I called to get a quote on what I assumed was a major problem. Both of my upstairs bathrooms were…read moreleaking. The tech came out and charged me $300 to take pictures and tell me I need to replace my faucets because they were old. We just renovated both bathrooms 5 years ago. He could not find the problem and said that it would be $900 to figure out the problem. Needless to say I called another company and he fixed the issue (leaking pipe and toilet sealant) for $320.

My wife and I have been using Sutton Brothers to service our air conditioner and heater as well as…read moreour plumbing system for more than three years. The service has been exceptional so when we needed a new heating and air conditioning system we called Sutton Brothers immediately. Our system was 20 years old and was at the end of its life. Ian, a Sutton engineer, spent a number of hours reviewing our needs. He was very thorough and professional. He developed a plan for replacing the system and left us with a detailed plan to install a new system. Sutton Brothers' price appeared to be very reasonable and they would be able to install our system within a few weeks. We interviewed another firm, to do our due diligence. They came up three solutions that ranged from 40% to 120% more than Sutton Brothers. We selected Sutton Brothers. Tito and his partner Eduardo installed the ac and heating on our schedule, arrived on time and completed the job within eight hours, and left the property better than when they arrived. My wife works from the house and she said she barely knew they were there. I strongly recommend Sutton Brothers for their service, price and tremendous staff.

I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

The technician I had months ago did an exceptional job. Phenomenal even…read more However, today the customer service team needs an overhaul. Their communication with customers is subpar, at best. I scheduled an appointment around 9am. By 4pm I had to call and ask where the technicians were because not one "customer service" or "dispatcher" called to provide an update until after I called them. All they can do is say they understand, and couldn't even guarantee they could have me a technician the next day. As a customer I would like to think their service would be better. Not to mention HVAC is not cheap, so this is certainly not a "get what you pay for" quality review. At least offer compensation for your failure to deliver.

I have been looking for a good and reliable HVAC company and have been mostly disappointed. I…read morestarted a maintenance contract with dilligence last year to see if they would work out. Yesterday, Reggie serviced my dual units and I am very pleased with the work done. He was thorough and spent the time needed to make sure that my units were cleaned and serviced. I have a drain line from my 2nd floor unit that drains down the side of my house and I could not find an HVAC company that would re-route it. Dilligence is scheduled to come back and do the work for me. I believe they will do a great job.

After repeated attempts to find someone who was responsive and skilled I arrived here at…read moreDilligence. Now ten years later I still cannot imagine why it took me so long to find these great folks. Reliable and fair and so willing to work through whatever ails my two HVAC systems. On an annual maintenance contract for longer than I can remember and have never had any complaint.

Highly recommend Oak Ridge Electric, Company for your electrical needs. Brad was great to…read morecommunicate when his crew would be on site and with followup. The electricians were very friendly and went right to work. They did a great job and cleaned up afterwards. They know what they are doing. I had them put in a transfer switch for a generator as well as several other smaller projects that needed to be done. I highly recommend Oak Ridge Electric, Company.

So happy I called these guys! Super nice, super quick to come to my house and got the job done…read more Took the time to explain to me what they did and why my problem could have happened. Will surely call them again!!

Davis heating and air repaired my air conditioner today after failed attempts from a different…read morelocal company. The previous company showed up replaced the part they deemed to be defective and left after payment. The technician from Davis heating and air replaced additional parts the other company didn't even check, and stayed until he got my unit running perfect and at a price that was a little less than my quote due to their honesty about needing less refrigerant than was initially quoted. I purchased a maintenance plan from them to take care of my unit moving forward.They will be my only call for future needs.

Very disappointed with the lack of customer service with Davis Heating & Air. We called them for…read morean a/c unit not working...they came out on a Monday and "cleared the clogged drain." Then had to come out three days later for the SAME a/c unit for the SAME problem...however this time, they flushed the clogged drain and it fixed the problem. I am not disputing the service as the tech was very nice on the second call...I am disputing the cost of the service for the SAME issue for the SAME unit...their A/R clerk and owner of the company fought me on the price even when I was willing to split the $110 bill in half so I guess they needed the money more than they were willing to make a long time customer happy.

*DISHONEST* AC went out, called Brady Flanary to come look…read moreat it. Charged $140 to do diagnostic on a sunday. they then charged me over $240 to replace a capacitor (which they called a "power pack") which can be bought on Amazon for $10.. I'm serious the part they replaced is a JARD brand part #12783 if you google that its $10 they charged me $404 total for something I could have googled and fixed myself. Oh and he was at my house less than 30 min total. he pulled off a panel held on by two 8mm screws and the capacitor is right there. I don't mind paying a diagnostic fee but overcharging me by $230 dollars for a $10 part is WRONG!!!! DO NOT USE THEM** STAY AWAY

I was being proactive so I called several companies to get a quote to replace my AC\Furnace…read more Patrick was full of information and did what I feel was an excellent job in perform a load on my home to provide me with the best system for me. Even though Brady Flanary wasn't the lowest quote nor the highest, I feel that the quote given to me was best for my home. Patrick and Martin replaced my entire system in about 6 hours. They replaced a couple of ducts to provide more efficient air flow to a bedroom and my living room. After they completed, Patrick sat with me to explain all the work that was done. It was money well spent. I would recommend Brady Flanary to friends and family.

Had new porch lights installed. Very efficient and done with in 45 minutes. Had to take old off…read more Will defiantly recommend!

Home Service Pro LLC is a great company for Plumbing, HVAC,,Heating, Electrical and Generator…read moreservice. They have competitive pricing and they get high marks for their customer service. They also offer maintenance plans to keep your systems at top performance. Check them out !

Our home was built in 1904 with many old plumbing updates. Service was for a leaky hose bib that…read morewas not installed properly or to code 4-5 years ago by another service and an old toilet (pull-chain) broken shutoff valve. Michael and Son had an opening a few hours after my call and fixed both items the same day. I've used Michael and Son previously to install an upstairs laundry room (electrical and plumbing) and was please. Mario was great and was very informative about plumbing issues for this old house...will use again for all my plumbing (and electrical needs).

Michael & Son sent Luke Brown out to solve our clogged sink issue. Turns out, you can't shove a…read morequart of cappers down a garbage disposal without repercussions. Luke called thirty minutes before arriving to let us know he was on the way. He was very polite and friendly and took care to unload all of the cleaning supplies stashed under our sink before beginning work. The clog proved to be a challenge and tougher than many Luke had encountered but the difficulty didn't dissuade him. After numerous attempts the clog was broken and the sink drained better than before. Luke gave us some pointers as to how we could possibly prevent a recurrent issue. I was very pleased with the promptness of Michael & Son's response, the terrific job Luke did, and the reasonable service charge.