I would like to give high praise to Aysha Ahmed, PA-C. She was very professional, knowledgeable, and personable. I appreciate her care and hope that this positive feedback goes noticed. She's awesome! read more

I was very nervous to change doctors.I chose Dr. Quraish Rababah.She had great reviews.Watched her video said that she prays with the patient (if they like ) also she said she works with the patient.Not my experience ! She barely walked in the door said Hi & then said I was extremely overweight.She used a harsher word than overweight)AND THAT IT DID NOT LOOK LIKE I WAS TRYING TO DO ANYTHING ABOUT IT.ABSOULUTELY ,AMAZING how she could make that assumption of me in under one minute.How about this.Do not Judge a patient when you just met them one minute ago.Actually do not JUDGE them at all.My opinion Is how UNPROFESSIONAL,rude,ignorant,thoughtless can a person be.especially a so called professional.When I asked her a question her eyes bugged out of her head & She YELLED the answer like she was spitting it out with venom.Bottom line..glad others had good experience Not me !! Did not go there to be abused.Heard shes leaving next month.My opinion..on her way out so doesnt care about treating patients with dignity.Found a different doctor the next day. read more

This hospital and all their affiliates IMO are committing billing fraud. I paid by check at my appointment and kept getting these harassing letters and talking to people in the billing dept who are dumb as nails. I finally I got very irate and asked to speak to management in the billing dept and told him I'd contact the CEO Of the hospital if he didn't hurry up and expedite and fix my paperwork. Then it was fixed immediately. The hospital should know that the elderly and vulnerable people are being taken advantage of-crooked from billing.Hey they may be complicit. Otherwise why would they keep doing it? The way the billing dept is set up has made me NEVER want to see another doctor affiliated with this hospital. EVER. I would sooner drive down the central IL where are things are easy and cash pay doesn't get confused with dumb dumbs in the billing department. read more

I saw Dr. Brottman, cardiologist, for a benign heart arrhythmia I've acquired during pregnancy. I arrived early and had to wait over an hour past my appointment time. This was annoying as I had left work early only to sit in a waiting room. Dr. Brottman himself was fine, but what has prompted me to write this review is from a horrible billing problem, which I could not appeal. Dr. Brottman is an in-network provider and he ordered a 24-hour holter for me, which I had put on at his office. His office then sent my holter to an out-of-network company for analysis. So, I go to my in-network doctor but then get hit with an unexpected big bill for an out-of-network thing. I was never informed the holter would go somewhere out-of-network... Going to an in-network doctor, everything is supposed to be in-network. Apparently someone at Elmhurst Clinic noticed their error because I received a letter that my appeal was denied - this was the first I ever heard of it. Soon after receiving the appeal denial, I received the bill. Called my insurance, submitted another appeal. I later get a letter that my appeal attempts are exhausted. So, even though I went to someone in network, their office sends things out of network and I am stuck paying the bill. I got referred to a different cardiologist at Advocate Midwest Heart Specialists, where I had to do another holter monitor. I've had no issues with them - they use an in-network company to analyze their holters, which is supposed to be the norm! I was pretty disappointed with my care at Elmhurst Clinic's Cardiology group in Schiller. As a healthy person who ended up with this temporary arrhythmia with no symptoms, I can't tell you how annoying it was to go through lots of expensive tests, the long wait time, having little contact with Dr. Brottman, and then get hit with the big out-of-network charge from my in-network provider...which I have no choice but to pay. The whole time I was told everything was probably temporary and related to pregnancy...and surprise, it is resolving on it's own and my arrhythmia is almost completely gone. But, not without a lot of frustration, time, and money. read more

My Doctor left. She was so frustrated with all the BS. I cannot tell you how many things have gone wrong. I don't have the time. I love the Doctors. Weiler and Hutton are super! The nurses are GREAT! The billing, the appointments, the screw-ups over appointments are all a current mess. After years, going to the Oak Park location, I tried Elmhurst on Schiller. I cannot tell you how bad the ADMINISTRATION is, but trust me, the errors have not been with the medical folks, it has been in procedural mistakes. BLERG! read more

