En esta manana del día 14 de agosto 2024, tenía cita a una entrevista * para visa turismo, mi…read morehicieran 3 perguntas *cuanto tiempo vive en España vivo 7 años,*de que trabajas? Tengo un negocio en Barcelona, *que tiene de familia aquí? Mis 2 hijos menores residentes legal todos residentes legal, tardo menos de 1minuto, ya mi deo una hoja de visa negado! No compreendo! Visado va por cara!? No existía y no existe ninguna posibilidad que mi vaya quedar allí, mi sentí umilhada, yo tenía todos papeles para demostrar que no quiero viver allí, simplemente mini vacaciones, no fue una entrevista.

The employees here went out of their way to take care of me in a difficult time. The staff was…read morefriendly and knowledgeable with what needed to be done. They even made an exception when I had been given some bad information at another consulate. All in all a great big thumbs up for everyone there!!!

Our first trip to Madrid. They made us feel very welcomed, nice and refreshing infused water, we…read morearrived early and was able to leave our bags as we went to walk around to get a feel of the area, very close to metro. Pro tip, take the subway as there fraction of the cost of cabs, and they arrive every 5 minutes, 11 Euros get you 10 rides this includes transfers, excellent value, now back to the hotel. Room was clean, water on the table. The continental breakfast was outstanding, creamy eggs, delicious juices, mini croissants, and coffee brought to you. At check out we had to get to the train station, and they have a person to flag you a cab. Great experience.

stafff was nice and tried. English is not so great. Our room leaked water from the AC until in…read morethe ceiling and we had to move to go a smaller room. There was a broken safe that could not be fixed. Breakfast was nice but lacked staff and service. not compensated for the inconvenience

Upon walking in, you can already tell this hotel takes their service seriously. The staff at the…read moredoor is very welcoming, along with everyone else inside. During check in, we were given a complimentary upgrade. I was expecting a slightly bigger room or bathroom and did not expect the suite-like room (we were in 406)! It was such a wonderful surprise walking in to a luxurious room after a one-month long backpacking trip across Europe. We have had mixed experiences in hotels across Europe and this is by far the best we've stayed at. From the complimentary water, handwritten note, and even the personalized welcome message on the TV! I also loved how the bathroom was supplied with actual toiletries! The best part is the enormous bed and great ventilation in the room and restroom. We have 1 more night before we finally return home and I am actually sad because it's been an amazing experience at this hotel so far. Oh, it's also very close to train stations and eateries. Approximately 15-20+ mins. Will definitely stay here again if we return to Madrid! Thank you to the staff who have made our final European destination an amazing experience.

Outstanding facility and service staff. Bar staff went above and beyond and made an ice pack for my…read moreaching back.

Loved this stay, located in Salamanca, which is the nicest and safest part of Madrid. Our check-in…read morewas very efficient and the hotel itself looks very well kept and maintained. The room was a nice size, excellent shower pressure and I utilized the safe (keep your passport, cash, extra credit cards safe) and hair dryer. The workout room was also well endowed with all the necessary equipment. There's also an infinity pool on the roof and seating for an evening drink after your swim. I enjoyed the breakfast selections and I went a little over board with the churros and lattes. But I also ate a bunch of fruit and different types of cheese. It's a struggle to make weight, the struggle is very real!! Note: Skip the churros and go to a legit churro shop, so, save your calories. This is the most important tip for Madrid..for me at least... Going back to this location (Salamanca neighborhood), which is very key, from here you can walk down Calle (street) de Serrano and visit all the stores as well as El Cortes Ingles mall (kinda like Macy's). Keep walking down south and you'll end up at Parque El Retiro, which is a great place to appreciate the greenery, sculptures, ponds, etc.. There's also the US embassy, which is just 5 minutes away from the hotel, just in case you have any issues. Hope you don't. I also forgot to bring my USA t-shirts on this trip, so I didn't get a chance to represent.

Service Comfort…read more Stay Staff Food City Public transportation Plenty to do and see! Much better than Rome Italy.