you can't beat free! Over the air TV reception is good. We got 15 to 20 channels including the four major networks. The owner, Terri, is very accommodating and wants to make this an inviting facility. CONS- The full hook up sites back up to a road. This was not a big deal for us and the road is not very busy, especially overnight. The water pressure is pretty low and variable. The sites are currently all grass and have no fire ring or picnic table. There is no Wi-Fi. (In our experience, even the places that advertise Wi-Fi still don't have it...). However, we have Verizon cell service and got four bars of signal.

Amazing rv park. Staff is super friendly. Big dog park which my two Goldens LOVE. Highly recommend!read more

I'm full time and drive A LOT. I couldn't nap in the middle of the day, you people need to get…read morebattery and electric powered machinery. I put my AirPods in and could still hear the incessant beeping of a thing backing up. This chick with the weed whacker, she REVED it. Can't wait for the lawn mowing.

It is a great place to practice climbing and have the kiddos learn to climb. We hope to come again…read morethis spring and summer.

Great place to climb! The staff are friendly and knowledgeable, and go out of their way to make…read morethis not just a place to climb, but a community.