Our home was built in 1904 with many old plumbing updates. Service was for a leaky hose bib that was not installed properly or to code 4-5 years ago by another service and an old toilet (pull-chain) broken shutoff valve. Michael and Son had an opening a few hours after my call and fixed both items the same day. I've used Michael and Son previously to install an upstairs laundry room (electrical and plumbing) and was please. Mario was great and was very informative about plumbing issues for this old house...will use again for all my plumbing (and electrical needs). read more

Jackson was fine, he arrived promptly, completed the work that I needed, and seemed knowledgeable. However, I am a bit put off by the new phone communication system the company uses now. Previously, the techs called with a cellphone and I (and I assume all other customers) could contact the tech coming out directly. Now a cumbersome and time-consuming system is in place, and the customer has to go through all the button pushing to talk to customer service in Charlotte, relay all the info in question to a different person every time if more than a single question needs answering. Michael & Son, a company I've used for YEARS, had always seemed family owned. Not anymore. The business model appears to have changed and not for the better. read more

Had a desire to get furnace serviced and looked over, heard their advertisements on the radio. Call them I did. Tech serviced furnace and did not replace the filter or even tell me there was no filter. He pulled the original screen out (that at least provided some filtration) and tossed it on the ground in my crawlspace. He came out from under the house and told me that there was an issue with the heating element, it had a little backdraft but he could not find a leak. Told me the furnace will need replaced and offered a quote. I told him not to bother with the quote at the moment because I was gonna drive it to the wheels fell off come after all. It might last me another five years. He said it might last me another five seconds... Sure, enough, I didn't need the furnace for a couple days, but when I went to turn it on, it didn't work. And it was really cold out. That was rather strange, but who knows. I called the company back. They sent a different fellow who found the issue, a fuse was blown. He also let me know if there was no filter in there and that the size I needed was the specific size he gave me, so I was able to buy filters to put them in. Whole thing seemed a little funny, no fuse issues before the one tech came in, and then he's really pushing me to replace the furnace that it might only last five seconds not sure enough if there's a blown fuse when he leaves. Other guy comes in, finds it, not had any issues since. I know these guys are paid on commission, so it has me wondering... Anyway, the second guy was fantastic, honest, great dude and just easy to talk with. I called the office to talk to a manager so that I could sing the praises of the second guy, but I also wanted to let them know my thoughts on the first guy that came out. The manager didn't call me back, he told the second guy to call me because there was a problem with with what he did when he came out, which is not at all with what I wanted to talk about. Anyway, the second guy calls me concerned that there was something wrong that I was upset with him or he did something wrong, I told him no not at all, I actually wanted to talk to your supervisor about you and how impressed I was with you, but I also want to talk about the previous guy that isn't in the same league as you are. It's just a weird leadership choice, really lacking in customer service and employee care. I also had an electrician come out and look at something, he gave me a quote to do a bunch of work. I've had it quoted with two other companies and it's less than half the price that he was given me, keep in mind that these guys are paid on commission. read more

I googled AC companies, they come up and I called. I set it up for an AC Tune Up and to get a quote on a mini split system for my upstairs. We scheduled for 5/22, a Friday. They never showed up. We just received some garbled texts about they would be arriving 12-2 when we had scheduled 10-12. The following week, Monday, 5/25, we start getting texts that the technician is on their way. We never scheduled it, I called their office and said we were unavailable that week but would be available June 5th. We scheduled it for then. Sounds great? On 5.28, we get texts that the technician will be arriving on 5/29. Of course, I call the office AGAIN to let them know that we aren't there, that we had scheduled for June 5th and had texts confirming our date. The amount of time I wasted texting their technicians, calling their offices and dealing with their general ineptitude meant I am going in a new direction. Absolutely frustrating to deal with. They were not worth my time or effort. I'm going with Go Green since they actually seem to have their shit together. read more

(4.5 stars) Our heat stopped working on Thanksgiving evening. After resetting the system and spending a night in a cold house, I searched around with dim hopes of finding a company with Black Friday availability. Thankfully, Michael & Son was able to send someone on short notice. Booking through their website was easy, and they did a good job of communicating when their technician would be arriving. Said technician, Noe Ansaldo, was polite, professional, and fast. He got our heat working in only a few minutes and stuck around to make sure that it stayed on and functioned properly. Admittedly, Michael & Son runs higher than others for a service call (total came out to $95), but on a day with a high in the low 40s, that still proved to be money well spent. I would not hesitate to use Michael & Son again should the need arise. read more

Terrible experience! Waited up til midnight for a technician who did not show!!! When I called back to ask what was going on, all I was offered was an apology and new appt. No offer to make up for dropping the ball. I will NEVER use them again!!! read more

I have used Michael and Sons for two service calls and they are terrific! Always on time and so friendly and informative. Very happy with this company read more

