First of all, Tim did a great job dealing with my insurance company on my roof hail damage claim. The crew of 5 men and 1 woman arrived bright and early. Shortly, another employee backed up a rather large trailer for to load the debris and he left. I had to leave around 3:30 and noticed that they weren't quite half way done with my 3 BR house and double garage. So after arriving back after dark, I inspected with a flashlight. Not only had they finished the entire job in one day but the trailer had been picked up and the grounds were cleaner than when they started. Very impressive! read more

I've been waiting to get my roof replaced by Elysian and the project manager hasn't reached out to me. It's been over 4 months despite our initial agreement stating work would start within 30 days and then being told 4-6 weeks. I totally understand there are weather constraints and other challenges, but I've called upwards of 10 times and left messages and Brad has never once called me back. If the manager would just call to give me an update I'd be infinitely less frustrated. I'll update if and when I finally get my project completed, but for now, steer clear! read more

Please be advised that this review is regarding the Denvr location. I can not speak about any other locations. WARNING: This Company is a Nightmare! Wow, just wow. Buckle up, because you're going to want to read this horror story. I first met with Josh Golden when he knocked on my door, pushing for a roof inspection. After a long conversation, he managed to build my trust, and I made the mistake of signing a contract on July 28th, 2023. Big mistake. After a month of radio silence, I called in September to discuss next steps. No response. I called again in October. Same result. One more attempt in November. Nothing. I assumed the company had gone under. Fast forward to the end of February. Frustrated and fed up, I found a new roofing company and signed a contract with them. They've been stellar, in constant communication (message me if you want their name). Then, out of nowhere, in April, I get a call from Josh, finally ready to move forward. I told him I no longer needed his services. What followed was shocking. Josh exploded, yelling and cussing at me, calling me a horrible person and threatening a $1,500 cancellation fee lien on my house. He hung up on me after his tirade. In disbelief, I reached out to my lawyer friend. After another month of silence, Josh contacted my lawyer, cussing him out and reiterating his threat to put a lien on my house. I still don't have a resolution, but I sure as hell don't feel obligated to work with a company that ignored me for over 10 months. And the idea that yelling and threats would convince me to work with them? Laughable. I rarely write bad reviews, but this has been the most unprofessional, infuriating experience I've ever had with any company. If Josh Golden or Elysian Construction comes knocking, slam the door in their face and RUN. Don't look back. read more

Stay away! Don't honor warrantees, threaten customers, won't supply build sheets or pay out schedules and try to over charge. read more

We called Elysian to help with restoring our cabin's roof after it was damaged from a large hail storm that came though this past summer. I was really looking for a company that has experience dealing with insurance companies and experience with restoring homes. I was referred to Elysian by an old coworker and was very happy with their professionalism and work. Overall they did great work and I would highly recommend them to anyone. I also liked that they are a family owned company. I could tell they really cared about us as customers and took great care of the project like it was their own. read more

DO NOT HIRE ELYSIAN CONSTRUCTION FOR YOUR ROOF REPLACEMENT! Our siding was cracked during the removal and installation of the roof, we now have exposed flashing and a hole in the side of our house, caulking was not used to cover gaps, resulting in leaks that we did not have before, step flashing was reused with no nails or caulking to cover the existing holes, nails were hammered directly through our crown molding, decking was installed incorrectly, debris was left in the gutter. Please see supporting photos. We hired Elysian Construction to replace our roof in June 2022. Communication was incredibly poor from the get-go. They were extremely responsive when it came to scheduling the initial inspection, in fact, they sent someone out the very next day, and were eager to have me sign a contract so that they could begin the work. After signing the contract, everything went down hill. I selected shingles and gutters on July 14th, and wrote the initial check on July 21st, which was cashed the exact same day. After the check was cashed, I didn't hear anything from Elysian for FOUR WEEKS. I continuously reached out to various individuals for updates, and to find out when the actual work would be performed so that I could plan accordingly. When I finally did receive a response, I was told that their main office was without Internet for 10-days, causing them to fall behind. In that same response, I was informed that additional photos of the property were needed before Elysian could begin the work, even though photos had already been taken on two prior occasions. On August 9th, I responded to Elysian's email re: the need for additional photos, and received zero response. Meanwhile, a gentleman named Zach showed-up completely unannounced, while I was in a meeting, to take photos of the property with a drone, only to discover that we live in a "No Fly Zone", and he was unable to take photos. On August 30th, I reached out to Elysian for an update, at which time I was informed that our roof replacement was tentatively scheduled for the week of September 12th. I received no further correspondence from Elysian Construction after August 30th, despite asking them to keep me in-the-loop, and to let me know what day/time the work would begin. Our backyard is cat-fenced with specialized cat fencing, so I specifically asked Elysian to let me know when their crew would be arriving the week of the 12th so that I could prepare the backyard/back gates for entry. Their crew showed-up completely unannounced at 7:00am and let themselves into the backyard, damaging one of our back gates, and completely destroying our cat fencing. There was a very clear disconnect between the roofing crew and the main office, as it quickly became apparent that nothing had communicated to the crew. During their lunch break, the crew napped in our lawn chairs and hammocks and littered our backyard with empty Coca Cola cans. During the roofing process, several of our window screens were torn by falling shingles, our side garden was demolished, and a roof vent in our attic was broken. Elysian failed to ask us if we had an open attic and so everything that we had in storage in our attic was covered in black, sooty roofing debris. Post clean-up, we also found several nails in our driveway, and one of our vehicles got a flat tire. During the gutter installation they installed a gutter directly across our back sidewalk/walking path, which was not up to code. It took weeks of back of forth before they sent someone back out to correct the problem. Elysian issued minimal credits for the items that were damaged. Almost one-year later, we are still left with torn window screens and a broken back gate because we could not afford to replace what was damaged. The icing on the cake? The roof to our front porch is now leaking. When we hired Elysian, they told me they offer a lifetime warranty. I reluctantly reached back out to Elysian to inquire about the warranty, and to see if they could send someone out to assess and repair the porch roof and aforementioned issues. It took them three weeks to respond, and I have since been given the run-around. I would not recommend Elysian Construction to anyone. read more

