I used this funeral home for my Mother's passing. They did a great job being kind meeting my…read morerequests and I recommend them to others in hard times.

My cousin's husband was buried today at Pritts. My cousin has severe mental health issues. She…read morecould not attend the viewing or the funeral. She asked to view her husband after dark. My mom made the request. The door man was very nice. The manager said in a very rude and condescending tone, "We can't do that. We'd have to charge the family more money." My mom said, "she'll only leave the house after dark." The manager, seemingly over the conversation said, "If she was waiting in the parking lot, we'd let her in." It was 7pm and still daylight. I said, "She had a severe mental health issue and won't come out..." at which point the manager cut me off by walking away and yelled over his shoulder "Time is money." This was also the first viewing I ever attended where, at the end of viewing hours, the manager made the announcement, "Viewing hours are over. Please make your way to the door." I don't have a problem with the extra charge or anything like that. It was the way that he spoke to people mourning the loss of a loved one. I would have had no problem if he said, "I understand. If you need to do that we'd have to charge an additional whatever." Instead, he chose to be rude and completely uncaring. I promise no one else in my family will be laid out at Pritts.

We lost our 6 year old grandson yesterday. We were unfamiliar with the funeral homes in PA so…read morestarted searching the internet for a place that could perform direct cremation services. I spoke to a few places and came across Jim at Bradenberg and Stein. Just the first call with him showed his deep compassion. The first thing he did was offer his condolences and I could feel his sincerity. The price he quoted was a fair price and we decided to go with his funeral home. He arrived on time and from the time he walked in the door he treated my daughter with deep compassion, care and concern at an extremely difficult time. His demeanor, and sheer kindness and his patience is a model for all in this field! He didn't just throw my grandson in a body bag but my daughter laid him on a gurney with his blanket and he covered him with a blanket and strapped him in. He did not cover his face. That was the time I was most regretting, the moment when she would have to really let him go. Jim gave her time to spend with him and when she was ready he placed him in the car, respectfully. The amount of kindness and generosity; the compassion and consideration that was shown by both him and another gentleman that came to pick him up was well beyond what I could have imagined and was appreciated beyond what words could describe. If I could give him 100 star, or a million stars I would and he would deserve every bit of it. You will not go wrong using this funeral home

Very accommodating, reasonably priced for a direct cremation. Thank you sincerely for helping our…read morefamily.

Today I came in looking for a piece of furniture, and although I'm very picky I was able to find…read moreone that met my standards, and for a great price! Unfortunately I didn't have my measuring tape on me and was rushing to make it to work on time. So later I called back to see if an employee could get the measurements for me. And someone named "Kai" (may have misheard or spelled it wrong), answered the phone. And gave a very rude and blatant annoyed "no". It sounded like a teen or something, so perhaps they don't have any customer service experience (clearly). And then they said, that they're sure whatever vehicle I bring to pick it up in will be the right size. Spoiler alert: there's no way for them to guarantee that! And after me still, politely and sadly responding, "that's okay then", the person was silent for a WHILE before I finally hung up. My issue is not with my answer being no, my issue is with the lack of professionalism and customer care.