Guare and Sons has served my family for generations. They provide nothing but the best service…read more They are top-notch, Jon and Paul always did a fantastic job, and now Jon and Jasmine are continuing that legacy.

This is NOT the Guare and Sons Funeral Home my family has used for generations; and after my most…read morerecent experience, I would not entrust this funeral home with the porcelain flush of a goldfish, let alone the services provided to a human being and those left behind. I am going to be very frank here and for those of you who have had a difficult, or destructive and painful relationship with the recently deceased person in your life hopefully you will now be better prepared than I was. First off, I will acknowledge that it is the deceased persons right to plan their funeral/lack thereof/viewing-if any- and even burial plans. They can even write their own obit themselves with the intention of continuing to cause pain to those who are left behind with omissions and falsehoods. I certainly didn't like it, it naturally caused further pain, but I can at least accept it as it was par for the course. I will also acknowledge that it is also a funeral homes "duty" if you will, to follow the deceased persons wishes as it is the deceased person who is their "customer" if pre-arrangements were made. So when I recently called to inquire about the death of my mother whom I had been necessarily estranged from for many years, I was actually not surprised when I was told that I was "on the list" of people they were instructed not to give out any information to. HOWEVER, what DID surprise me and thus after much contemplation prompted this review, was they WAY and MANNER this information was delivered. It was harsh, disrespectful, hurtful and downright inhumane for a grieving person. Again, it was not the specific information given, but the manner in which it was done. The tone of voice, the tension in the voice, the harshness in the way this information was conveyed, the annoyance and hint of anger as if my calling was a bother and finally that it contained not an ounce of respect or sympathy is what I found so utterly deplorable. Can a person actually pay extra for a funeral home to treat people this way after they are gone?! And admittedly, after years of compassionate care when family members have died, I am also struggling to believe that this was an actual Guare on the other end of the phone. Guare and Sons has serviced generations of my family: Scotts, McKennas, DuBois, and Hoyts and numerous family friends. Whomever this man was on the other end of the phone was exceptionally rude, disrespectful and totally unprofessional. The flood of confusion, sadness, and pain I was already feeling over the death of my mother was further traumatizing by this truly shameful display of communication. The exact same information could, and should have been delivered in a professional manner and it was not. So if you are making pre arrangements ahead of your own death and you wish to "stick it to" your family one last time, this IS the funeral home for you to use and you can be assured they will indeed be most unprofessional and rude to those you leave behind if those are indeed your wishes. (just remember to write- ahead of time- your five star review) But for me, after many funerals of many generations in my family with Guare and Sons, I find myself shockingly disrespected by this business. So besides sharing my experience with others that I can no longer recommend this once respected family for such a difficult time in ones life, I can assure you they will not have my business in the future.