Fantastic experience all around. Our home was built with a boiler, so when it went out, we needed the works: HVAC, water heater, and the electrical upgrade to support it. Michael & Son speedily arranged the job, communicating clearly throughout the entire process, with quick responses to any questions I had. Beyond that, they got the work done in a timely fashion in spite of multiple unprecedented snowstorms. While I'm used to working with general contractors for my work of this scale, I have no complaints about Michael & Son handled this. Further, their employees are outstanding--friendly, approachable, and their work is high caliber. I'd especially like to compliment their electrician Dillon Muratovic, with whom I had the most interaction along the way. He is a fantastic electrician with a diligent work ethic and a very warm demeanor. All told, M&S took a nightmare situation--an old house running on 60 amps with a dead boiler--and brought everything up to date with speed and quality. read more

Jace was very professional and seemed very knowledgeable. He replaced two outlets for $500. Very pricey!

Price point , whyyyy too high, the tech however polite , thorough and efficient Thank you . read more

Had scheduled my fall service on my furnace, Ethan was on time, polite and efficient. Asked me many times if I had any questions. He is a great asset to your company. read more

Excellent service. Answered questions. Very professional. And showed up early! Service was provided as a courtesy so was no charge.

I had some electrical work to be done where I wanted a dedicated breaker for my freezer and fridge in the garage. I also wanted a house surge protector to be installed. Dillon came out to provide an estimate. He was courteous and went through each step of the operation during the estimate as well as a few recommendations. Today, he performed the work flawlessly without any interruption or issues. His work is neat and very professional. Each time I met with Dillon, he was respectful, valued my input, and courteous. Work well done and much appreciated. If I have more work to be done, I will specifically ask Michael & Sons to assign the task to Dillon. Thank You! read more

I called Michael and Sons to install a few security cameras. It's an older home so we were not sure how much wiring was needed. Scheduling with the company was very easy. I called since I had a specific date and time needed. They sent text updates including estimated time of arrival. Prophet arrived on time and was very easy to work with. He asked about our project, completed a walk through to verify what went wanted done, and then provided a quote. He worked efficiently and was considerate of the fact I was on a work call. He also cleaned up and gave us anything he replaced so we could throw it away or donate it. I would highly recommend using Micheal and Sons for any of your home needs. read more

Michael & Son Services Greensboro - Service van - Heating & Air Conditioning/HVAC Near Me - Greensboro, North Carolina

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just had my fall checkup on my heat pump and gas furnace. Mark did an excellent job explaining what he was checking to make sure all the systems are working correctly. He also made suggestions for additional service on my unit that might help make my HVAC system more efficient. I would recommend Michael and son as a good company for servicing and HVAC unit. read more

11/17/25 - I am very impressed with Michael & Son and my plumber Cody Blum. It feels like an all in 1 company because i can go to them for all electrical, hvac and plumbing needs. I lovef with working with Cody. He was honest and very upfront. I had a serious issue that Cody fixed at an affordable price; and he didn't try to upsell me on anything. I definitely recommend Michael & Son and Cody for your plumbing needs. -Mack 11/10/25 - I loved working with Ethan and Michael&Son. He was very friendly, knowledgeable and professional. It was a very good ecperience. I would recommend Ethan as well as Michael & Son for all your HVAC needs read more

Mark Flores is as pleasant, polite, and explains everything he did as any of the Michael & Son employees over the many years I've been a customer. I did have to request a "second opinion" regarding an issue with my furnace that Mark advised me of but I believe that once Mark gains more experience while working at the company he will be a stellar employee like all the others. read more

Manuel always does an amazing job helping with my heat repair issues. He's friendly, smart, and incredibly thorough.

I called to reschedule the time and of the appointment and they made a mistake and came in a day before than the scheduled date, which interfere with my work schedule . Super pricey, almost $600 for changing only two outlets read more

Dillon arrived to our residence at the appointed time. He was empathetic, understanding and knowledgeable as to our need. He was also uniquely humble in that he admitted to his inability to address issues not within his qualification and realm of responsibilities. Very professional.. read more

Poor customer from technician Chris. Spent 5K with this company and still ended up with leaky toilet. Canceled the 3rd appointment and called another plumbing service. The technician actually unplugged my furnace, which caused a service appointment for hvac. He used the outlet although there were multiple outlets in garage. I was on vacation and my 83 year old mom was stuck without the ability to control AC. My hvac guy found it unplugged. I would not recommend this company read more

Mark Flores was at my home this morning to inspect and service the heating/furnace.Mark is a jewel, he arrived on time, he is knowledgeable and provides concise explanations of the service performed. Mark is professional in appearance, attitude, and in the performance of the task at hand; he does not talk about nonsensical things unrelated to the reason he is in my home. Mark does his job and he's out. Many thanks to Mark for being a consummate professional! read more

I called and they were able to come the same day. The technician called to let me know he was on his way and his ETA. Once he looked at the project, he provided detailed information and a quote. Once he started it became clear some additional work was needed, which he again showed me in detail and updated his quote. Dillon did a great job, was very professional and cleaned up after himself. I was pleased with the service and I highly recommend both Dillon and this company. read more

