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    Further Compassionate Grooming

    5.0 (6 reviews)
    Open 9:00 am - 5:00 pm

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    2 years ago

    I would definitely recommend. I was having trouble dandruff and her knowledge was incredible, she definitely knows her stuff.

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    Community Veterinary Center - Mag Pie

    Community Veterinary Center

    (14 reviews)

    I really admired CVC for their discounted prices and sliding scale fees. This has been a godsend…read morefor us since the majority of local vet clinics have nearly doubled in their cost of services since the pandemic. The reason I am giving CVC only one star, is because I feel like this vet clinic's performance and professionalism has become very poor since they had left Eugene. In Eugene, the staff was phenomenal in my opinion. They were gentle with my pets, they seemed to be very knowledgeable, educated, and provided me with quality advice, explanations, and instructions. When my pets received tests, we were noticed with the results and any recommendations within a couple of days. In Pleasant Hill, however, we felt rushed and did not receive the same kind of service. I didn't feel like their Vet provided me with the communication and time that I felt my pet and I deserved. My cat felt terribly uncomfortable with her Vet'erinarian's energy, as did I. I'm not sure how qualified she is, because i felt rushed and did not receive the communication I had with the CVC Eugene Veterinarians. In addition, we are at 3 days shy of one month since my cat's U/A. I have called and emailed several times, and we still have not received my cat's results. The majority of the time, my attempts to contact CVC have received no response. I am a retired veterinary technician. I would have been fired if I had forgotten to get back to our clients, or had them wait even a week for their animals test results. Only once have I ever felt such a lack of professionalism from the veterinarians and clinics that I have worked for or those who I have brought my pets to for the past 25 years. And that other one time I had a very poor vet experience, well, that same Veterinarian is working for CVC at this time! I just wish CVC would have never left Eugene. The service and support I received from their Eugene staff was always professional and respectable. And we were always treated very well. It is really a shame that the new clinic in Pleasant Hill doesn't have this same quality service and vibe. It saddens me greatly, and I can tell that my cat misses the old place too.

    I took my cat in, it was my dads cat an he past away. We didn't know what sex the cat was and asked…read morethem. He went in for an exam and dental work. The vet came in for the exam which consisted of taking his temperature and feeling his stomach, looking at his teeth. His ears or heart wasn't checked at all. Then she left the room. They wanted to do blood work and get him back in for dental work. He did have a broken fang, I figured since I had a dental visit, they would take care of it? Nope, they wanted to see the blood work first, I had to reschedule for the dental. Which I could tell he was in pain already by the way he ate, so now it will be 2 1/2 weeks. They did give me pain meds though. We still don't know the sex, it seems they didn't want to take the time to check. They said they thought he was a female because he is a small cat and he'd be bigger if he was a male. He is a long hair and they didn't want to mess with all his fur to check his actual sex. Then in the morning I called to ask a question for my visit. The phone rang and rang, no one answered. I called again and left a message. No response. I sent an email, plus I called again with no acknowledgement. I told the girl up fron about my calls, she said they were having a lot of calls that morning. That to me is very discouraging. That's their business, we are their customers! We have questions we need answers to. How do they know what we are calling for? How do they pick the calls they answer? That is not professional at all. If that's an example of how much they care, it makes me rather worried. Now I hope they won't take it out on my cat when I take him back in for his dental visit? This is my response, not my cats. I just hope they treat my cat well and do it professionally. I don't want him to be in pain much after his surgery. I did love that the work they did was in the room I was in. I think it made my cat more at ease knowing I was there with him, instead of being taken in another room with people he didn't know. That made me feel very good. Thank you very much for letting me be with him and for understanding that I wanted to be there with him and hopefully make it easier for you. Thank you

    Further Compassionate Grooming - groomer - Updated July 2026

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