Ok, I am not a patient here - I tried for a short time - but my husband is. I came along when he came for an appt. Listening in the waiting room to how the check in lady talks to people was enough for my husband and I to consider leaving so he can switch to my doctors office. They are so curt, demanding, and talk to adult patients like they are idiots. I tried the Elmhurst system but myself and my son just hated it, couldn't get in for appts as easy, doctors rushing through a visit, and just nasty desk staff that act like you are doing them a favor. I drive 25 minutes away to go to my docs in Oak Park/Berwyn because they aren't some kind of zombie-corporate-Doctor culture. This place is conveniently located and the hospital is gorgeous (albeit creepily empty) but the system as a regular patient is subpar to my system by far. read more

They don't respect time I got to my appointment 15 mins early just like they asked and then I was waiting for the doctor for another 45 mins.. what was supposed to be a 15 min exam turned into a 45 min wait after that I just left. I have things to do and thats why I make my appointment at a specific time... I really don't recommend coming here ever read more

Doctors and medical assistance are very professional, I have nothing but excellent words as far as the Doctor care. My complaint is ONLY towards the registration girls at the front desk have no character to work there. They are just blah, no smile, no compassion. You can really tell they are just in their for the paycheck. read more

NEVER EVER get allergy testing from Elmhurst Clinic. Their list price before insurance for allergy testing is $3500. You can get the same tests at a variety of different labs for around $200. It is absolutely ridiculous that they can get away with charging this much. What is the point of having negotiated insurance rates if the market rates are cheaper? read more

I have been a patient of Elmhurst Memorial Clinic for over 20 years.This morning I attempted to get an appointment with Dr. Pe and everything was fine an appointment was set for next Monday when the young man said -there was a problem and the earliest time I could see the Dr was at the end of the month due to the Medicare "issue". I'm pretty sure This was never explained to me and feel quite rejected. They are only interested in $ period. How does someone who,is sick, deal with an entire month for an appointment. No wonder Dr. Benages left this Cl read more

I have been a patient here for over 10 years. Dr Littman is my primary care physician. The staff has always been friendly and cordial with me and my wife. There have been many days when Dr Littman has gone above and beyond the call of duty to take care of my wife's extensive medical needs. He takes his time and is very thorough when examining us and explains everything in great detail. I would not consider ever going anywhere else. read more

I have been a patient here for over 20 years. My PCP is Dr. Pae and I don't ever have any issues with care, wait times or billing issues. I can also usually get an appointment within a day or two with him if needed. I also see Dr. Shelnitz in Dermatology and have had the same positive experience with her. Her appointments sometimes need a little more time in advance to book because of the speciality. It's hard to find good medical care, so I'm happy that I found great doctors that I trust. read more

Of course the billing is messed up. Here we are 3 months later and I get an invoice for the appointment in July, that I paid for. I tell them it's on my bank statement statement. They say it doesn't matter, they need a confirmation number. So I go on "MyChart" and tell them there's a history of me submitting the payment online. They just replied with: "That account number is from Elmhurst hospital you have to call them at 331-221-6600. I am showing that you did make a payment with us for Elmhurst Physicians. We are different than the hospital." Um, what? I was never at the hospital. The invoice states the 7/9/16 appointment. Sigh. It's a never ending cycle of frustration with them. read more

Have to disagree Daniela. Was there today and the blonde lady who checked me in was super sweet pleasant and funny. Credit to them that this lady was the first person people meet when they walk in. She was is a real sweetheart read more

After 4 visits later, I have to admit and definitely agree that Elmhurst Clinic doctors and nurses are great but the billing is the most mal-practice I have ever seen. They don't charge your copay upfront but they like to rear end you with $25 office visit + $90 for Clinic facility visit per doctor visit. No one tells about at the time u visit but you will see your bills after 1-2 months later. When I tried to call the billing departments 5-8 times later, I am still got stuck this $115 bill per visit times by 4. Be prepare to foot the bill....if u plan to visit doctors at Elmhurst Clinic because they will treat you as an Emergency type of doctor visit. This is no difference than stealing money. Elmhurst Clinic = Elmhurst Memorial Hospital? The billings say so....U will find out in 1-2 months once u receives the bill. I am going to Change doctors and clinic. Good luck for those who reads prior to visit Elmhurst Clinic. read more

I wish I could give a 0 instead of 1 star. This organization is a complete mess. I've been trying to get a refill on my medications for the last 2 weeks unsuccessfully. My pharmacy issued a request 2 weeks ago. I called in 4 days ago and no one called me back since. The pharmacy issued another request yesterday and still have not heard back. I have send a message through their new system - My charts - and also have not heard back. This is absolutely UNACCEPTABLE. I am completely out of the medication that I take daily. They just keep on saying that they moved to a new system. The doctor I go to is fantastic but I wish she would move to a different clinic! read more

