I spoke with two different employees for a quote and they treated me like a couple of 'punks'. If anyone out there in training reads this you may want to contact this company to run some customer service sessions.
Funny but their Website and FAQs stress you should check with limo services to verify a vehicle's age before signing the contract. They recommend staying away from anything over 4 years old. When I asked for the age on one of their vehicles, the employee said I could view a picture of their fleet on-line but he had no idea on the age of the vehicle. When I pushed him for a definitive answer he came back with,,,"probably somewhere around a 2003". Funny they recommend verifying the age of competitors limos, but Escort Limo is clueless when you ask the same on their vehicles. Oh, and by the way ....a 2003 limo is over 4 years old.
Went with Lamers since they were more affordable and treat you like a cash paying customer. Bottom line...largest fleet doesn't = best service!!
Recommendation: Always do your homework and use another company for your special occasion! read more