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Deeply regret contracting this company . Fast talkers , took the money and I have no roof . Mailbox's are full , no one answers the phone ' . Don't hire them , unscrupulous wind bags , hire anyone else .... I'm getting a lawyer to try to recover my insurance money . read more

I have a very bad experience with Elysian construction company. sept 23 a man named Misho knocked at my door . To check the roof. I did not want yo but he talked me into and got all the information from me about my insurance etc. I have American family very nice insurance compant . He talked to the insurance company and started threatening me if I don't get done he will sue me even his attorney called me. I said I have not even talked to anyone yet? i was out of country when I came back I have to get my roof done. They did ok job and did not complete the job. Gutters were suppose to be done also noting was done . All of a sudden in the morning I saw some material got delivered to my home no idea what was going on? I went outside and was told they are here to change gutters. I had no information about it? Luckily I was home but they have no right to be on my property without telling me? They never gave me any estimates nothing. I asked I was told they are dealing with my insurance. I am 77 years lady and really scared to deal with these kind of people. They scared you and very rude. They try to scare you as try to take advantage of insurance company. Please be careful . I learnt my lesson very stressful . Never trust any sale person knock at your door. read more

Awful company that takes advantage and steals from it's employees. Elysian Construction has committed wage theft against me personally and other employees that they laid off at the same time. They then threaten legal action against us when we speak out about them because they have committed wage theft. THOUSANDS of dollars from each employee is being withheld for no reason other than they feel they are above labor laws and they take advantage of having more money to fight a long drawn out legal battle. DO NOT WORK WITH THESE PEOPLE. They do not care about their employees and will flex every muscle they possess to not pay them what they are owed. I personally was laid off TWO WEEKS after my son was born and was completely ignored when I pursued the compensation I was owed for the work I did. Chris Haaq (the president) sees people as tools to be used and discarded. Jason Halupnick (the CFO) is someone who understands what is happening is wrong but refuses to do anything to rectify the situation. I will be posting this across all available review platforms because you the customer need to understand who you are paying to do the work. CROOKED, CORRUPT, THIEVES who will screw over anyone they can, whenever they can to save or steal money. read more

April 2024 they knocked on my door to do review of roof damage from hailstorm. Initially they were timely and responsive. My insurance company denied the roof paid something towards the window wrapping. they promised me they would appeal the roofing issue with my insurance company. Three people later, excuses of persons having personal issues as to why the lack of response, manager no longer there, but no one else called to follow up because they are no longer working there as they had came out to take pictures again about a month ago promising that they would send to my insurance company. Nothing after 2-3 weeks again after speaking to two more persons and leaving a general on satisfactory phone message on their phone and two months later nothing has been done. If they can't make a buck off you, they're not gonna do it. They say they're gonna do. I would've been OK with just them telling me that we're not gonna be able to do this appeal instead of leading me on and now it's six weeks later and nothing was done anyway. read more