Very, very long wait times (I usually wait an hour after my scheduled appointment time to be seen), poor patient interaction, can overhear staff talking in hallways read more

Like most other reviewers, I had no issues with the specialist that I saw re: a hand problem. The nurse working with the surgeon was stellar. Two separate bills were sent after the visit. One was for professional services (nurse & physician) and the other for use of the facility. My experience with the billing component has been beyond aggravating. The initial bill for hospital services was inaccurate and was something like 3-4 times the amount it should have been. There are designated employees handling complaints in a program called "PRIDE." An executive director of the clinics responded to my inquiry through that program. She determined where the errors were made and initiated the follow-up for correcting the bills. My insurance company said that 7 bills were submitted on this one visit. The last straw was when I received a final bill for $40 for the hospital services portion. I knew I had previously paid $84 by check. I called the billing dept. to discuss this. After reviewing their records, they acknowledged my earlier payment and agreed that they owed me money (not vice versa). It has been close to 8 months since the visit and it has taken me hours and numerous phone calls to get this straightened out. Had I not intervened, my insurance company would have paid an excessive amount for the services I received which is unfair and probably illegal. Review your bills carefully, and call the hospital re: the PRIDE program if you need help. read more

While i love my doctors since they merged with the hospital i am being billed for an additional 'facility' fee which is over and above my co-pay. So a visit that should cost $20 is costing $55 and a specialist is $65 and that's after the insurance has paid their part. So i have to find all new doctors since i cannot afford to supplement the cost of this hospital even though i do through every other dang tax i'm paying as a resident of Elmhurst- it's enough to make me want to move read more

Communication and professionalism is severely lacking at this clinic. Here is why..... - The secretary is extremely unfriendly and at times, can be rude. Does not greet you when coming in, will make comments under her breathe, and provides false information - The communication between central scheduling and this clinic is also laughable, the central scheduler will state one thing and then the clinic tells you that this is completely incorrect. - When they send you a bill for your visit, two months later, they do not provide an itemized receipt for the costs being billed. I had to then follow up, on two different occasions, asking for an itemized receipt so that I could understand the $120.00 bill I had for a routine physical. - The lack structure and process. I had to have a TB test done, an extremely quick procedure. The appointment was made a week in advance. When I got to the clinic, I had to wait 45 minutes for them to get the doctors order to in order to place the TB test. - My doctor demonstrated poor awareness for who I was and did not even realize that she had prescribed me with a specific medication a few months prior. That was scary. I will never recommend coming here. I will be finding a new doctor. As a medical professional myself, this is what is wrong with healthcare in America. read more

I was just looking at other Elmhurst Clinic reviews on yelp and it seems everyone has the same billing issue. It truly is a shame because the staff is really great but not so that a patient should have to pay so much more. I've found another doctor because they were over charging. read more

So we love our doctor here. That's the end of what's to like. "You have to come on time for your appointment" per the receptionist with attitude looking through the grocery sale pages. But you sit and wait for the physician for at LEAST 2 hours to be seen. And if you ask how long it will be, the rude receptionist will tell you that that information is not to be given to patients/family members per doctors' orders. Most other clinics have revised their policies about running late. I think we will switch our care to one of those. read more

Don't go there. Dr Vijayakumar took my medical history on my visit and changed my physical visit to medical condition visit. Ended up paying for my physical exam. Greedy doctors and billing department does not want to help. Will never go there anymore. read more

Patients beware and tell everyone you know to avoid this rip off that has the nerve to call themselves health care. I agree with all the other yelp reviews. This broken down office with the funky elevator has the nerve to charge $84 for what they claim is "the use of the facility." When you ask what the charge is up front-they don't mention it. Then they send the bill months after you pay the doctor fee. The 'facility is a building on Schiller purchased by Elmhurst Hospital...and if one of the clinic doctors is your primary care physician-they are NOT EVEN allowed to oversee your care if you are hospitalized at Elmhurst Hospital. The phone system is also a long, ridiculous waste of time. They should be ashamed to call themselves 'healthcare.' The doctors and staff are slaves to this system-which should be avoided until they get the message that you don't treat patients with greed and price gouging read more