Ethan from Michael &Sons plumbing division did our inspection today and was great. He even told us that although our water heater was still working and he saw no problems with it it was a 2006 unit. So we're now looking into a warranty plan through Duke Energy that's very affordable and could save us quite a large repair or replacement bill. We went over the basics of the plan with Ethan and he said it sounded very good. Thank you Michael & Sons for providing us with skilled and knowledgeable people. Highly recommend their services. read more

Micheal and Sons is "heaven sent" Manual Lazaro was personable, professional, knowledge and transparent. I have had nothing but the BEST service from this company. As I will continue to use their services. Thank you please continue to provide EXCELLENT service and may God continue to BLESS your business beyond measure. read more

The service was 5 star - the price was 2-3 star (wayyyy more expensive than I anticipated, but I was desperate). Brandon was the electrician who replaced the GCFI so my garage door would open and other exterior outlets would function. (I had my house powerwashed and water got into them.) He also replaced 4 exterior patio/porch lights for me. He was super professional, friendly, informative and efficient. I would definitely hire him again. I felt confident in his work and that he was treating me like he would a family member. That said, I expected this job to run a few hundred dollars (maybe I was naive?), but it was much more than that. - Brandon was terrific though!! read more

Quoted $1,160.87 including two hours labor, to replace an outside faucet. Got the job done by another plumber, found on Thumbtack, who replaced it in less than an hour for $215.00. read more

The technician, Noe Ansaldo, was punctual. While he was there he took time to explain what he was checking and what was needed to resolve my issue. He fixed my problem in a timely manner. Noe was very polite and professional. I'll use them again in the future. read more

Today Brandon came to do an electrical inspection. I live in an older home so there were some upgrades that needed to be completed. He explained everything to me and was able to complete the updates. I used this company for a heating/air conditioning installation and plumbing issues. I have had nothing but positive experiences with this company. The technicians are knowledgeable and competent. I highly recommend them for any electrical, plumbing or heating and air conditioner needs that you may have! read more

We needed our AC unit checked and our technician, Manuel, came the same day we called. He checked everything inside and outside the house. When Manuel was done he went over all of the potential issues/problems including showing us pictures he had taken in the attic. Manuel was super nice and explained everything in easy to understand terms. Don't hesitate to call them and ask for Manuel! read more

Not too happy at all. Plumber came out and price gouged our landlord. Says the pipe from road to house needs replacing just from looking at it. Then came into house to check on non functioning toilet and let water run all over. Did get it to work but now it runs and runs and runs. I guess that is what you get when he wants to go hang out with friends instead of doing his job with quality. I asked my landlord to get a second opinion because I didn't like his attitude or quality of work. I do not recommend. read more

Noe was friendly, polite, and knowledgeable. I would recommend Michael & Son to a friend.

Wonderful service quick and timely. Anthony Longello explained everything he was doing and fixed the problem we had. Would call them again if I have another problem. read more

I cannot express enough gratitude for the exceptional service Isa provided from Michael & Sons Plumbing. When Burlington City wouldn't step in to address the problem, Isa went above and beyond, working tirelessly to clear my line. His dedication and expertise were evident every step of the way. Isa's commitment to ensuring the job was done right, even when others wouldn't, truly sets him apart. Because of this outstanding experience, I will forever turn to Michael & Sons for all my plumbing needs, and I won't hesitate to recommend their services to anyone. If you want someone who truly cares about getting the job done, ask for Isa. You won't be disappointed! read more

Fix a ceiling fan The technician was awesome. Neat, diligent and very knowledgeable The price was very high $289 for 20 minutes work. No complaints whatsoever about the technician. But to pay more for a repair then what the fan cost was a big surprise. read more

IF I COULD RATE THEM 0 stars I would! This company was the absolute worst!! They sent the same so called plumber out TWICE and he still couldn't complete the job! What kind of plumber does not access the house for backups before he starts work to resolve any issue. I needed my main drain line unclogged and then a camera to check the drain line.. the first time he came out the he Isai did not have a clue he cleared the drain line and that was it no camera was even offered but I was charged over $700 for a service that he did not compete! I had to call back 4 times to get somebody to schedule to come back out with the camera. Guess what ? They send the same clueless person back out. This time he says"oh our camera is broken"!! So yal only one camera in the entire company or you don't know how to use it?? I've been calling back for weeks no return call they said the owner was supposed to call. Nothing !! The customer service team is clueless they always say I have to route this to another department but can't tell you what department that is .. Its been. Over a month and no return call and our drain pipe is still not fixed! But they got the money so now no one is calling me back about service would not recommend this company to my worst enemy.. and they always ask do you have any electrical or HVAC needs..NO BECAUSE YOU DIDNT RESOLVE MY PLUMBING NEEDS! DONT USE THIS COMPANY FOR ANY NEEDS read more