UPDATE 8/3/21 - Despite Elysian offering to complete all insurance contact from start to finish, they dropped the ball so I am unable to get my insurance claim closed out. Today I received an attorney letter threatening legal action if I do not pay the money owed by the insurance company. IT IS MY OPINION THAT ELYSIAN ARE DELIBERATELY DECEPTIVE AND PREY ON VULNERABLE OLDER AND MEDICALLY COMPROMISED RESIDENTS. DO NOT MAKE THE MISTAKE I DID! Unfortunately the sales pitch suckered me into what was ultimately a very disappointing experience. They offered to help with the insurance company which didn't happen. I'm still having issues trying to close out the claim, siding damage, and interior damage. The guys that replaced the roof pretty much trashed my home - they took some of my garden items off the patio without a word (?!!) and threw them back on the patio wherever they liked when they were done. They broke my garden hose without a word and left it unspooled dragged across the patio to boot. A short while into them commencing work I saw large amounts of trash falling from the roof - I ran out to move the rest of my furniture (including $500 barbecue) to try to rescue it from being damaged by the raining trash. I had to hire a local handyman to pick out pieces of roofing from the bushes at the front of my property, and I'm still finding more pieces every few days. There are large broken holes in the bushes, again from all the trash they threw down from the roof. Multiple large areas of siding were covered in mud and dirt which will require a power washing to resolve. There was also large mud splashes all up my front door and entryway. They removed two beds of mulch that I had to re-cover. They also smashed four of my solar lights. I reached out to the sales guy when I discovered this the evening of the work, and his response was "I'll be coming out to look." However I have not seen him at my property since. He did not address or apologize my dismay at all the damage I brought to his attention, and did not seem to have any interest the photos I took as evidence. It's hard to believe a decent job was done when this is the level of "care" that was taken. I would urge others not to make the mistake I did, and to hire a different company. NOT Elysian!!! read more

*****still waiting on money they owe me for overpayment by insurance (extra was for gutters, windows, that this company doesnt do)****** Where to start... The experience with them has been horrible. First... the original sale guy that looked at the house (door to door guy) made multiple comments about how ugly the color of my house was, and was hoping to get the siding replaced... I made a comment a few times that we liked our siding and color. Tim the sales guy was good, no issues there. Then comes the worst of it all. The communication. Multiple times I had no clue what was going on and just wanted communication. In the beginning someone told me they were my contact...then they weren't then the next person wasn't, then the next wasn't. Communication on material drop was poor. After install I had enough nails left in the yard that I few went through my shoes and into my foot. I asked if I can keep the extra shingles, and they said yes..... then a week later someone shows up to pickup the extra? Then comes final bill, since I let them handle the checks from my insurance they ask me to sign and then send to them and they send to bank... nice service if they dont abuse it. After they got all of my Money and paid their own bill, they are still holding onto $1300+ of my money that needs to go to other insurance approved projects. After a few weeks of waiting, I called and asked where my refund was... he told me he's not sure why accounting still hasn't released it and to call on in 5 days. I call back... he says it was still pending approval and the accounting guy is in tomorrow and to call back in one week? Why am I waiting 3+ weeks for MY MONEY, when you already paid yourself. Why is a refund pending if your bill is paid? This is super poor customer service, that money is for other home improvements approved by insurance. Actual roof installers were great and did good work (nails on ground was only issue). They told me someone would be out the next day to pickup extra nails but never told me when...I stay home from work to show them where the problem areas are but no one shows up until like 7pm... Absolutely would never recommend this company, if 0/5 stars was an option, they would get it. 4 other family members needed roofs and this company stopped by, they all turned to another company based on my experience. read more

They got our insurance company involved and started the roofing project on time. They didn't pass the city inspection the first time and it took them almost 3 months to finish out the project. Still haven't seen a city inspection per the contract yet they took us to a collection attorney. read more

They came out, inspected my property's roof (Home Owner Association multiple buildings), fixed the roof hail damage and installed Gutter Guards. Zero issues. I felt they inspected very thoroughly, were honest and forthright about what needed to be done. The Gutter Guards have saved our HOA a ton of cleaning costs and we haven't had any leaks since the hail storm! Thank you! read more

As is likely with any construction project involving insurance money, there was the typical back and forth to get the project scoped and scheduled that was frustrating at the onset. However, once we were officially on the books, the crew that came out was really great and the project was completed on time! One year later, we sold our house and the buyer's inspectors noted some concerns on the work that was completed on the roof. We contacted Elysian who assured us that the work was covered under a 10 year warranty but that it would take a number of weeks to get someone out to check out the concerns due to it being summer/high season. Whilst in discussions with the corporate office - Chuck Stuurop (one of their field specialists) took it upon himself to make a special trip out to not only confirm it was a minor misunderstanding and not an issue with the roof (a few of the adhesive plastic strips weren't fully removed when the shingles were installed), but also to check out our neighbor's roof (that was done around the same time) to ensure that no issues existed for them either. It was SO GREAT and SO APPRECIATED to have Chuck help us at such a stressful/time sensitive time (pending house sale) - it meant the world to us to have the human side come through vs the corporate hedging you often find with warranty situations. THANK YOU SO MUCH CHUCK - YOU ARE AMAZING!!! read more

We used Elysian for repairs on our roof from hail damage. They did an outstanding job with fantastic customer service and follow through. We highly recommended Elysian! read more